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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 top business user software needs


Business Intelligence: Driving Better Business Performance for Companies with Changing Needs
When it comes to acquiring business intelligence, small to medium-sized companies are often at a disadvantage. Compared to larger companies, they may lack the

top business user software needs  surpassed security as the top technology priority in 2006. Business intelligence is becoming a strategic tool to help people lead, measure, optimize, discover, and innovate in order to change the landscape of their organization.1 The challenge lies in being able to access the right information at the right time and transform it into insight, knowledge and smart decisions. And this is how business intelligence software can help. In terms of business intelligence offerings - business intelligence can be

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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