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The No-drama Software Upgrade
When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In

the world s largest enterprise software company  white paper, please install the latest version of Adobe Reader. Knoa® Software is leading the performance management industry with end-user experience management solutions that reach beyond infrastructure and application performance to monitor, measure and manage how end-users are utilizing the application to optimize business process execution. We are proud that our solutions are helping control costs and drive ROI in some of the world's largest and most complex software deployments. Source : Knoa Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » the world s largest enterprise software company


Building a Business Case for Enterprise Spyware Protection
It is sometimes difficult to quantify the scope of spyware problems within corporate environments. The least noticeable effect of spyware is to slow network and

the world s largest enterprise software company  pervasiveness of spyware and the risks posed by malware and adware alike received information security industry notice throughout 2004. Publications such as Information Security Magazine and Network World and organizations like the Cyber Security Industry Alliance sounded the alarm about the hazards spyware poses to corporate networks and employee devices. In fact, spyware has become a serious enough matter to draw the attention of the United States Congress, where several bills are progressing toward Read More...
The Enterprise Applications 'Arms Race' To Be Number Three
Although their consolidation appetite is not diminishing by any means, some major acquisition protagonists like SSA Global and Infor seem to be showing signs of

the world s largest enterprise software company  Three Event Summary In the enterprise resource planning (ERP) world there is fierce competition to be number three (after SAP and Oracle ). The leading contenders are Infor , Lawson Software , and SSA Global . For a detailed discussion of Lawson, see New' Lawson Software's Transatlantic Extended Enterprise Resource Planning Intentions ). This is Part One of the series The Enterprise Applications Arms Race To Be Number Three . Even those who still believe that weapons of mass destruction (WMDs) will be Read More...
'New' Lawson Software's Transatlantic Extended Enterprise Resource Planning Intentions
The recent merger of Lawson Software and Intentia, two vendors of similar size, but servicing different markets, will complement each other to become the

the world s largest enterprise software company  Planning Intentions Event Summary The rapidly consolidating enterprise applications market and the imperative that companies have a greater size and scope, seem to be forcing some unexpected, (and in some cases, ill-suited) parties to look for a marriage of convenience . Early in June, Lawson Software , Inc . (NASDAQ: LWSN), an enterprise solutions provider for service (non-manufacturing) organizations, primarily in North America, announced an all-stock merger agreement to combine with the Stockholm, Read More...
State of the Market: HR
More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This

the world s largest enterprise software company  York, Nikon Inc. is the world leader in digital imaging, precision optics, and photo imaging technology. The choice of professional photographers the world over, Nikon is the only major optical company in the world that still controls and manufactures every aspect of its glass-making business, allowing it to ensure the best quality and performance in its products. From the raw silicon to the final coatings, Nikon's glass production is both a science and an art form. Nikon also plays an active role in Read More...
The Miracle in Detroit: Putting the ROI into ITIL
IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase

the world s largest enterprise software company  Miracle in Detroit: Putting the ROI into ITIL IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision? Read More...
1C Company
Founded in 1991, 1C Company specializes in the development, publishing, support, and distribution of software and databases for Accounting, payroll and human

the world s largest enterprise software company  1C Company specializes in the development, publishing, support, and distribution of software and databases for Accounting, payroll and human resources (HR), trade and warehouse management, and manufacturing. Based in Moscow (Russia), the vendor has several joint projects in bundling and development with Microsoft, Novell, Symantec, and IBM. 1C Company is also a publisher and distributor of computer games in Russia, Commonwealth of Independent States (CIS), and the Baltic States, and of educational Read More...
Falling through the Cracks: The Hidden Issue That May Be Crippling Your Sales, Marketing, and Customer Service Databases
The contact database sits at the heart of any successful customer relationship management (CRM) program. Indeed, most CRM efforts aim at improving revenues

the world s largest enterprise software company  through the Cracks: The Hidden Issue That May Be Crippling Your Sales, Marketing, and Customer Service Databases The contact database sits at the heart of any successful customer relationship management (CRM) program. Indeed, most CRM efforts aim at improving revenues based on the contact database. But what about the information that never made it into the database at all? The investment in these leads will often be lost—and the sales may go straight to the competition. Read More...
On-premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors
Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the

the world s largest enterprise software company  premise to On-demand: The Software as a Service Opportunity for Independent Software Vendors Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all Read More...
Leveraging IT and Electronic Discovery Technology to Meet the Expected Challenges Posed by Recent Changes to the Federal Rules of Civil Procedure
When it comes to electronic discovery, the process of producing digital information as part of a legal matter, ignorance is no longer bliss. An overarching

the world s largest enterprise software company  Discovery Technology to Meet the Expected Challenges Posed by Recent Changes to the Federal Rules of Civil Procedure When it comes to electronic discovery, the process of producing digital information as part of a legal matter, ignorance is no longer bliss. An overarching requirement is the need for organizations, especially general counsel, to comprehend what information it has, and where. This insight can prove invaluable as parties negotiate conditions of discovery and prepare strategies in support of Read More...
Unified Communications Guide: The Business Case for Unified Communications in the Contact Center
One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC

the world s largest enterprise software company  Communications Guide: The Business Case for Unified Communications in the Contact Center One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this Read More...
The Future of the File Cabinet: A Guide to Understanding Electronic Document Management Systems
Today, companies are looking to improve work processes, comply with legislation, and increase productivity—and they’re implementing electronic document

the world s largest enterprise software company  Future of the File Cabinet: A Guide to Understanding Electronic Document Management Systems Today, companies are looking to improve work processes, comply with legislation, and increase productivity—and they’re implementing electronic document management systems (EDMS) to help them effectively manage their information. By deploying EDMS—which are capable of capturing, storing, and retrieving records, files, and folders—these companies are achieving unprecedented levels of control, efficiency, Read More...
2008 Software Re"solutions"
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to make a firm resolution to do something. 2. the act of resolving or determining upon an action or course of action, method, procedure, etc. 3. the mental state or quality of being resolved or resolute; firmness of purpose. 4. the act

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