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Difficult Conversations: Discussing CRM with Your CEO Part Two: Elements of the Discussion
A customer relationship management (CRM) system's potential can be lost if the chief executive officer (CEO) doesn't play a continuous role in its

threaded discussion  rally around a single threaded, phased implementation approach. Prior to founding GSP & Associates, Petersen was senior vice-president at ONE , Inc . and Ameridata . He has authored six books, including Making CRM an Operational Reality and ROI: Building the CRM Business Case . Glen Petersen can be reached at gpetersen@competitiveperformance.com . Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » threaded discussion


Assessing the Drivers of Sales Performance
Outmoded measures are being used to develop marketing strategies and allocate resources. Existing go to market models often fail to consider the customer's

threaded discussion  rally around a single threaded, phased implementation approach. Prior to founding GSP & Associates, Petersen was senior vice president at ONE, Inc. and Ameridata. He has authored six books including Making CRM an Operational Reality and ROI: Building the CRM Business Case . Glen Petersen can be reached at gpetersen@competitiveperformance.com . Read More...
The Blessing & Curse of SharePoint’s “Grandma’s Attic” - Part 2
Part 1 of this blog series analyzed the runaway success and genesis of Microsoft SharePoint or Microsoft Office SharePoint Server (MOSS). The article outlined

threaded discussion  typically offer team spaces, threaded discussions, lightweight process controls, some integration with e-mail, and document management options.  All of these capabilities can offload some of the all-too-common chaos that occurs in e-mail environments. SharePoint plays a great role as a secure repository of documents and a means of enabling  records management  and compliance. In addition, SharePoint can bring value by fostering the increasingly ad hoc collaborative and team-based nature of the Read More...
Source Code Translation
Everyone who writes computer software eventually faces the requirement of converting a large code base from one programming language to another. But source

threaded discussion  components or even a multi-threaded system? A big architectural change like procedural C to object-oriented Java takes more effort than say C++ to Java since both share an object-oriented design. Think about the foundational differences in the old and new system. Software usually sits on top of an infra-structure of hardware, operating system services, third-party components and code libraries. Identify core resources that change in the old and new system and how it impacts the translated software. Think Read More...
Plumtree Fuels Growth With New Corporate Portal Product
Plumtree Software recently released Plumtree Corporate Portal 4.0, a new version of its portal product with a significant number of new “gadgets” and increased

threaded discussion  are the sub-windows titled, Threaded Discussion, Task List, Document Management, Plumtree Telephone List, etc. Figure 2. click here for larger image Plumtree's extensive gadget development is made possible by partnerships with business application vendors and content providers. Plumtree remains independent of any particular vendor. Over 20 technology partners have entered into agreements with Plumtree, including the likes of Siebel, Onyx, Microstrategy, IBM, and iSyndicate. Plumtree also has over Read More...
Japanese Decision-making Processes Can Influence Enterprise Content Management Functionality
Traditional Japanese Decision-making, or Ringi The decision-making process in North American companies operates within a centralized system, and generally

threaded discussion  Decision-making Processes Can Influence Enterprise Content Management Functionality Traditional Japanese Decision-making, or Ringi The decision-making process in North American companies operates within a centralized system, and generally takes a top-down approach. In Japanese companies, however, the approach to making decisions is the opposite: it is bottom-up. This traditional and formal decision-making process, which is even now employed in Japanese governmental offices as well as companies, is Read More...
Lean Manufacturing: Part 1
With all the discussion, books, Web sites, and other materials on the topic of lean manufacturing, it's hard to know which resources are credible@much less

threaded discussion  lean manufacturing, lean principles, lean practices, inventory control, lean process ERP Read More...
Is MAPICS Getting the Magic of PLM? Part Two: Strategy
During our recent briefing, MAPICS' executives acknowledged that almost all enterprise software companies are either

threaded discussion  MAPICS Getting the Magic of PLM? Part Two: Strategy Strategy For over two years, MAPICS , Inc . (NASDAQ: MAPX), possibly the largest global provider of extended enterprise applications for solving the challenges of discrete manufacturers following the acquisition of its former competitor Frontstep (see MAPICS To Leap Forward In A Frontstep Way ), has shown signs of significant change and a persistent number of its historically recognizable and invariant tenets of operation. During the same time, the Read More...
BigMachines: Getting Bigger and Better - Part II
Part I of this blog post series talked about my encounter with BigMachines, a provider of slick software-as-a-service (SaaS) configure, price, and quote (CPQ

