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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 tiers list dss


Sage Analyst Day 2011: Not your Older Brother’s Sage - Part 2
Part 1 of this series analyzed the transformative events during the last few years at Sage Group, Plc (LSE: SGE) and its Sage North America subsidiary. These

tiers list dss  program that offers three tiers of customer support (bronze, silver, and gold) and maintenance that bridge across product lines. The Sage Business Care model is going to be rolled out in phases to the various products. Translated into the Web and the Cloud realm, extending existing IT assets means extending the Web to the customer’s desktop as well. Sage’s SData , a  hypertext transfer protocol (HTTP) -based Web protocol that was first developed within Sage SalesLogix , enables that bridge between th

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » tiers list dss

The Automotive OEMs Might Soon Contract “BRAIN” Damage Part I


While BRAIN North America may have created a notable customer base due to its products’ functional appropriateness for the lower tiers of the automotive industry, its German parent’s impending insolvency might, in the worst-case scenario, leave all of them in the lurch.

tiers list dss  throughout middle and lower tiers of automotive suppliers despite its insignificant financial magnitude in comparison to the WordCom's. On July 5, the board of BRAIN International AG , a German provider automotive and industrial business solutions, filed for provisional insolvency proceedings with the Local Court of Freiburg, Germany. Included in the application are BRAIN International AG itself and both its subsidiaries BRAIN Automotive Solutions GmbH and BRAIN Industries Solutions GmbH . After Read More

IBM’s DB2 Tops TPC Benchmark List


Leapfrogging the rest of the transaction-processing world, IBM has posted TPC-C results more than tripling the highest current transaction-per-minute figure.

tiers list dss  DB2 Tops TPC Benchmark List IBM’s DB2 Tops TPC Benchmark List R. Krause - July 26, 2000 Event Summary July 6, 2000 [Source: IBM Press Release] IBM, Intel and Microsoft announced the world's fastest server cluster for commercial use, recording performance levels that triple the performance of Oracle running on a Sun Microsystems cluster, at one-third the cost per transaction. Using the performance measurement technique agreed to by all computer makers (TPC-C), IBM Netfinity and DB2 Universal Read More

Global Refund


Swiss financial services company Global Refund needed to replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that could handle the company’s 15 million yearly transactions, Global Refund turned to TEC. Learn how TEC helped Global Refund turn its long-list of 40 vendors into a short-list of four, and shave two months off the selection process.

tiers list dss  Refund Decision makers can now leverage data vetted by TEC's analysts to evaluate, compare, and impartially select business software and services, including: - Enterprise Resource Planning (ERP) Supply Chain Management (SCM) Customer Relationship Management (CRM) Business Intelligence (BI) Source: Technology Evaluation Centers Resources Related to Case Study: Global Refund : Customer Relationship Management (CRM) (Wikipedia) Case Study: Global Refund CRM Solution is also known as : CRM System , Read More

Descartes Systems Group Makes D&T Growth List


WATERLOO, Ontario--(BUSINESS WIRE)--Sept. 15, 1999 -- The Descartes Systems Group, Inc. DSGX, CA: DSG, a leading provider of e-business solutions, is proud to announce that it has been recognized as a 1999 Canadian Technology Fast 50 Company, an annual ranking by Deloitte & Touche of the 50 fastest growing technology companies in Canada. Rankings are based on the percentage of growth in revenues from 1994 - 1998 (five-year period). Descartes' increase in revenue of 1247% over 5 years resulted in a Number 21 ranking overall in the Canadian Technology Fast 50 for 1999.

tiers list dss  Systems Group Makes D&T Growth List Descartes Systems Group Makes D&T Growth List S. McVey - September 20th, 1999 Event Summary Deloitte & Touche ranked Toronto-based Descartes Systems Group, Inc. number 21 on their list of 50 fastest growing Canadian technology companies. Descartes obtained their position on the list because of their 1247% increase in revenues since 1994. Market Impact Descartes' growth has rocketed over the last five years, fueled largely by a buying spree that has resulted in Read More

