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Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on
are the most mature tool markets. It is important to think through what tools your governance organization needs to effectively and efficiently manage your relationships. Conclusion OM/G is the people, processes, supporting tools, and thirdparty support services that collectively enable an organization to achieve the intent of the outsourcing deal. The intent of the deal represents the ultimate goals of the original outsourcing effort as defined by key stakeholders in the buyer organization.
Outsourcing--Applications Software RFI/RFP Template
Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Softwar...
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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Criteria for Selecting a Software Estimation Tool
A plethora of software estimation tools are available, each claimed to be better than the others, thereby confusing prospective buyers. An effective tool ought
Selecting a Software Estimation Tool Software development outsourcing has now become commonplace. So, it has become necessary for the outsourcer and the provider to reach an agreement about the size, development effort, cost, and development schedule of the software product being outsourced. This has caused software estimation to move from hunch-based estimation to the use of mature, research-backed estimation techniques. The process of estimation has also moved from manual estimation using spreadsheets
Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short
management with a powerful tool in its arsenal to control cost and enhance product and service delivery. Most analyses are quite thorough in outlining the benefits yet too many outsourcing initiatives have fallen short of expectations. It is interesting to muse about why we call something Outsourcing verses Outside Contracting. In common usage Outsourcing seems to refer to the 3rd party handling of functions that were traditionally internal to the corporation while we hire Outside Contractors to perform
Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the
seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help organizations do business better.
Transforming Your Organization? Start with Accounting
Before the lean enterprise paradigm swept across the manufacturing industry, I doubt many business people would have considered accounting as a serious tool for
accounting as a serious tool for changing the mindset of decisions makers and how businesses operate. It turns out, however, that there’s more than one way to do accounting, and the accounting approach an organization uses can have a significant impact on a business’s direction. Let’s take a look at three specific areas of accounting and how traditional practices lead to inefficiencies and delayed decision making. Although the conventional approach may appear to be rock solid, it can be revised to
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the
best users of the tools they design and build. For example, you won't fi nd employees of Louisville Slugger on the roster of any Major League Baseball team. Can you imagine their slogan? – “Let us do the hitting for you – we designed the bats!” In managing a customer's IT environment, knowledge of the software application or design is only a single, albeit important element in providing high service levels. Perhaps more critical is knowledge of, and experience with the IT management processes -
Collaborative Teamwork in Outsourcing Scenarios
By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and
Teamwork in Outsourcing Scenarios By nature, outsourcing is highly imitative, with organizations attempting to duplicate the imperfectly observed successes of others. Indeed, the myths and simplistic beliefs revolving around outsourcing—along with the usual technological, organizational, and cultural barriers—seriously impediment the effectiveness of collaborative models. The key to successful collaborative teamwork in offshore outsourcing lies in understanding and leveraging project
The Many Flavors of Application Software Outsourcing
Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software
Many Flavors of Application Software Outsourcing Defining the Problem In the 1990s many companies rushed to upgrade or replace their legacy software prior to January 1, 2000—affectionately known forevermore as Y2K. There was fear and concern that many legacy software applications would be unable to handle the requirements of a change in the first two digits of a four-digit year in date fields. A large number of companies chose to purchase and implement new software packages that handled most of
Is One Country Good Enough to Handle Your Outsourcing Business?
Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North
One Country Good Enough to Handle Your Outsourcing Business? Recently, I touched on the idea of building a vendor portfolio to help manage risks associated with software outsourcing practices in the article Should North Americans Send More Software Development Work to China? I’d like to use this blog post to give some complementary readings for those who read the article and felt the vendor portfolio idea interesting. The concept of “portfolio” is very prominent in the finance world. “In
Nova Outsourcing Services
Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it
Outsourcing Services Nova offers services in C#, VB.NET, .Net 3.0, DotNetNuke (DNN), ASP.Net, Windows Forms, Web Services, SQL Server, etc. As a provider of .Net technology, it provides service packages for information security, enterprise infrastructure, and management processes.
Case Study: Wilson Tool International
Wilson Tool recognized the need to develop its online presence. The company’s customers increasingly expected to be able to access information about products
Study: Wilson Tool International Wilson Tool recognized the need to develop its online presence. The company’s customers increasingly expected to be able to access information about products, execute order transactions, and view order status at any time—even after business hours—to support its own operations. Learn how the company’s new customer relationship management (CRM) solution helped Wilson ensure its customers’ success.
Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and budget restraints. Mid-market
Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors Introduction Software development and implementation outsourcing, and business process outsourcing has been big buzzwords for the past five years, and everyone seems to want to get on the outsourcing bandwagon . Some large vendors have even gone ahead to set up their own development centers in outsourcing countries such as India and Russia. But what about mid-sized vendors that currently develop their enterprise-level
Selecting an Outsourcing Provider-Art or Science?
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a
an Outsourcing Provider-Art or Science? Introduction Many companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company's senior management and the outsource provider's sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to
Outsourcing Corporate Tax Services
In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies
Corporate Tax Services In this position paper, you’ll learn the case for corporate tax services outsourcing, the varying outsourcing options, and the key reasons why most companies should rely on proven specialists to address their tax compliance and payment needs.
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