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Integrated EAM for Hotels: An Overview
According to a recent NYT article, the hotel industry saw record revenue last year reaching $138 billion, growing $28 billion from the previous year. In

travel agents  hotel reservation desk and travel agents when booking their vacations, instead many use online sites like expedia.com , Travelocity , and priceline.com that offer package deals with airlines, car rental agencies, theatres, and restaurants. Give all of this, hoteliers, especially large international chains, are facing complex and time consuming asset management issues. According to an industry survey by the Hospitality Sales and Marketing Association International ( HSMAI ), revenue management (RM) Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » travel agents


E-Business Sell Side Success at H.B. Fuller
Chemical company H.B. Fuller has leveraged the Internet to increase their ability to sell.

travel agents  lower costs related to travel. Some or most of the communications and order entry associated with these accounts would happen online-providing service to those customers service comparable to that provided larger accounts, or better. Solution    H.B. Fuller moved into selling on the web in a series of steps, and worked with Stratyc (www.stratyc.com ), a software and consulting company focused on Web-enabling companies in the process manufacturing sector. The first iteration of the solution came in Fall Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

travel agents  services, high tech, retail, travel, and healthcare industries. With the Healthcare Affordable Act, we are anticipating a higher demand for customer communication channels technology in this industry segment. TEC: Which products, regions, and industry segments have been most active as of late? What do you foresee in the next 12–18 months, more of the same, or not? DL: Moxie is a market leader in providing customer communication channel solutions, especially knowledge base, e-mail, chat, co-browse, and Read More...
Checklist: Adding Up the Return on IP Telephony Investments
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI).

travel agents  Since phone traffic can travel via the IP data network to one (or, for the sake of redundancy, several) sites, a handful of servers will do the trick. That also cuts the need for system administrators in each site. Similarly, less hardware also means fewer maintenance contracts. 4. Cut desk phone costs with soft or SIP phones. The phones a company buys - or doesn't buy - can also produce equipment savings. To start with, an IP system makes it possible to replace desk phones with software. If you want to Read More...
Finding Time for Yourself, Your Family, and Your PDA
Analyst Analogy   In the 1996 movie Jerry Maguire, Tom Cruise's character—a workaholic sports agent—decides that he’s had enough of trying to sign as many

travel agents  to constantly recharge; must travel with recharging cord or cradle Compact, portable, and lightweight; requires little space when in use Its size and portability makes it easy to lose (which can put your data at risk of getting into the wrong hands) It is a computer with a powerful processor and quite a bit of memory (often 8-128 Mb) Limited video playback capability; no Flash support Allows you to run various kinds of software applications that are available for download Touch screen can cause you to acc Read More...
Microsoft Hopes to Win Over Consumer Privacy Advocates
Microsoft aims to assist users understand privacy issues by embedding privacy agents into its web browser

travel agents  Hopes to Win Over Consumer Privacy Advocates Event Summary By announcing a beta version of several privacy and cookie management features, Microsoft responded to recent news stories against online advertisers and other parties who obtain aggregate data through clickstream technologies. In Microsoft's new browser privacy model, before reporting through any cookie, Microsoft's browser will tell the user what type of cookie. It also can be customized to request further permission before proceeding Read More...
Credit (or Blame) KANA Express for Your Next Flower Delivery
It should be every company’s job to make it easy for customers to act on their needs and desires wherever they wish to engage with the company—in a retail store

travel agents  (or Blame) KANA Express for Your Next Flower Delivery It should be every company’s job to make it easy for customers to act on their needs and desires wherever they wish to engage with the company—in a retail store, online, on their mobile device, or within their social networks. The challenge for every customer care organization is to provide reliable and memorable experiences across every service channel—consistency is critical in delivering great customer experience in the omnichannel world. Read More...
AMERICAN EXPRESS Selects TRADEX To Build New Business to Business Commerce Network
TRADEX product will simplify the adoption of Internet procurement solutions for American Express corporate customers and their supplier.

travel agents  hosting an online corporate travel booking solution, American Express is working with ten electronic purchasing systems vendors to provide full interoperability with the Corporate Purchasing Card to streamline payment, reconciliation and reporting processes. Additionally, American Express has begun testing American Express @ Work, a business-to-business portal that integrates web-based applications and content with full-service support to help companies and their employees streamline activities across Read More...
NextGen Health Care: How Technology Can Help Make Consumer-directed Health Care a Reality
Software technologies can provide a single point of entry for prospects and health plan providers to educate new or renewing prospects on the full value of each

travel agents  Health Care: How Technology Can Help Make Consumer-directed Health Care a Reality NextGen Health Care: How Technology can Help Make Consumer-directed Health Care a Reality If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Through an innovative approach and revolutionary technology, Online Insight has established a solid reputation in the marketplace with several well-known industry leaders in healthcare , life insurance, financial Read More...
Finding Opportunity in Rising Fuel Costs: Strategies for Industrial Equipment Companies
The rising price of fuel has set in motion a series of more profound changes for both consumers and industry. But those companies that take comfort from the

travel agents  Suppliers Minimizing Freight and Travel Costs Changing Production Models Finding Opportunity in Market Changes Acting Now Can Spell Success   Introduction Finding a silver lining in the clouds of a destructive storm is not always easy. Rapidly rising fuel costs have been a devastating force for many manufacturers of industrial equipment. The immediate impact has been an increase in the cost of transportation and freight as well as some raw materials. Some machinery manufacturers may also suffer from Read More...
Do You Want to Profile Performance or Predict It?
This commentary describes the profiling approach to pre‐employment assessment, compares it to the predictive approach to assessment, and discusses some of the

travel agents  performance profiling,pre-employment assessment,employment profiling,predicting employee perfomance,SHL Read More...
Turn Your Call Center into a Strategic Asset
Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped

travel agents  Your Call Center into a Strategic Asset Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call center and reduce costs without losing customers. Read More...

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