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Documents related to » touchtone


The Importance of Server Robustness in CRM
In today's software frenzy and with the increasing demand for applications that provide maximum return on investment, many companies have failed to focus on subjects like reliability, downtime, and scalability. Since 1991, Touchtone Corporation has devoted its efforts to developing and maintaining a client/server customer relationship management (CRM) application and has equipped more than 750 IBM AS/400 and iSeries customers with its native OS/400 CRM solution.

TOUCHTONE: customer relation management, customer relations management, customer relationship, customer relationship management, customer relationship management activities, customer relationship management application, customer relationship management applications, customer relationship management article, customer relationship management association, customer relationship management at, customer relationship management benefits, customer relationship management best practices, customer relationship management companies, customer relationship management consultant, customer relationship management .
6/15/2004

Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions. Get Free Templates Related To Voice Self-Service and Customer Interactions. Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

TOUCHTONE:
3/10/2006 11:10:00 AM

Integrated Workforce Management (WFM) Platforms: Fact or Fiction? – Part 1 » The TEC Blog


TOUCHTONE: absence management, data collection, hr, human resources, kronos, kronos workforce central, labor management, payroll, redprairie, retail, t&a, talent management, time and attendance, time clock software, timesheet, wfm, workforce management, workforce productivity, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-07-2010

Integrated Workforce Management (WFM) Platforms: Fact or Fiction? – Part 1 » The TEC Blog


TOUCHTONE: absence management, data collection, hr, human resources, kronos, kronos workforce central, labor management, payroll, redprairie, retail, t&a, talent management, time and attendance, time clock software, timesheet, wfm, workforce management, workforce productivity, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-07-2010

Enterprise Phone Systems Buyer’s Guide
Refer to enterprise phone system buyer's guide.The latest telephony system technologyfor your business.Read free white papers. Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

TOUCHTONE: Focus Research, voip, sip, voip phone, acd, ivr, voip software, free voip, sip phone, voip phones, business voip, ip telephony, sip voip, voip call, voip calls, voip gateway, business phone systems, voip telephone, business phone system, unified messaging, voip system, sip call, voip pbx, sip trunk, voip phone system, voip ata, voip number, voip solution, voip systems, sip gateway, sip protocol, sip softphone, voip communications, voip telephony, voip vpn, hosted voip, sip phones, sip trunking, voip solutions, acd systems.
4/9/2010 12:04:00 PM


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