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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2
Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These

tiers list dss  program that offers three tiers of customer support (bronze, silver, and gold) and maintenance that bridge across product lines. The Sage Business Care model is going to be rolled out in phases to the various products. Translated into the Web and the Cloud realm, extending existing IT assets means extending the Web to the customer’s desktop as well. Sage’s SData , a  hypertext transfer protocol (HTTP) -based Web protocol that was first developed within Sage SalesLogix , enables that bridge between

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Task Management with Multistage Tracking


One of the biggest challenges a project manager faces is the difficulty of tracking project progress once a project has been started. It can be difficult to keep track of each task and assignment as they are started, completed, or delayed. Fortunately, there are now new tools and methodologies, made available through PSNext 1.6, that help manage projects.

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Selecting an ERP Solution: a Guide


Looking for the right enterprise resource planning (ERP) package for your small to medium business (SMB) can be a daunting task. A fair amount of information is available about the actual software packages, but there is little advice on how to choose the right one. Learn strategies for a successful software selection—from initial requirements gathering, to evaluation, selection, and final implementation.

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Gibson Consulting Group, for Katy Independent School District (ISD)


To select a new enterprise resource planning (ERP) system, Katy Independent School District (Katy ISD) turned to Gibson Consulting Group to manage the project’s complexities. Gibson partnered with TEC, taking advantage of the eBestMatch decision support system (DSS). Find out how TEC and Gibson helped Katy ISD reduce the cost and duration of the selection project, and deliver a compelling business case to stakeholders.

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IBM Cognos Pricing Makes More Projects Possible


Too often, companies assume that business reporting and performance management software is too expensive. But for your wish list of potential projects, you should consider a solution with a flexible and tiered pricing scale—that may help you to improve productivity at a lower per-user cost. Learn more about the benefits of business reporting and project management solutions, and how to ensure a return on investment (ROI).

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The Ultimate Manufacturing ERP Glossary


The ERP universe is filled with buzzwords, made-up vendor terms and acronyms. BPM, CoC, MES, M2M, OEE, PPV ... the list is extensive. Even worse, the frequently evolving terms often create more questions than answers. Empower yourself with this guide to the most common manufacturing ERP terms and acronyms to help you make more informed decisions about your future ERP solution. This glossary will help you identify and define common terms for features, applications, tools, and modules typically found in a comprehensive ERP solution.

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Innowera Announces Easy Sharepoint/SAP Integration


Innowera, maker of user-friendly SAP data management solutions, has added SharePoint/SAP integration to its Web server. The new features enable easy and efficient SharePoint, InfoPath, and Workflow interaction with SAP, adding to the list of innovative and easy-to-use software offerings from Innowera focused on the SAP environment. The free Process Runner LITE made Innowera a favorite in 2011

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Threshold of a New TEC Advisor


I'm happy to announce the beta launch of our new tool to help people start their research and evaluations of enterprise software systems. Think of it as the doorway to our TEC Advisor online evaluation and comparison application (accessible from our evaluation centers). In the following, I'll explain what it is and how it works. A few years ago I asked on this blog, "How do you

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What Is SPAM And How To Stop It


From a user perspective there is no user-friendly SPAM blocking solution.

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Anti-Spam Software: An Effective Way to Fight Spam.


Spam is unsolicited junk mail sent to you or your mail server. People who indulge in such activities are called spammers. These are sent by commercial advertisers who may offer dubious products, get rich schemes, products that do not suit your life style, promote illegal activities, etc. The intent here is to make you spend money. Almost 60% to 70% of spam is related to porn. There is another type of spammer who sends large number of e-mails that flood your mailbox or mail server. This white paper provides information about spam, losses caused by spam, how spam works and suggests key features that a good anti-spam software should have.

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Selecting PLM Software Solutions Part 5 - User Recommendations


This tutorial points out the significance of buyers researching PLM technology vendors before determining the short list and vendors researching the viability of the opportunity before committing time and money to a sales effort. Since a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'.

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