threaded discussion  Getting Bigger and Better - Part II Part I of this blog post series  talked about my encounter with  BigMachines , a provider of slick  software-as-a-service (SaaS)  configure, price, and quote (CPQ)/ quote-to-order (Q2O)  solutions during my recent attendance of  Gartner’s CRM Summit in Scottsdale, Arizona (US).  Prior to analyzing recent events at BigMachines, Part I explained the general value proposition of on-demand Q2O and CPQ software solutions . Part II will continue with a Read More...
LiquidPlanner 4.3 Adds Checklists and Improved Social Collaboration
LiquidPlanner, a provider of project and portfolio management solutions, continues to improve on the LiquidPlanner offering. The company announced the addition

threaded discussion  completely overhauled—comments are now threaded by conversation instead of being presented in streamed (date) order. The checklist capabilities allow anyone on a project team to create, assign, and track checklists attached to a project task. According to LiquidPlanner CEO Liz Pearce, “Checklists are the ultimate Swiss Army Knife for project teams.” These checklists are a great feature that can be used by any project member, but are extremely useful to project managers. For example, instead of Read More...
2013 Big Data Opportunities Survey
While big companies such as Google, Facebook, eBay, and Yahoo! were the first to harness the analytic power of big data, organizations of all sizes and industry

threaded discussion  Big Data Opportunities Survey While big companies such as Google, Facebook, eBay, and Yahoo! were the first to harness the analytic power of big data, organizations of all sizes and industry groups are now leveraging big data. A survey of 304 data managers and professionals was conducted by Unisphere Research in April 2013 to assess the enterprise big data landscape, the types of big data initiatives being invested in by companies today, and big data challenges. Read this report for survey responses Read More...
Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction
Follow up with analysis on the recent executive panel titled

threaded discussion  Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction Introduction At the IFS Executive Forum , which took place on March 29 and 30 in Orlando, Florida (US), leading research analysts and industry experts discussed how companies can still leverage technology to maintain their competitive edge, even during tough economic times. The event was held in conjunction with IFS World Conference 2004 , and it included six panel Read More...
TEC Talks to OpenMFGFree and Open Source Software Business ModelsPart Two: OpenMFG
TEC spoke with the President and Chief Executive Officer of OpenMFG, Edward L. Lilly, Jr., to find out how OpenMFG is leveraging commodity Free and open source

threaded discussion  Talks to OpenMFGFree and Open Source Software Business ModelsPart Two: OpenMFG Introduction Consider that Free and open source software models, as opposed to the traditional proprietary models, may afford end user organizations a direct line to getting the software that is most well-adapted to their specific needs and at a lower cost. If that tends to be the case, one should ask how it is that the groups providing Free and open source enterprise software model their businesses to support that notion. Read More...
Zoho Joins the Social “Chatter”
The market for collaborative social networking software is getting ever hotly contested. Not long after Moxie Software announced its free Collaboration Spaces

threaded discussion  Joins the Social “Chatter” The market for collaborative social networking software is getting ever hotly contested. Not long after  Moxie Software announced its free Collaboration Spaces offering , Zoho , a provider of online productivity, collaboration, and business applications for businesses of all sizes, also decided to challenge the establishment of Jive Software, Microsoft Yammer, Salesforce Chatter, IBM Connections , and other prominent social software providers. Zoho recently  announced Read More...
The Two Faces of Risk: Cultivating Risk Intelligence for Competitive Advantage
You needn’t be a seer or sage to perceive risk@it’s as predictable and devastating as a Florida hurricane and as far-reaching as a corporate scandal. But you do

threaded discussion  Two Faces of Risk: Cultivating Risk Intelligence for Competitive Advantage The Two Faces of Risk: Cultivating Risk Intelligence for Competitive Advantage If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP Business Objects and UHY Advisors invite you to view this important on-demand Webcast presentation that demonstrates how building a risk intelligent organization can help you increase strategic performance by proactively Read More...

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