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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 the really big one


Commerce One Meets GM: Web Now Has A Really Big Parts Department
General Motors will use Commerce One's E-commerce systems to build a global purchasing marketplace for its buyers and suppliers.

the really big one  and of other businesses. The new venture, dubbed GM MarketSite, is expected to begin operation in the first quarter of the year 2000. GM MarketSite will be a member of Commerce One's Global Trading Web, a loose network of purchasing portals (See TEC News Analysis article: Commerce One to Procure for the Antipodes and Elsewhere , October 5th, 1999). Participants in GM MarketSite will be able to use a catalog, a bid-quote system, or an on-line auction. GM will not dictate prices, but will use its

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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