X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 tibco customer feedback


Kronos Workforce Central Going Social
At KronosWorks 2013 Kronos unveiled the Kronos Workforce Central 7.0.2 suite, slated for release at the end of 2013. It will give employees and managers a forum

tibco customer feedback  tibbr ESN platform by Tibco (which supports both on-premises and cloud instances of Workforce Central), the social tool is a widget within the Workforce Central Navigator, integrated with the organization's structure. Workforce Central will be able to create a social organization map that illustrates the relationships and roles across a complex and widely dispersed workforce. Activity streams enable collaboration with other managers and dynamic groups of employees working in a department or in a location.

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

Start Now

Documents related to » tibco customer feedback

Microsoft Releases New Version of Power BI, Improves BI in the Cloud


Microsoft recently released a new version of Power BI, bringing improvements in functionality, as well as analytics services for non-technical users. TEC BI analyst Jorge García reviews the major changes to Power BI, including connection to new data sources and new visualization and analysis capabilities, and Microsoft's approach to providing a complete data platform for its customers. Get the details in Jorge's article.

tibco customer feedback   Read More

Attaining Real Time, On-demand Information Data: Contemporary Business Intelligence Tools


Demand for instant access to dispersed information is being met by vendors offering enterprise business intelligence tools and suites. Portlet standardization, enterprise information integration, and corporate performance management are among the proposed solutions, but do they really deliver real time information?

tibco customer feedback   Read More

Eccentex-Enabling Do-it-yourself Case Management


Various types of vendors and products have taken hold of the business process management (BPM) software market. While there are mainstream BPM providers such as IBM, Oracle (see here), Pegasystems (see here), Tibco, etc., there is a crop of open source providers such as Bonitasoft (see here) and other relative BPM newcomers such as AuraPortal (see here). We recently came across Eccentex

tibco customer feedback   Read More

The Wizardry of Business Process Management - Part 1


The business process management (BPM) market is sizzling hot, with Gartner Dataquest estimating its compound annual growth rate (CAGR) at 13 percent in 2009. In fact, almost all leading BPM vendors have been buzzing about their unprecedented growth and profitability, especially amidst the ongoing economic drought. It is truly difficult to argue against the need for companies from all walks of

tibco customer feedback   Read More

Performance Feedback beyond the Annual Appraisal: Feedback via Technology Linked to Positive Employee Attitudes


Effective feedback is critical for employees to improve their work performance, which, in turn, drives business growth. Feedback helps to reduce ambiguity and uncertainty about what goals to pursue, to understand what behaviors are required for success, and to know how others view and evaluate one’s performance.

With workplace communication and collaboration technologies becoming ever more commonplace, and timely face-to-face communication becoming less feasible due to ever-growing virtual teams, performance feedback can now be delivered by a variety of media or technologies such as videoconferencing and social platforms.

The research described in this white paper concerns employees receiving performance feedback via media including e-mail, instant messaging, conference calls, online meeting, content management tools, or social networking communities. It was found that employees who received feedback via more technologies were more engaged, more satisfied with their jobs, felt better recognized, and had higher opinions of their managers. Overall, the results suggest that organizations should take advantage of communication and collaborative technologies in providing effective feedback and motivating employees.

tibco customer feedback   Read More

Infor Finds Its Customer Engagement Rhythm


Infor recently unveiled Infor Rhythm for Commerce, a global, scalable, and secure cloud-based e-commerce and customer engagement platform, now complemented with compelling designs from Infor’s own Hook & Loop creative agency. Read more about the platform and how it came to be in this blogpost.

tibco customer feedback   Read More

Enhancing the Customer Experience with Loyalty Management: Strengthen the Brand and Improve Customer Retention


Customer churn is very costly—it’s many times more expensive to acquire a new customer than to keep an existing one—so retaining customers by offering a superior experience is a top priority. Also, delivering unique experiences to different customer segments is a valuable strategy. Read about how to increase brand equity and retain customers by offering a better experience.

tibco customer feedback   Read More

Dell Unveils Internet-Enabled Customer Support Strategy


Dell Computer announced its plans to provide Internet-based, automated customer support.

tibco customer feedback   Read More

Using IBM Customer Analytics Solutions to Improve Acquisition Efforts


IBM Customer Analytics solutions provide powerful but easy to use business analytics capabilities, such as predictive analytics, reporting, planning, budgeting, and forecasting for both beginning and advanced users. These solutions can help you improve marketing campaigns and build profitable, long-term customer relationships.

tibco customer feedback   Read More