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Tier 1 vs. Tier 2 vs. Tier 3 ERP: What’s the Difference, Anyway?
In the software industry, at least in the enterprise resource planning (ERP) segment, there is an implicit understanding of what is meant by tier 1, 2, and 3

tier 1 vendors  very short list of tier 1 ERP vendors is always easy enough to identify. Or is it? Indeed, the most straightforward and useful way to distinguish different software vendor tiers is by the type of company they serve: Tier 1 vendors serve large global businesses. Tier 2 vendors serve mainly mid-market businesses. Tier 3 vendors serve smaller-than-medium businesses. Although some folks have alluded to the presence of a tier 4 software vendor, I don’t think this applies to the ERP space. How to Distinguish Read More...
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Documents related to » tier 1 vendors


Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 2: Market Impact
Tier2/Tier 3 vendors are prepared to endure the onslaught of the likes of SAP, Oracle, and PeopleSoft, as well as of proverbial mid-market leaders such as J.D

tier 1 vendors  deep pockets of their Tier 1 competitors, more conventional consolidation and/or alliances have taken place. These aim to combine the resources to deliver extended enterprise software suites that meet the 'one-stop shop' requirements of smaller companies. Look for more smaller applications vendors to acquire new functionality through partnerships or internally and/or merge to protect themselves, as there is still a multitude of players in the market and it is very unlikely that all will survive in the Read More...
An Amateur Software Buyer’s Guide to Outplaying Vendors
Whether it is an enterprise resource planning (ERP), a customer relationship management (CRM), or any other system, acquisition and deployment of enterprise

tier 1 vendors  of the vendor, particularly tier one vendors. Second, traditional maintenance and service fees depend on the number of licenses and the volume of work to be performed, which again, cannot be precisely calculated at an early stage and goes into the contract as an approximation. Third, the extent and details of the functionality required cannot be fully defined at signing, mostly because companies don’t know about the software’s functionality until they have had formal training and can start testing Read More...
Mid-Market ERP Vendors Doing CRM & SCM In A DIY Fashion Part 1: Recent Announcements
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002 will, for some more tenacious Tier 2

tier 1 vendors  from Tier 2 and Tier 3 ERP vendors.   Part 2 will discuss the market Impact and makes User Recommendations. Frontstep Capacity Promiser On March 19, Frontstep, Inc. (NASDAQ: FSTP, www.frontstep.com ), a prominent global mid-market provider of business applications and services for manufacturers and distributors, announced the release of Frontstep Capacity Promiser , which is devised to allow companies to automate the promising of delivery dates that accurately reflect their current inventory and Read More...
ERP Vendors Intrude on SCE/WMS Safe Haven
Within the warehouse management system (WMS) market, which is still the main breadwinning offering for most of the SCE vendors, most products are functionally

tier 1 vendors  vendors, particularly from the tier 1 ones like SAP , Oracle , PeopleSoft , and SSA Global . Another challenge for SCE pure players has been that dreaded word— commoditization and subsequent price erosion. Namely, at least within the WMS market, which is still the main breadwinning offering for most of the SCE vendors, if one considers the within the four walls functionality, most products are functionally on par, with mere nuances in ease of configuration or industry focus to differentiate the Read More...
Demonstration Post-Mortem: Why Vendors Lose Deals
In competing for client dollars, one failing makes demonstrations deadly for large and small vendors alike: lack of preparation.

tier 1 vendors   Read More...
Disruptive Innovations? On-demand Pricing Models and Vendors
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the

tier 1 vendors  on-demand software,on-demand pricing,transaction-based pricing,value-added resellers,salesforce.com,sales force automation,customer relationship management,service model,application service provider,ASP,Siebel CRM OnDemand,Salesforce.com Winter '05,Salesforce.com Winter '04,sforce 5.0 Read More...
10 Questions HR and Payroll Vendors May Not Want You to Ask
Efficient, cost-effective people management has become mission-critical for most businesses. You can’t afford to select an HR solution only to find that it

tier 1 vendors  Ultimate Software,HR,human resources,HR solution,payroll solution,people management solution,HCM,human capital management,benefits management,payroll management Read More...
How Some ERP Vendors Demonstrated - Warts And All Part 2: Results
This is part two of a case study from a recent selection engagement for an ETO mid-size manufacturer; we assess Oracle, J.D. Edwards, SAP, and IFS in terms of

tier 1 vendors  Some ERP Vendors Demonstrated - Warts And All Part 2: Results How Some ERP Vendors Demonstrated - Warts And All Overview  The subject of this case study is the synopsis of a crucial step within every software selection process - finalist vendors' scripted scenarios software demonstrations; this particular series of events took place in February/March 2001. The importance of this milestone in any software selection undertaking has been widely publicized (for more information, see An Overview of the Know Read More...
Five Steps for Switching ERP Vendors
The enterprise resource planning (ERP) market has grown to include new solutions and delivery models, adding software-as-a-service (SaaS) offerings to on

tier 1 vendors  crm,erp for small business,mrp,scm,soa,peoplesoft erp,erp software solutions,risk enterprise management,jde erp,microsoft dynamics,erp applications,material resource planning,erp solution provider,erp solution,erp mrp Read More...
Mega-Vendors Warming Up to the Cloud - Part 4
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with

tier 1 vendors  Vendors Warming Up to the Cloud - Part 4 Part 1 of this blog series  depicted the three evolutionary phases (or waves) of  software as a service (SaaS)  and  cloud computing  adoption. The post ended with some glimpses into the future and the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges  (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors. Some concrete examples of vendors and their new Read More...
Vendors Beware! It’s Not What You Say, It’s How You Say It.
A study from Iowa State University’s Department of Electrical and Computer Engineering suggests that the format and organization of a proposal can significantly

tier 1 vendors  Beware! It’s Not What You Say, It’s How You Say It. Overview Like most Associate Professors, Dr. Daniel Berleant has to apply for funding to support his research and graduate students. So he writes proposals. Naturally he wins some and he loses some. Being a scientist, after all, he wondered whether there were factors beyond the content of the proposals that affected the chances of success. So he did a study, which was published in the Communications of the ACM , a leading professional journal. Read More...
Mega-Vendors Warming Up to the Cloud - Part 3
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and the adoption of cloud computing. The post ended

tier 1 vendors  Vendors Warming Up to the Cloud - Part 3 Part 1 of this blog series  depicted the three evolutionary phases (or waves) of  software as a service (SaaS ) and the adoption of cloud computing . The post ended with some glimpses into the future and likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges  (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors. Some concrete examples of vendors and their new Read More...
CIO Horror Stories and What They Mean For Vendors
Customers and vendors do not always see eye to eye as illustrated in the following horror stories about how customers have been treated by vendors. The vendors

tier 1 vendors  CRM,customer relationship management,software vendors,service providers,class A customers,class C customers,revenue prevention,sales management,vendor-client relationship,customer loyalty Read More...

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