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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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TEC’s I&CM Evaluation Center (Slowly but Surely) Gaining Traction - Part I
A number of earlier TEC articles and blog entries have analyzed the nascent sales performance management (SPM) or enterprise incentives management (EIM

times interest earned  About.com (a New York Times company), AAA, Sonus Networks, Manpower, American Century Investments and Pacific Blue Cross . Varicent SPM – Surprisingly (or not) a Comprehensive Solution Due to the financial background and focus of its founders (and of many Varicent employees), the Varicent SPM suite aligns sales performance with strategic objectives through its pay-for-performance footprint that spans across sales, employees, managers and channels. The broad EIM solution natively encompasses the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Niche Software at Its Best


Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations for the past twenty years. Vision a leading product in the professional services automation market and has taken significant strides to maintain this market leading position.

times interest earned  their industry and at times may get in the way. Even the wording and menu structure is PSA-centric while other products must be more generic (although they can be customized). According to Deltek the following products are considered to be its main competitors: It Services: Epicor for Service Enterprises ( http://www.epicor.com ), Solomon ( http://www.microsoft.com/businesssolutions/ solomon/default.mspx ), ChangePoint ( http://www.compuware.com/services-automation/services-automation-home.htm ) ASP Read More

Service Lifecycle Management - Tapping into the Value of the Product Aftermarket


Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most of the value available from servicing products after they have been sold. Service Lifecycle Management (SLM) promises valuable business benefits after a product has been shipped to the customer, tapping into the value of the product aftermarket.

times interest earned  be 4 to 5 times the cost of purchasing the product - or more. This additional revenue has often been left to third party companies. The value of the aftermarket is highly dependent on the type of product and the industry. In industries that sell capital equipment such as medical devices, telecommunications, instrumentation, IT hardware and other complex equipment, companies are starting to significantly increase their focus on services revenue. For some companies this is a strategic move to grow the top Read More

It’s About Process (or the Ability to be Responsive) -- Part IV


Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here. Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III, another example of the ResponsAbility software in use can be found in Grayhill

times interest earned  customer acquisition costing multiple times more than customer retention, ResponsAbility complements Webcom's quote-to-order (Q2O) solution, WebSource CPQ , and continues the company's focus on simplifying complex business processes. Attaining your goals and objectives requires not only a focus on obtaining new business through a quote-to-order solution such as WebSource CPQ, but just as rigorous a focus on retaining your most treasured asset, your customers , commented Aleksandar Ivanovic, Webcom’s Read More

Tier 3 And Tier 4 ... Where Do You Go If You Don't Know, What You Don't Know.


If you are an executive in a Tier 3 or Tier 4 manufacturing company and you have wondered where to start, whom to call, what questions to ask, this article is for you.

times interest earned  quantity of opportunities several times over. Proportionately they also have the lowest TCO per user. Limited project dollars demand, accelerated tasks performed with precision. A sharper saw . Implementation is measured in weeks instead of months. Tasks are measured in days. Post sale implementation teams are lead by strong project managers who routinely assign the customer pre-requisite tasks which are validated as complete prior to consultant arrival. This is a very effective step in the transition Read More

Changing the Face of Technology in Education: Funding Education-Not Technology


With tight budgets and spending restrictions affecting education, there has been increased interest in using a tool that has achieved significant success in the business world—customer relationship management (CRM) for schools. This approach involves taking a "customer-concentric" view to develop strategic plans. The key, however, is to take advantage of these capabilities without creating additional "information technology" overhead.

times interest earned  the Face of Technology in Education: Funding Education-Not Technology With tight budgets and spending restrictions affecting education, there has been increased interest in using a tool that has achieved significant success in the business world—customer relationship management (CRM) for schools. This approach involves taking a customer-concentric view to develop strategic plans. The key, however, is to take advantage of these capabilities without creating additional information technology Read More

Inventory and Lead Times - Understanding Decoupling Points


While inventory is necessary in manufacturing, most companies would like to reduce their inventory, but only if that did not cause problems. Managing inventory according to decoupling theory is the most effective approach to reducing (the wrong kinds of) inventory without damaging service level—without increasing the risk of shortages that disrupt production (components and materials) and hurt customer service (finished goods). Read more.

times interest earned  and Lead Times - Understanding Decoupling Points While inventory is necessary in manufacturing, most companies would like to reduce their inventory, but only if that did not cause problems. Managing inventory according to decoupling theory is the most effective approach to reducing (the wrong kinds of) inventory without damaging service level—without increasing the risk of shortages that disrupt production (components and materials) and hurt customer service (finished goods). Read more. Read More