CrownPeak


CrownPeak Technology is a privately-held, Los Angeles, California-based (US) provider of web content manager and site search software as an on-demand service. They currently manage more than 300 web sites for clients such as Hyundai Motors, Trek Bikes, Crain Communications, Reed Publishing, Honeywell, The Office of the US Trade Representative, the University of Southern California, and the State of Virginia. CrownPeak has been named to eContent's 100 most influential companies list, has been rated "Excellent" by InfoWorld's review panel, won eWeek;'s Analyst Choice Award, is on ASP.com's list of Top 20 ASPs Worldwide, and is a 2003 and 2004 SIIA Code Award finalist as Best Content Management Solution.

tiers list dss  CrownPeak Technology is a privately-held, Los Angeles, California-based (US) provider of web content manager and site search software as an on-demand service. They currently manage more than 300 web sites for clients such as Hyundai Motors, Trek Bikes, Crain Communications, Reed Publishing, Honeywell, The Office of the US Trade Representative, the University of Southern California, and the State of Virginia. CrownPeak has been named to eContent's 100 most influential companies list, has been rated Read More

Dynamics GP Case Study: Angie's List


Angie's List, a source for ratings and reviews on contractors and doctors, selected Microsoft Dynamics GP to replace its existing enterprise resource planning (ERP) software. The solution has continued to evolve as the business needs have grown.

tiers list dss  GP Case Study: Angie's List Angie's List, a source for ratings and reviews on contractors and doctors, selected Microsoft Dynamics GP to replace its existing enterprise resource planning (ERP) software. The solution has continued to evolve as the business needs have grown. Read More

That’s No Ordinary RFI-Why BPM and the TEC RFI Are So Important to Your Software Selection Project


If you’re currently involved with your company’s software selection and implementation project, then I’m sure you can appreciate how difficult this process is. From figuring out what you want your new system to accomplish, to “go-live”—and everything in between—enterprise software selection is no easy feat. In fact, it can be downright grueling. To start your software selection project off on

tiers list dss  No Ordinary RFI-Why BPM and the TEC RFI Are So Important to Your Software Selection Project If you’re currently involved with your company’s software selection and implementation project, then I’m sure you can appreciate how difficult this process is. From figuring out what you want your new system to accomplish, to “go-live”—and everything in between—enterprise software selection is no easy feat. In fact, it can be downright grueling. To start your software selection project off on Read More

Acumatica Unleashing Its Cloud ERP Potential


Acumatica held its Partner Summit recently, and TEC used the occasion to check in with this growing cloud-based ERP vendor. The list of cloud ERP vendors is growing, and Acumatica is staking its ambitious claim with a rapidly growing channel, a continuing stream of product development, and a strong focus on marketing and execution for the coming year. 2013 has been quite a year for Acumatica, with

tiers list dss  Unleashing Its Cloud ERP Potential Acumatica  held its  Partner Summit  recently, and TEC used the occasion to check in with this growing cloud-based ERP vendor. The list of cloud ERP vendors is growing, and Acumatica is staking its ambitious claim with a rapidly growing channel, a continuing stream of product development, and a strong focus on marketing and execution for the coming year. 2013 has been quite a year for Acumatica, with a headquarters move to the Seattle area (December 2012), 50 Read More

2008 Software Re"solutions"


A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to make a firm resolution to do something. 2. the act of resolving or determining upon an action or course of action, method, procedure, etc. 3. the mental state or quality of being resolved or resolute; firmness of purpose. 4. the act

tiers list dss  Software Re solutions A new year is upon us and with that, the word “resolution” comes to mind... res-o-l-u-tion – [ rez-uh-loo-shun n] - noun 1. a resolve or determination: to make a firm resolution to do something. 2. the act of resolving or determining upon an action or course of action, method, procedure, etc. 3. the mental state or quality of being resolved or resolute; firmness of purpose. 4. the act or process of resolving or separating into constituent or elementary parts. 5. the resulti Read More

