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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 the impact of it on the relationship banker customer


Q: Who Wants to Marry a Multi-Billionaire? A: Baan -- Foster Care for Its Orphans Needed As Well
Baan Co. interim chief executive Pierre Everaert said he could not rule out a takeover of the troubled Dutch business-management software group. We hereby

the impact of it on the relationship banker customer  already dropped coverage of the company. Prudential dropped research coverage mid February. CIBC dropped coverage last month. No one likes to be associated with it anymore, an analyst said. The financial situation of Baan is critical , HSBC Investment Bank of London wrote in a report dated February 16. Market Impact We believe that Baan's troubles have progressed to such a terminal disease status that a sale is almost the only remaining option. We duly acknowledge our skepticism about the likelihood

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Seeing the Future in Discrete Manufacturing: Paving the Way for Success


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