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Software Selection, Mafia-style
The Guardian's excellent article How to Do Business Like the Mafia lists 7 rules for running a successful business—legitimate or otherwise.And where there

the police selection process  Mafia would go about the enterprise software selection process. Happily, we have Cosa Nostra 's “10 Commandments” to help us, thanks to an odd document that surfaced in November 2007. These so-called commandments were discovered by Italian police when they arrested Salvatore Lo Piccolo , the Sicilian Mafia boss. I’ll abstain from commenting directly on the commandments (thanks mostly to our legal department), and simply present you The Mafia’s 10 Commandments , with translations for software Read More
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Documents related to » the police selection process


Geocoding: Acquiring Location Intelligence to Make Better Business Decisions
By geocoding your address data, you have the location intelligence that helps you see patterns and create new opportunities to grow your business. There are

the police selection process  where a crime occurred. The Los Angeles Police Dept (LAPD) offers the public a way to track crimes near specific addresses via its online crime site at www.lapdcrimemaps.org. However, early on there was a problem which led the site to show a false crime spike — indicating an increase in crimes just a block away from the LAPD office. Most of the crimes reported were accurately displayed on the site. But other crimes were not shown in the actual location of where they occurred. When the software could Read More
Smart Card Process Agility Benefits Patients
The customer’s challenge was to design a new automated smart card registration process to improve the way new staff receives electronic access to records and to

the police selection process  Process Agility Benefits Patients The customer’s challenge was to design a new automated smart card registration process to improve the way new staff receives electronic access to records and to implement a system that gives senior managers access to strategic information. This case study reveals a new workflow process that was designed, tested, and implemented in less than a month with excellent stakeholder satisfaction. Read More
Technology and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer
Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize the key enabler of continuous

the police selection process  and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize the key enabler of continuous improvement and eliminating waste—technology. This white paper presents six brief case studies of manufacturing companies that have built an underlying technology infrastructure to support a foundation for increasing their value to their Read More
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

the police selection process  Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More
Seeing through the Fog: Managing Application Performance in the Cloud
Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk

the police selection process  through the Fog: Managing Application Performance in the Cloud Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk. Climbing out of the weeds to take in the big picture and lay the groundwork for better future performance seems a luxury. This report introduces best practices for improving the performance of mission-critical networked applications and provides pointers for what to look for in Read More
The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC
The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has

the police selection process  Network Operations Center: How the Focus on Application Delivery is Redefining the NOC The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has revealed that over a quarter of NOCs don’t meet their organization’s current needs for application performance management. Learn how to migrate away from the current stove-piped NOC to an integrated operations center that effectively supports all components Read More
Linked Enterprise Data: Data at the heart of the company
The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet

the police selection process  Enterprise Data: Data at the heart of the company The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet make it critical for companies to learn how to manage and extract value from their data. Linked enterprise data (LED) combines the benefits of business intelligence (BI), master data management (MDM), service-oriented architecture (SOA), and search engines to create links among existing data, break Read More
ERP in the Cloud and the Modern Business
Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when

the police selection process  in the Cloud and the Modern Business Businesses are realizing that the cloud is the future of enterprise software and offers many attractive business benefits. But there is much to think about when evaluating the potential move to a cloud model, especially for core systems like ERP. Download this white paper to review IDC CloudTrack Survey findings, gain expert insight into the challenges and opportunities the cloud presents, and determine which deployment option could provide the biggest benefits for Read More
Your 360-degree View of the Customer: Keep the Customer in View
Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the

the police selection process  360-degree View of the Customer: Keep the Customer in View Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to better target those customers. One problem that m Read More
Seeing the Future in Discrete Manufacturing: Paving the Way for Success
The evolution of global discrete manufacturing is ongoing. How executives at manufacturing companies answer questions and anticipate what will be the right

the police selection process  the Future in Discrete Manufacturing: Paving the Way for Success The evolution of global discrete manufacturing is ongoing. How executives at manufacturing companies answer questions and anticipate what will be the right answer six months, a year, or two years from now will determine the success of their company. Infor examines current industry trends and identifies what it believes to be the seven trends producing the greatest stress and change in discrete manufacturing today. Read More
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Process Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of process manufacturing solutions in the enterprise resource planning (ERP

the police selection process  process manufacturing solutions in the enterprise resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Oracle and Microsoft Partner in the Cloud (and the Sky Hasn’t Fallen)
These days, when the compromise-hating politicians with extremist ideologies in the US Congress are again threatening to bring the US economy (and perhaps that

the police selection process  and Microsoft Partner in the Cloud (and the Sky Hasn’t Fallen) These days, when the compromise-hating politicians with extremist ideologies in the US Congress are again threatening to bring the US economy (and perhaps that of the entire world) to the brink of credit default, maybe even a financial systems meltdown, it is astounding to see fierce IT archrivals finding common ground. Indeed, at the recent Oracle OpenWorld 2013 conference, it was refreshing to see IBM, Microsoft, Red Hat, SAP, Amazon, Read More
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The

the police selection process  TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst commentary. Read More
ERP Selection Case Study: Tylö
Swedish-based Tylö is the world’s leading manufacturer of sauna, shower, and steam bath systems. Family-owned since the 1940s, today Tylö generates growth by leveraging IT-based operational support. Thus, when new growth objectives called for a new enterprise resource planning (ERP) solution, Tylö considered four alternatives: Movex, Jeeves, Axapta, and an upgrade of ASW. Find out which system it chose.

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