Business Objects Teams With TopTier For Analytics


Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain information with business intelligence. Given that the market for analytical applications is estimated to mushroom at a compound annual growth rate of 28 percent to more than $6 billion in 2004 (source: IDC), these vendors are in the right place at the right time (and so is everybody else).

tiers list dss  Objects Teams With TopTier For Analytics Business Objects Teams With TopTier For Analytics M. Reed - February 27, 2001 Event Summary Business Objects (NASDAQ: BOBJ) today announced support for TopTier Software 's new Enterprise Unification Platform Version 4.0, an enterprise portal designed to unite enterprise resource planning (ERP), customer resource management (CRM), supply chain management (SCM), and e-business intelligence solutions. TopTier and Business Objects plan to deliver the data from Read More

TEC 2013 ERP Buyer's Guide for Process Manufacturing


A focus on user experience is driving ERP vendors to deliver lean, flexible solutions that blur the lines between traditional ERP tiers. Read this buyer’s guide and see how vendors are addressing the most pressing process manufacturing challenges—especially for food and beverage companies who face unique pressures in today’s health-conscious market—and how trends like integrated BI, in-memory analytics, mobility, and social media are changing the way process manufacturers do business.

tiers list dss  lines between traditional ERP tiers. Read this buyer’s guide and see how vendors are addressing the most pressing process manufacturing challenges—especially for food and beverage companies who face unique pressures in today’s health-conscious market—and how trends like integrated BI, in-memory analytics, mobility, and social media are changing the way process manufacturers do business. Read More

Vox Populi: Is The Use of Polygraph Testing In Human Resources Ethical or Useful?


If you do a search on the famous phrase “You can’t handle the truth!” from the movie A Few Good Men, you will find it in a list of useless movie quotes. Ironically, it was also voted as the twenty-ninth greatest movie quote of all time by the American Film Institute. My point is that one should be very careful when handling the truth—especially if you’re a human resource (HR

tiers list dss  Populi: Is The Use of Polygraph Testing In Human Resources Ethical or Useful? If you do a search on the famous phrase “ You can’t handle the truth! ” from the movie A Few Good Men , you will find it in a list of useless movie quotes . Ironically, it was also voted as the twenty-ninth greatest movie quote of all time by the American Film Institute . My point is that one should be very careful when handling the truth—especially if you’re a human resource (HR) professional. That being said, the Read More

IONA Purchases Netfish Technologies (And Much, Much More)


As the last step in a long list of acquisitions, IONA Technologies has purchased Netfish Technologies, a provider of integrated XML-based B2B process collaboration solutions. This acquisition, along with six others including the Sagavista EAI technology, completes IONA’s strategy to create a Total Business Integration™ solution with the IONA Suite.

tiers list dss  Purchases Netfish Technologies (And Much, Much More) IONA Purchases Netfish Technologies (And Much, Much More) M. Reed - March 20, 2001 Event Summary As the last step in a long list of acquisitions, IONA Technologies (NASDAQ: IONA) has purchased Netfish Technologies , a provider of integrated XML-based B2B process collaboration solutions. The total consideration of 5.5 million shares of IONA common stock, approximately $270 million based on IONA's closing price of $49.0625 per share on February 14, Read More

The Path to ERP for Small Businesses, Part 3: Selection of ERP Software


The third and final part of the path to ERP for small businesses series describes the software selection stage, including the dos and don’ts during vendor product demos, how to create a shortlist, and finally selecting the vendor that provides the best product and services for your needs.

tiers list dss  Path to ERP for Small Businesses, Part 3: Selection of ERP Software Parts 1 and 2 of this series described the processes of research and evaluation of enterprise resource planning (ERP) software. At the end of these two stages, you should have a pretty good idea which type of software might fit the needs of your organization and which vendors might provide this solution. Part 3 will describe the final stage—selecting the software that best fits your specific needs. You started by defining the main Read More