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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 ticketing solutions


SugarCRM Solutions
Sugar Sales Professional delivers core sales force automation functionality that has become standard over the past fifteen years. From managing new leads to

ticketing solutions  managed by a trouble ticketing system. The company's service plans for Sugar Professional go beyond the standard hours included in the Sugar Professional subscription. In addition, SugarCRM provides service plans for Sugar Professional developers for advanced programming and customization help.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Documents related to » ticketing solutions

Vulnerability Management Buyer’s Checklist


Choosing a solution for vulnerability management (VM) is a critical step toward protecting your organization’s network and data. Without proven, automated technology for precise detection and remediation, no network can withstand the daily deluge of new vulnerabilities that threaten security. This 12-point short list of considerations can help you determine what solutions will work best for your organization.

ticketing solutions  can integrate with third-party ticketing systems via a dedicated ticketing API, which provides a programmatic XML-based interface for ticket extraction and manipulation. For example, QualysGuard provides built-in integration with the Remedy Help Desk system and has a dedicated ticketing API to integrate with other trouble-ticketing solutions. How does the solution manage remediation efforts? A large network often has many remediation tickets open at any point in time. A manager needs to understand the Read More

SAP Coming to Your Next Sports and Entertainment Event


SAP has announced plans to acquire Ticket-Web GmbH @ Co. KG, a provider of ticketing solutions and niche customer relationship management (CRM) software for sports and entertainment promoters. Ticket-Web employees will become part of SAP, and the deal is expected to close during the second quarter of 2013. The move is expected to pave the way for SAP to offer enhanced solutions to help promoters

ticketing solutions  ENTREE-tickets , an online ticketing service. The company also has niche complementary solutions for customer financial process management and CRM. These days, tens of thousands of transactions such as ticket sales can be executed in hours, if not minutes. These transactions could come from fans anywhere, increasingly via mobile devices. Flexible, easy-to-use, and end-user-oriented dynamic ticketing is critical for all sports clubs, stadiums, and entertainment franchises to win and retain customers. When Read More

Demystifying SAP Solution Manager


Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.

ticketing solutions  support teams (e.g., in ticketing and root cause analysis), and IT management (with dashboards). The latest NetWeaver release (SolMan is one component of NetWeaver after all) can handle all the different versions of SAP products, given that all these products are now compatible—as long as NetWeaver is the platform. Moreover, the NetWeaver Process Integration ( PI ) component provides communication with non-SAP systems within a diverse system landscape.  SAP Standard customers are allowed to use SolMan Read More

7 Essential Steps to Security Risk Reduction


As management visionary and author Peter Drucker once said, “You can’t manage what you can’t measure.” No statement rings truer—especially when it comes to security risk reduction. By having an accurate depiction of your network, however, you can identify real-world security threats and learn how to evaluate your organization’s ability to respond to them. Find out how, with these seven essential steps.

ticketing solutions  while integrating it with ticketing systems could offer you additional performance measurements that provide optimal security risk reduction. Table of Contents Overview Risk Reduction and Continuous Security Improvement ESSENTIAL STEP 1: Discover Baseline Network Assets ESSENTIAL STEP 2: Asset Classification ESSENTIAL STEP 3: Swift, Accurate Vulnerability Identification ESSENTIAL STEP 4: Transform Raw Security Data into Intelligence through Comprehensive Reporting ESSENTIAL STEP 5: Dynamic Dashboards & Read More

ECi Software Solutions


ECi Software Solutions provides vertically oriented business management and e-commerce systems software for growing and mid-size companies. A member of the Inc. 5000, ECi has specialized in software solutions for global microniche vertical businesses for more than 30 years. The company's software is designed for manufacturing operations throughout the world, as well as dealers and distributors in industries such as office equipment, office supplies, contract office furniture, business equipment, lumber and building materials, hardware, and janitorial/sanitation supplies. Through strategic partnerships, ECi is able to offer its customers solutions for sales data management, credit processing, variable data printing and property-loss prevention. ECi is privately held and headquartered in Fort Worth, Texas (US). Its US offices are located in Texas, California, Indiana, Missouri, Tennessee, Virginia, and Wisconsin. ECi's Global offices are located in Canada, Australia, the UK, and the Netherlands.

ticketing solutions  Software Solutions ECi Software Solutions provides vertically oriented business management and e-commerce systems software for growing and mid-size companies. A member of the Inc. 5000, ECi has specialized in software solutions for global microniche vertical businesses for more than 30 years. The company's software is designed for manufacturing operations throughout the world, as well as dealers and distributors in industries such as office equipment, office supplies, contract office furniture, Read More

DLT Solutions, Inc.


