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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 trading navision company customer


Navision Enhances Its e-Vision And Looks To Expand Vertically
By posting a profitable year while delivering different flavors of products to satisfy many fastidious tastes and by offering an attractive value proposition to

trading navision company customer  the electronic exchange of trading documents, including sales and purchase orders, with other enterprise systems. Navision touts that by using Commerce Gateway, Navision Axapta customers have the flexibility to meet the demands of partners regardless of the industry they are in, the program they use, or the standards they require. It uses Microsoft BizTalk technology, which is based on the industry standard extensible markup language (XML). This means that vital business information, such as stock availab

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Integrated Innovation in Microsoft Dynamics NAV


As one of the very early adopters of Microsoft products and technologies, Microsoft Dynamics NAV continues to use Microsoft products and technologies to help customers increase productivity, collaboration, and business insight. Instead of wasting valuable resources on integration, partners can focus on adding more customers and developing solutions that help small and medium businesses around the world achieve business success.

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SAP Keeps Traction On Some Tires Of Its Omni-Wheel-Drive Part 2: Challenges and User Recommendations


SAP’s viability and its business applications market’s leadership remains unscathed, as the company remains rock-solid and will be the leader for a long time to come. While SAP has espoused one of the most compelling and promising collaborative-Commerce vision to-date, the ideal enablers of collaboration – it still has to prove to the market it can integrate and deliver, and satisfy the small and medium-size customer with quick implementations and nimble responses to problems.

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Microsoft Great Plains Procures eProcure At Last


In a somewhat belated and long deliberated move, Microsoft Great Plains has struck an OEM partnership deal with Clarus to provide eProcure, an end-to-end e-procurement solution.

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Symix Systems Front-Steps Into Greener e-Commerce Pastures


Like many of its peers, Symix Systems, one of the leading mid-market enterprise applications vendors, has been making a big push into the e-commerce market. A new Symix subsidiary called Frontstep, which was formed in January 2000, has been actively rounding out its e-business product and strategic consulting service offerings through acquisitions, internal development and partner relationships. These products and services are still sold under the Symix brand name, however, at the expense of Symix reporting losses for the last two quarters.

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Customer Analytics in the Age of Social Media


This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes.

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The New Frontier for Personalized Customer Experience—IBM Predictive Customer Intelligence


This paper introduces the IBM Predictive Customer Intelligence solution, which gathers relevant customer information from internal and external sources and uses advanced analytics and scoring to recommend the right offer or action before or during an interaction.

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Sybase an SAP Company


Founded in 1984 and acquired by SAP in 2010, Sybase manages, analyzes, and develops database and other enterprise technology. Its specialties include data management and warehousing, analytics, mobile messaging, and enterprise mobility.

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User-Focused Design Principles Shape the Customer Experience


Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

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Mastering the Customer Experience


Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand.

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