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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 the interconnected business how to thrive in a collaborative and customer driven economy

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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The Interconnected Business: How to Thrive in a Collaborative and Customer-driven Economy


Having insight into the real needs of individual customers helps maximize their loyalty. To meet these needs, companies must identify how to achieve higher levels of integration between the supply and demand chains internally—and among partners, suppliers, and customers. Learn how to connect all facets of your company to create value networks in your supply chain that can bring supply and demand systems together.

the interconnected business how to thrive in a collaborative and customer driven economy  Economy Having insight into the real needs of individual customers helps maximize their loyalty. To meet these needs, companies must identify how to achieve higher levels of integration between the supply and demand chains internally—and among partners, suppliers, and customers. Learn how to connect all facets of your company to create value networks in your supply chain that can bring supply and demand systems together. Read More

The 2007 Microsoft® Office System in Manufacturing


This white paper highlights the key challenges facing the manufacturing industry, and discusses how the 2007 Microsoft® Office system can help maximize employee contributions and enhance business performance with innovative and powerful enterprise capabilities.

the interconnected business how to thrive in a collaborative and customer driven economy  Team sites can support the communication of defects from production floor to engineers in real time through alerts and triggered workflows, and can provide material managers with better forecasting abilities, which can help reduce work-in-progress buffer stock. Office Visio 2007 helps manufacturers improve business processes, and identify trends, issues, and exceptions. Manufacturers can improve supply chain visibility by linking Office Visio 2007 diagrams to data to monitor interconnected supply chain Read More

Time to Change: New Thoughts on Supporting Business Change Fast and Flexibly


To succeed in ever-changing market conditions, you must manage and navigate an information network of business partners. Though you may have long focused your IT efforts on automating internal processes to save money, now you need to rethink how technology can support and transform the way decisions are made and business is conducted—both within and across your boundaries, focusing on key business processes. Learn more.

the interconnected business how to thrive in a collaborative and customer driven economy  discusses the challenges of the interconnected economy and describes solutions that enable companies to use technology to innovate the way they do business. Technology Accelerates Business Making Time Your Friend Economic turbulence and change disrupt customary business practices. In the era of globalization, companies face not only more competitors but also new kinds of competitors who may play by different rules and come from different business and social backgrounds. Without any market share to Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors


This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different sets of client requirements.

the interconnected business how to thrive in a collaborative and customer driven economy  rationale are some of the unfortunate watchwords for most selection practices. It is daunting for corporate IT buyers to discern the true capabilities, strengths and weaknesses of a given enterprise application suite, given the propaganda that pervades vendors'' endeavors to differentiate themselves (see Beware of Vendors Bearing Solutions ). When making strategic IT acquisitions Buyer''s project teams, inundated with an abundance of available products and technologies, have a difficult time translating Read More

Extending COBOL to SOA, Web Services, and Beyond: A Look at the Architecture with a Mainframe Perspective


In the rush to explore the “next big thing” in software technology, it’s easy to forget the huge investment you’ve already made in mainframe assets. These assets have performed the business functions that they were designed for, but it’s OK to remain open to new solutions too. By leveraging existing assets while moving to a service-based architecture, you can extend your existing business resources while saving money.

the interconnected business how to thrive in a collaborative and customer driven economy  Beyond: A Look at the Architecture with a Mainframe Perspective In the rush to explore the “next big thing” in software technology, it’s easy to forget the huge investment you’ve already made in mainframe assets. These assets have performed the business functions that they were designed for, but it’s OK to remain open to new solutions too. By leveraging existing assets while moving to a service-based architecture, you can extend your existing business resources while saving money. Read More

A Short Guide to a Faster WAN


Wide area networks (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity.

the interconnected business how to thrive in a collaborative and customer driven economy  (WANs) are essential to the majority of businesses, enabling effective communications within the organization and with customers, partners, and suppliers. As more bandwidth-intensive applications are added to the mix, these networks are expected to handle the extra load—which can decrease its performance. Ensuring WAN usage is well-managed eliminates unwanted traffic and accelerates business activity. Read More

Planning for a Financials Implementation: How To Avoid a Nosebleed


Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and planned for. Thus, there are a few premises that must be addressed in the planning stages of a financials implementation. If these premises are followed in a disciplined manner, the nosebleed of implementation can be avoided.

