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Documents related to » the role of km in ebusiness crm phd thesis


i2 Announces e-Business Strategy


THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: provide price quotes via the Internet. Also forthcoming at the conference are details of its Rhythm Exchange Services, a solution for on-line trading partner collaboration. In addition, i2 plans to announce the first six suppliers to participate in the new Internet trading community. Market Impact More than a year after overtaking beleaguered veteran Manugistics Group, i2 Technologies continues to enjoy strong sales and earnings despite the fact that many corporate supply chain management budgets are
9/28/1999

Informatica Heads for E-Business
Informatica Corp. (Nasdaq: INFA) today announced the acquisition of Influence Software, a leading provider of analytic applications for the e-business value chain. Informatica is acquiring Influence Software for roughly $80 million in a stock transaction that will be treated as a pooling of interests. The acquisition marks a realization of Informatica's vision to become a leading provider of packaged analytic applications for B2B e-business.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: Informatica Corp. (Nasdaq: INFA), the company whose software provides the infrastructure powering some of the world s most advanced business intelligence systems, today announced the acquisition of Influence Software, a leading provider of analytic applications for the e-business value chain. The combination of the two companies products will enable Informatica to deliver the industry s first analytic solution optimized to address the multi-channel requirements of industrial-strength B2B e-businesses.
1/5/2000

Should E-Business Be Inside or Outside of IT?
All the recent management trends from Continuous Improvement to Business Process Re-engineering have had the same issue we see with E-Business. They have enterprise-wide implications and tend to become part of the corporate department that started the initiative. This article recommends a more strategic business approach.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: usually capitalize departments in the context of an article, for example, marketing, sales, operations, etc. Background Many companies separated their early organizational effort in e-business from the traditional IT function.Often, a company s Web presence was developed and managed by its marketing department. The IT function was viewed as too slow and too busy to be involved. Companies turned to outside resources in the early planning and development of the company s Web sales brochure and the
7/5/2003

Microstrategy Moves Up with e-Business
On October 4, MicroStrategy announced the release of MicroStrategy 6, the latest in their line of Intelligent E-Business software products. On October 5, MicroStrategy and NCR announced agreements that will make NCR the OEM reseller of Microstrategy's product line, and allow Microstrategy to take over the development of NCR's TeraCube On-Line Analytical Processing (OLAP) engine.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: MSTR) today announced that the two companies have signed a comprehensive, multi-year $52.5 million licensing and technology agreement. The agreement includes an investment by both companies in technology infrastructure, integration, and marketing - spanning e-business, business intelligence, and customer-centric data warehouse applications . Under the agreement NCR will re-market MicroStrategy s entire suite of Intelligent E-Business products and services. MicroStrategy will purchase NCR s TeraCube OLAP
10/6/1999

Oracle E-Business Suite (12.1) for ERP for Non-manufacturing Services Certification Report
Take advantage of Technology Evaluation Centers certification report on Oracle E-Business Suite ERP for Services (Non-manufacturing).Free whitepaper. Oracle E-Business Suite (12.1) is now TEC Certified for online comparison of enterprise resource planning (ERP) for services solutions in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: and 95.48 percent accordingly. The differences per submodules are 13.65 for Time Management functionality and 20.99 percent for Expense Management. Analyst Summary Oracle s E-Business Suite application demonstrates a lead role in all functional areas reviewed. Analysis of the graphs and software ratings clearly shows that this product is one of the dominant solutions on the market: it is mature, well-balanced, innovative, and comprehensive in functionality. Different types and sizes of businesses may
5/5/2010 10:01:00 AM

How to Choose a Hosted CRM Application for SMBs
How to Choose a Hosted CRM Application for SMBs. Templates and Other Software to Use In Your Dynamic System Related to How to Choose a Hosted CRM Application for SMBs. While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: companies as well as the role of Software-as-a-Service in enhancing that value. AberdeenGroup field research conducted for this paper concludes that small and mid-market companies will soon find they have outgrown their sales-focused CRM applications and will require more robust solutions to fully integrate pre-sales information with customer data contained in their transactional systems. After reading this Executive White Paper, please contact NetSuite at 1-877-NETSUITE to learn how thousands of
11/27/2007 2:32:00 PM

Best of the Three CRM Solutions
In 2004, Best Software acquired ACCPAC through its parent company The Sage Group plc and has now released a new version of its CRM product: SalesLogix 6.2. Their objective is clearly to gain as much market share as possible in the growing small and medium sized enterprise market (SME). Acquiring additional market share is a clear objective when competing in a target market that houses players such as Microsoft CRM, Salesforce.com and the mid-sized Siebel offering. It will be interesting to watch how Best Software will position its new

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: to take advantage of the new trend for application service providers (ASPs). ACCPAC fills this role and complements the existing product mix with its trendier technology. However, some of the newly announced modules and features of SalesLogix are definitely closing the gap between the markets expectations and product capabilities. Product Definition and Market Impact According to Jon Van Duyne , senior vice president and general manager of Best Software Mid-Market CRM, version 6.2 is due to be released
8/5/2004

Cognos Unveils CRM Solution
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: COGN; TSE:CSN), one of the world s largest business intelligence (BI) companies, today unveiled a comprehensive BI solution (including interactive reporting, data analysis, and scorecarding) for the customer relationship management (CRM) marketplace. The announcement was part of an aggressive CRM market initiative showcased at Cognos s Enterprise 2000 conference to an audience of corporate executives and industry experts. Cognos showcased its Cognos business intelligence for CRM solution as providing the
11/6/2000

The Benefits of Selecting a CRM Implementation Partner
Get free expert solutions for a successful customer relationship management (CRM) implementation software.Read this whitepaper. As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements gathering, configuration, and more. Discover the benefits of selecting a CRM implementation partner.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: The Benefits of Selecting a CRM Implementation Partner The Benefits of Selecting a CRM Implementation Partner Source: Harvest Solutions Document Type: White Paper Description: As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements
12/1/2009 11:41:00 AM

The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: The Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM - Part 3: From R to Z Randy Garland - November 2, 2001 Read Comments The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data
11/2/2001

What is IFS Up To in the CRM Arena?!
On April 12, Industrial & Financial Systems, IFS AB announced the signing of a definitive agreement for Pivotal Corporation to acquire its division Exactium Ltd. The agreement also launches a global alliance between IFS and Pivotal that will result in Pivotal's sell-side eBusiness solutions being integrated with IFS enterprise applications, which will be marketed by IFS globally.

THE ROLE OF KM IN EBUSINESS CRM PHD THESIS: IFS Up To in the CRM Arena?! What is IFS Up To in the CRM Arena?! P.J. Jakovljevic - May 16, 2000 Read Comments P.J. Jakovljevic - May 16, 2000 Event Summary On April 12, Industrial & Financial Systems, IFS AB, a Swedish business applications supplier, announced the signing of a definitive agreement for Pivotal Corporation to acquire Exactium Ltd. Exactium, based in Atlanta, GA, is a leading provider of eSelling solutions optimized for Internet and Microsoft standards and was acquired by IFS in 1998. The
5/16/2000


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