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The Gain and Pain of Global Retail Sourcing
The appeal of global sourcing for many industries is certainly understandable, given the potential lower cost benefits, but without careful elimination of all

ticket theatre  Some importers might have big-ticket, expensive items, along with high stock-keeping unit (SKU) counts of low-cost accessories sourced directly from Asia, which imposes an integrated approach to supply chain management (SCM), and more accurate visibility. Collaboration between suppliers, logistics providers, buyers, and product managers is critical throughout the entire product lifecycle. An astute sourcing software suite should enable product managers and buyers to quickly develop comprehensive requests Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » ticket theatre

What's Holding Back Online Appointment Booking?
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.

ticket theatre  customer relationship management,CRM,health care,patient relationship management,PRM,client management hospital management,medical appointment scheduling,patient scheduling Read More...
It's the Aftermarket Service, Stupid! (Part II)
Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts

ticket theatre  from a handful of big-ticket projects and from mining its existing install base. Overall, the market might be up a bit, but it is still far from being a huge one (albeit it is highly competitive). Based on MCA's pipeline, it could only be better next year as the alliance and joint selling with SAP kicks into gear. The Europe, Middle-East & Africa (EMEA) region is key to acceleration in 2008 and beyond, and to that end, MCA's product is written in Unicode. This means the vendor updates a translation table, Read More...
Manugistics Indulges In The Open M&A Season
Does Manugistics’ acquisition of a small ERP vendor confirms a further degree of integration and convergence between ERP, SCM and CRM applications in 2002 and

ticket theatre  industry's practice of adjusting ticket or room prices based on how quickly/slowly those spaces are filling up at any given time. Likewise, a company that sees demand for a particular product surging can use Manugistics' optimization package to simulate how changing the price affects that demand. If, for example, an optimization model indicates that raising the price does not affect demand, the company should perhaps make plans to produce or acquire more of the product. If, on the other hand, the model Read More...
Remote Implementations--Why They Can Make $ense
Everything in the computer industry seems to be going off-shore, why not software implementations? This article looks at reasons why remote implementation of

ticket theatre  implementations may be your ticket. The critical success factors for remote implementations include Commitment Having your personnel available to work on an implementation when and as needed is important to any project. However, for a remote implementation the criticality of this factor is accentuated. While part of the cost savings of a remote implementation is achieved through the measured and controlled participation of the vendor's consulting staff, maximum use must be made when these resources are Read More...
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

ticket theatre  the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge on how to resolve the issue. If the problem is software-related, the CSA at this level can guide the user on how to fix the problem. If the client is not computer savvy, the CSA can remote into the client’s workstation, and by taking control of the client’s machine, can resolve the problem more efficiently. Now if the problem is hardware-related, the ticket must be sent to Read More...
Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability

ticket theatre  ones) to purchase the ticket can be done on a single page. Secondly, they can keep certain functions like simple data processing on the client-side so that services contain core functions to enable higher re-use of these services across different processes. However, challenges like data synchronization between services remain while running a process and transaction failure RIA as SaaS (Software as a Service) enabler SaaS is gaining acceptance as a software delivery model in which vendors provide an Read More...
In-house vs. Managed Services: 4 Key Questions You Need to Ask
Installing software and patch updates can be frustrating and time-consuming for IT staff and users alike. But it's critical to update your computers regularly

ticket theatre  sending an email trouble ticket via the Web portal The MSP would investigate the issue and respond ASAP. (Note: Service levels, often monitored via SLAs, are a key differentiator between MSPs.) As an alternative, your IT staff could back out of the software deployment if necessary using the link to the command console. When working with an experienced MSP, it's very rare for a deployment to get this far and have a problem that isn't individual machine-specific. How much does it cost to fully implement Read More...
The Demo Crime Files!
This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common

ticket theatre  themes? They are the ticket to helping your prospect connect and remember you and your product. Here's an example. One of the systems I sold included a powerful purchase order forecasting capability. Unfortunately, we often walked away from demonstrations without this feature having made a truly memorable impression with our prospects. This was especially true with our junior salespeople. With the help of a coworker, Ross Jacobson, I implemented a theme for the purchase order forecasting segment of our Read More...
Soffront Presents Enterprise CRM 10.0
Soffront Software Inc., launched version 10.0 of its customer relationship management (CRM) solution, with a complete technology upgrade to the latest version

ticket theatre  of Internet connectivity  advanced ticket search engine role-based delivery of content tools for branding and personalization In March 2013, Soffront also expanded its product  with a scheduling module  to address the needs of its service industries customers. Read More...
Making the Team Work
Early in the campaign, the important thing is to get all your team members on the same page, share available knowledge, and plan ways to gather other required

ticket theatre  is considered inappropriate. For big-ticket sales in the United States, the same holds true; the prospect's CEO or CFO will usually want to establish a relationship with his counterpart in your company. This should not be something to avoid, but there are pitfalls you need to be aware of when executive management gets directly involved in your deal. You need to communicate to the exec—as diplomatically as possible—that he is working for you on the sales opportunity, not the reverse. The best way to Read More...
19 Steps to Maintain an Accurate Inventory What You Must Know About Your Inventory
It takes $2,500 in new sales to make up $100 in lost inventory, assuming a 4 percent return. Keeping an orderly warehouse with up-to-date processes and informed

ticket theatre  notes on the pick ticket meant. Now the buyer is livid so he or she goes to get the piece, which he or she can't find, and eventually has to order. Figure 2: Stock Check Step 4: Clean and organize the warehouse. James Q Wilson and George Keilling developed the Broken Windows Theory which states that Crime is the result of disorder. If a window is broken and not repaired people will conclude that no one cares. Soon more windows will be broken and a sense of anarchy will move to the street upon which it Read More...
Why Not Take Candy From Strangers? More Privacy Problems May Make Ad Agencies Nutty
Online advertising network 24/7 has acquired AwardTrack, a newly launched provider of loyalty programs.

ticket theatre  points for that airplane ticket or toaster oven? So, we now have the spectre of an ad agency being able to combine information that identifies individuals with information about their web surfing behavior. DoubleClick is still sore from allegations along these lines and is unlikely to want to take another bite from the same candy bar. We predict that 24/7 will be getting its name in the news with similar problems as a result of this acquisition. But, as they say, ultimately all publicity is good Read More...
Zendesk Introduces New Version of Zendesk for Salesforce
Zendesk has revealed new updates for its Salesforce-based product. Zendesk's goal is to achieve seamless integration between its own customer support

ticket theatre  slice and dice Zendesk ticket data through several Salesforce lenses. Read More...
Peregrine Polishes the Old In-Out-and-In-between
Peregrine entered into partnerships that improve its solutions for customers buying new goodies or disposing of old ones. In addition, the company will develop

ticket theatre  ServiceCenter, which opens a ticket and manages the customer interaction. When the interaction is complete, ServiceCenter passes a completion notice to the main CRM system, which closes its own ticket. Neon's accelerators link different vendor processes, enabling real-time integration of data and process flow. Previously, Peregrine had been able to offer only batch data transfers. The third Peregrine announcement revealed a new version of the company's TrustedLink software. TrustedLink is a product that Read More...

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