Provide our end customers with the best possible information technology solutions--software, hardware and the services to make them work. Provide vendor partners, resellers and end customers with fast, flexible, responsive and trouble free execution in everything we deliver-sales, marketing, consulting and operational support.

ticketing solutions  application,database,DLT,ERP,Finance,Human Resources,Oracle,Peoplesoft,Supply Chain Read More

HR Manager Talent Solutions


HR Manager Talent Solutions was founded in March 2003. One of Scandinavia's suppliers of recruitment solutions, HR Manager Talent Solutions has its head office in Norway and sub-offices in Sweden and Denmark, with other offices in Finland, Poland, Germany, Spain, and the United Kingdom (UK) through its partner program. In 2010, HR Manager Talent Solutions was listed on Deloitte Technology Fast50 in Norway and Fast500 EMEA. The company's flagship product Talent Recruiter is currently used by more than 300 companies in 50 countries within various industries. HR Manager Talent Solutions delivers human resources (HR) solutions as software as a service (SaaS) for the international market.

ticketing solutions  Manager Talent Solutions HR Manager Talent Solutions was founded in March 2003. One of Scandinavia's suppliers of recruitment solutions, HR Manager Talent Solutions has its head office in Norway and sub-offices in Sweden and Denmark, with other offices in Finland, Poland, Germany, Spain, and the United Kingdom (UK) through its partner program. In 2010, HR Manager Talent Solutions was listed on Deloitte Technology Fast50 in Norway and Fast500 EMEA. The company's flagship product Talent Recruiter is Read More

Etail Solutions


Etail Solutions was formed in 2010 when founders saw a fundamental gap in the marketplace for mid-high volume online merchants. As merchants grow their businesses, there began to be a clear need for a solution to bridge the gap between sales channels, supply chain, and financial systems. As product catalogs grew, it also became apparent that ERP/financial systems were not designed to manage all of the channel specific attributes.

ticketing solutions  Solutions Etail Solutions was formed in 2010 when founders saw a fundamental gap in the marketplace for mid-high volume online merchants. As merchants grow their businesses, there began to be a clear need for a solution to bridge the gap between sales channels, supply chain, and financial systems. As product catalogs grew, it also became apparent that ERP/financial systems were not designed to manage all of the channel specific attributes. Read More

John Galt Solutions


Founded in 1996, John Galt Solutions delivers affordable forecasting and inventory management solutions for the consumer-driven supply chain. John Galt supply chain planning solutions are designed for growing mid-market companies. John Galt serves more than 5,000 customers, including manufacturers, distributors, retailers, and logistics services providers, in a wide range of industries, such as apparel, automotive, consumer goods, food and beverage, energy, high tech, pharmaceuticals, and telecommunications.

ticketing solutions  Galt Solutions Founded in 1996, John Galt Solutions delivers affordable forecasting and inventory management solutions for the consumer-driven supply chain. John Galt supply chain planning solutions are designed for growing mid-market companies. John Galt serves more than 5,000 customers, including manufacturers, distributors, retailers, and logistics services providers, in a wide range of industries, such as apparel, automotive, consumer goods, food and beverage, energy, high tech, pharmaceuticals, Read More

Control Technology Solutions


Control Technology Solutions is a leading software solutions provider focused on enabling clients to get the most return on their technology, resources and investments. Our proprietary product, softWrench™, enhances and simplifies the robust capabilities of Maximo and other IBM Tivoli solutions.

ticketing solutions  Solutions softWrench Solutions is a leading software solutions provider focused on enabling clients to get the most return on their technology, resources and investments. Our proprietary product, softWrench™, enhances and simplifies the robust capabilities of Maximo and other IBM Tivoli solutions. Read More

Stonylake Solutions


Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations.

ticketing solutions  Solutions Stonylake Solutions, formed in 2000 by Robert Blair and Pradeep Pathade of Nevada Learning Series, is a global provider of firewall analysis and reporting software known as InsideOut Firewall Reporter. InsideOut is used worldwide in security conscious, government, financial, educational, and high-tech organizations. Read More

BTM Solutions


BTM Solutions has been supporting manufacturing clients for over 23 years. The company's staff of professional consultants and trainers help the clients through the implementation and setup of the software. Its staff of programmers help with additional customization as necessary. The company services and supports clients nationwide and is totally dedicated to the support and implementation of the software for its clients.

ticketing solutions  Solutions BTM Solutions has been supporting manufacturing clients for over 23 years. The company's staff of professional consultants and trainers help the clients through the implementation and setup of the software. Its staff of programmers help with additional customization as necessary. The company services and supports clients nationwide and is totally dedicated to the support and implementation of the software for its clients. Read More

State of the Market: on-Demand Business Intelligence Solutions


Find out how the companies you re targeting are approaching SaaS-based BI solutions in On-demand Business Intelligence Solutions.

ticketing solutions  of the Market: on-Demand Business Intelligence Solutions An ever-growing number of end users are demanding SaaS-based BI solutions But to successfully sell BI solutions, you have to understand your market’s needs, challenges, and point of view. Find out how the companies you’re targeting are approaching SaaS-based BI solutions in On-demand Business Intelligence Solutions . In this informative report, you’ll learn about the information challenges faced by small and midsized companies, how Read More

Acceo Solutions


Providing business, accounting, and banking solutions and SaaS and cloud computing, Acceo Solutions also offers a selection of specialized consulting services ranging from strategic support to IT management and infrastructure. The company's services include payment solutions, customized development, and full integration of its own and business partners' ERP solutions.

ticketing solutions  Solutions Providing business, accounting, and banking solutions and SaaS and cloud computing, Acceo Solutions also offers a selection of specialized consulting services ranging from strategic support to IT management and infrastructure. The company's services include payment solutions, customized development, and full integration of its own and business partners' ERP solutions. Read More