The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?
providers (e.g., IBM , Tibco , SeeBeyond , and Vitria ), pure BPM startups (e.g., Intalio , Fuego , and Savvion ), traditional analytics providers (e.g., SAS , MicroStrategy , Business Objects , Cognos and Hyperion ) and many large enterprise vendors' (e.g., SAP , PeopleSoft and Oracle ) intrusion into the BPM arena, in the manner they have done with the CRM or Supply Chain Management (SCM). Also, some may doubt Applix' success in the possibly burgeoning BPM market that still represents a morphing and