the interconnected business how to thrive in a collaborative and customer driven economy  a Nosebleed Because of the risks inherent in any financial implementation, it’s essential to get back to business basics. These implementations need to be understood and planned for. Thus, there are a few premises that must be addressed in the planning stages of a financials implementation. If these premises are followed in a disciplined manner, the nosebleed of implementation can be avoided. Read More

Build and Manage Strong Customer Relationships


Managing customer relationships is a challenging but vital part of running a business. Organizations have to acquire new customers to grow revenue and satisfactorily service existing customers to ensure loyalty and future business. A good business management solution has customer relationship management (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data.

the interconnected business how to thrive in a collaborative and customer driven economy  (CRM) functionality integrates with the entire range of your processes and provides a full view of customer data. Read More

How to Survive a Software Selection Project When Your Boss Is a Sociopath


Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello, your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic

the interconnected business how to thrive in a collaborative and customer driven economy  Sociopath Is your boss the main reason you call in sick on Monday mornings? Do you need to “manage” your boss in order to get any work done? Do you find yourself in the position of having to defend your boss when talking to colleagues? Hello , your boss might be a sociopath. This may or may not be news to you. Time for a quick quiz. I am going to refer to your boss as “he,” but sociopathic tendencies are an equal-opportunity affliction, as you may know. Your Sociopathic Boss and You: The Red Read More

Most Overlooked Features when Buying a Business Phone System


When buying a new business phone system you are faced with a wide variety of phone features to choose from. Before you buy, make sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features.

the interconnected business how to thrive in a collaborative and customer driven economy  sure you don’t overlook these commonly forgotten features. This guide details such features as conferencing, auto attendant, mobile extensions, and many other valuable features. Read More

3 Reasons to Archive E-mail: Capacity and PSTs, Migration to Exchange 2010, and Compliance


E-mail is mission critical with corporate knowledge locked inside maiboxes. E-mail archiving solutions help organizations track e-mail transactions, restore inadvertently deleted messages, ensure compliance, and reduce storage demands. E-mail archiving software provides IT with the ability to manage data retention and enable ediscovery. Read this white paper to explore the issues of e-mail archiving and e-mail management.

the interconnected business how to thrive in a collaborative and customer driven economy  software provides IT with the ability to manage data retention and enable ediscovery. Read this white paper to explore the issues of e-mail archiving and e-mail management. Read More

App Development in a Mobile World: A CIO Handbook


As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid delivery of applications to your employees, customers, and partners. To help explain some of the topics you will need to be aware of, and to separate the must-haves from the nice-to-haves, SAP has developed a reference guide for applying a mobile strategy in the context of application architectures, best practices, and available resources. Know how to develop, deploy, maintain your mobile apps and create an effective mobile strategy for your organization.

the interconnected business how to thrive in a collaborative and customer driven economy  help explain some of the topics you will need to be aware of, and to separate the must-haves from the nice-to-haves, SAP has developed a reference guide for applying a mobile strategy in the context of application architectures, best practices, and available resources. Know how to develop, deploy, maintain your mobile apps and create an effective mobile strategy for your organization. Read More

Sage 100 ERP the Secure Solution for the Armed Services Mutual Benefit Association




the interconnected business how to thrive in a collaborative and customer driven economy  100 ERP the Secure Solution for the Armed Services Mutual Benefit Association Read More

Facing A Selection? Try A Knowledge-Based Matchmaker Part 4: User Recommendations


This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short list and vendors/VARs can use research to assess the viability of opportunities before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not a viable solution for most clients, the ability of technology products to meet clients' needs depends on client requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right match in this ongoing 'dating game'.

the interconnected business how to thrive in a collaborative and customer driven economy  rationale are some of the unfortunate watchwords for most selection practices. It is daunting for corporate IT buyers to discern the true capabilities, strengths and weaknesses of a given enterprise application suite, given the propaganda that pervades vendors'' endeavors to differentiate themselves (see Beware of Vendors Bearing Solutions ). When making strategic IT acquisitions Buyer''s project teams, inundated with an abundance of available products and technologies, have a difficult time translating Read More