Managing Risk in Perilous Times: Practical Steps to Accelerate Recovery


As financial institutions look to the future, there’s bound to be a careful reappraisal of the role and responsibilities of risk management. Were the tools available to risk managers fit for purpose? Was the approach to risk management appropriate? Examine lessons that have been learned from the current financial crisis, and get 10 tips to help you address weaknesses in risk identification, assessment, and management.

times interest earned  Risk in Perilous Times: Practical Steps to Accelerate Recovery As financial institutions look to the future, there’s bound to be a careful reappraisal of the role and responsibilities of risk management. Were the tools available to risk managers fit for purpose? Was the approach to risk management appropriate? Examine lessons that have been learned from the current financial crisis, and get 10 tips to help you address weaknesses in risk identification, assessment, and management. Read More

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis


A strong brand can help achieve price premiums, retain customers, and attract top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them.

times interest earned  top talent. But in times of economic instability, many companies trim costs around efforts such as brand building. Downturns, however, can be opportunities to strengthen brands—customer habits change, there is competitive consolidation, and new markets open. A number of brands will succeed in the downturn. Find out how yours can be among them. Read More

Inventory Management: 3 Keys to Freeing Working Capital


In times of economic uncertainty, you need to actively seek out best practices in how to adopt practical working capital optimization to improve financial performance while maintaining customer satisfaction. Learn about the three key performance criteria that define best-in-class organizations, and how they’re making their focus within the supply chain on working capital—primarily by optimizing inventory management.

times interest earned  Freeing Working Capital In times of economic uncertainty, you need to actively seek out best practices in how to adopt practical working capital optimization to improve financial performance while maintaining customer satisfaction. Learn about the three key performance criteria that define best-in-class organizations, and how they’re making their focus within the supply chain on working capital—primarily by optimizing inventory management. Read More

Best Practices for Microsoft SharePoint Server Application Deployments


Discover the best way to optimize Microsoft Office 2007 SharePoint Server applications and reduce network costs. Learn how download times of commonly accessed documents across a wide area network can be reduced from over four minutes to less than one second. In extreme scenarios (with user response times in excess of 10 minutes), find out how you can reduce the workflow wait down to 15 seconds!

times interest earned  costs. Learn how download times of commonly accessed documents across a wide area network can be reduced from over four minutes to less than one second. In extreme scenarios (with user response times in excess of 10 minutes), find out how you can reduce the workflow wait down to 15 seconds! Read More

Application Erosion: Eating Away at Your Hard Earned Value


Application erosion starts the day you turn on any new system, and it continues constantly. To prevent it, you need a plan. If you suffer from it today, you need a plan to regain the value you once had.

times interest earned  application erosion,system value,users,existing system,existing users,enhancements,training program,superusers,knowledge,created value,Olin Thompson Read More

WBS Primer


The earned value management system (EVMS) is a method of tracking cost and schedule performance using work breakdown structure/earned value (WBS/EV) techniques. Formerly called C/SCSC (Cost/Schedule Control Systems Criteria) by the contract industry, an understanding of WBS basics is essential for any US contractor wishing to be selected for new major systems contracts over a certain funding threshold.

times interest earned   Read More

Thank You for Your Interest in Our HCM Buyer's Guide


Human capital management comparison. Talent management comparison. You'll get the results immediately including a detailed report with charts showing how all three solutions stack up.

times interest earned  You for Your Interest in Our HCM Buyer's Guide Thank You for Your Interest Our HCM Buyer's Guide If you found TEC's Human Capital Management (HCM) Buyer's Guide helpful, you'll really appreciate our online comparison tool, TEC Advisor. Use TEC Advisor to compare HCM software—free TEC Advisor allows you to compare three HCM solutions head-to-head online—based on your company's unique needs and characteristics. You can compare up to three solutions from leading HCM vendors like Microsoft, Lawson, Read More

Inventory Management: 3 Keys to Freeing Working Capital


In times of economic uncertainty, you need to actively seek out best practices in how to adopt practical working capital optimization to improve financial performance while maintaining customer satisfaction. Learn about the three key performance criteria that define best-in-class organizations, and how they’re making their focus within the supply chain on working capital—primarily by optimizing inventory management.

times interest earned  Freeing Working Capital In times of economic uncertainty, you need to actively seek out best practices in how to adopt practical working capital optimization to improve financial performance while maintaining customer satisfaction. Learn about the three key performance criteria that define best-in-class organizations, and how they’re making their focus within the supply chain on working capital—primarily by optimizing inventory management. Read More