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Won’t Get Fooled Again: The 5 Worst Buzzwords in the CRM Industry Today
Going through our article archives, I stumbled across Glen Petersen’s excellent article A Lexicon for CRM Success.Petersen takes aim at key buzzwords in the

tne article  Get Fooled Again: The 5 Worst Buzzwords in the CRM Industry Today Going through our article archives , I stumbled across Glen Petersen’s excellent article A Lexicon for CRM Success . Petersen takes aim at key buzzwords in the CRM industry, and I thought it’d be worth summarizing his list of the worst offenders--and his thinking about why they belong in the trash can. An internationally recognized speaker, writer, practitioner, and thought leader in the CRM and e-business industries, Petersen Read More...
Process Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as...
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Documents related to » tne article


ScheduleSoft: What about Workforce Management on the Shop Floor?
My recent article entitled “Workforce Scheduling @ Optimization: The Missing Link on the Shop Floor?” analyzed the importance of manufacturing workforce

tne article  the past, we had partnered with an industry standard that most other solution providers are using for their mobile solution, but we found that it wasn’t well suited for our customers’ dynamic environments. Our current philosophy is to provide a mobile offering that supports the complex scheduling rules and strategies executed in ScheduleSoft and not the other way around. Our  interactive voice response (IVR)  offering leverages the power of a customer’s scheduling algorithm. So we start by Read More...
Ways of Finding Software Vendors: The Pro’s and Con's
So you are looking for software to support the critical functions of your company. Unfortunately, you can't go to your local Software'R'Us. This article

tne article  of Finding Software Vendors: The Pro’s and Con's Introduction The most frequently asked follow-up question to my article, Software Selection: An Approach , was How do I find potential software vendors? Obviously, this is a critical question if the objective is to identify the best software solution to satisfying the business requirements of your company. The good news is that, before the Internet, you could go blind performing a search of the literature. The bad news is that, even with the Internet, Read More...
Integrated EAM for Hotels: An Overview
According to a recent NYT article, the hotel industry saw record revenue last year reaching $138 billion, growing $28 billion from the previous year. In

tne article   Read More...
NetSuite Launches SAP Business ByDesign Sunset Migration Program
After a recent article from the German business magazine Wirtschaftswoche revealed that SAP plans to halt development of Business ByDesign, NetSuite was quick

tne article  Launches SAP Business ByDesign Sunset Migration Program After a recent article from the German business magazine Wirtschaftswoche revealed that SAP plans to halt development of Business ByDesign, NetSuite was quick to announce a program that will allow SAP Business ByDesign customers to migrate to NetSuite for one year free, with free data migration. Information regarding the terms of the program are available on NetSuite’s website . There’s a saying that you don’t want to kick a horse when Read More...
Top Business Objectives When Adopting PLM
This article presents research findings on business objectives to adopt PLM based on software selection projects and surveys conducted by TEC. Drawing and

tne article  product design,change management,product development,new product development,sourcing,engineering product development,lean engineering,product design engineering,product design process,3d product design,engineering processes,integrated product development,absolute product design,new product development process,product development process Read More...
Ask the Experts: Approaches to Data Mining ERP
From one of our readers comes this question:I am a student of IT Management; I have an ERP course and I am supposed to write an article to review new

tne article  the Experts: Approaches to Data Mining ERP From one of our readers comes this question : I am a student of IT Management; I have an ERP course and I am supposed to write an article to review new aspects of ERP systems. I’ve decided to explore the reasons for using data mining techniques in ERP systems—and to look at different modules to which these techniques have been applied. I am going to prepare a framework to determine which ERP vendors use data mining techniques and whether these techniques Read More...
The Web-based Sales Portal-A Catalyst for Business Transformation
A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural

tne article  across the various channel partners (distributors and retailers) is essential for effective and efficient decision making. IT has become an effective enabler in this fast-changing world. Emerging technologies are offering better solutions for seamless communication. CPG companies have traditionally invested in enterprise resource planning (ERP) packages for better internal planning. Also, many companies operate with multiple legacy systems, each addressing the needs of a particular functional area. Read More...
The Path to Healthy Data Governance through Data Security
Companies today are challenged to maintain their data safe and secure from hackers and others with unauthorized access. In his article, TEC business

tne article  Path to Healthy Data Governance through Data Security The appropriate handling of an organization’s data is critically dependent on a number of factors, including data quality, which I covered in one of my earlier posts this year. Another important aspect of data governance regards the managing of data from a security perspective. Now more than ever, securing information is crucial for any organization. This article is devoted to providing insight and outlining the steps that will put you on the path Read More...
Is One Country Good Enough to Handle Your Outsourcing Business?
Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North

tne article  One Country Good Enough to Handle Your Outsourcing Business? Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio” is very prominent in the finance world. “In Read More...
Managing Your Suppliers as a Resource
Suppliers are one of your most valuable resources. Unfortunately, Many companies have supplier relationships that are tacitly adversarial. This article

tne article  adversarial relationship toward a partnership with deep mutual value creation. Innovative supplier management In Japan, supplier management is viewed as an essential management function. Suppliers are viewed as the hidden factory. This perspective is largely missing in all too many companies. In many companies, the cost of materials and components exceeds the internal value-added through manufacturing or assembly. Yet the fundamental nature of staffing and process improvement for internal projects Read More...
The Future of Secure Remote Password (SRP) Part Two: Overcoming Obstacles to Success
This article explores the possibilities for the Secure Remote Password (SRP) in today’s multi-channel world, specifically how it improves upon the inherent

tne article   Read More...
Maximizing Potential Benefits in Reverse Auctions
Reverse auction (RA) has emerged as a strategic tool for consumer packaged goods companies pursuing cost efficiencies in their sourcing programs. This article

tne article  reverse auction,RA,consumer packaged goods,CPG,e-auctions,e-purchasing application,e-sourcing purchases,cost of goods sold,COGS,sourcing,pre-auction quotation,request for quotation,RFQ,transparency,FMCG Read More...
Taking Stock of Infor’s HCM “Inventory Items” - Part 1
What TEC’s recent in-depth article Waking Up to a “New Day” at Infor hinted, my attendance of Inforum 2012 in late April confirmed. Namely, Infor started out as

tne article  Everywhere – A major  partnership with salesforce.com to combine Infor’s enterprise resource planning (ERP) and salesforce.com’ customer relationship management (CRM) solutions on the Force.com cloud platform Infor CloudSuite – The offering to  allay hardware concerns, while providing full-function applications via a major partnership with Amazon Web Services (AWS) Focusing on the swift-growing Brazil market – especially via offering Infor10 Expense Management (Infor XM), Infor10 ERP Business Read More...
Choosing the Right Electronic Medical Record System for Your Health Care Organization
Health care organizations have special needs to consider when deciding what type of electronic medical record (EMR) system to implement. This article examines

tne article  health care,health care organization,health care facility,electronic medical record,EMR,EMR systems,on-demand EMR solution,on-premise EMR application,Web-based application,third-party vendor,patient data,software functionality options,external server,buy-back clause Read More...

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