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Gates Previews Pen-Based Computer
Microsoft chairman Bill Gates used Comdex to present his next hardware solution, a pen-computing tablet-sized PC code named, amazingly enough, the Tablet PC.

trends in computer help desks  Gates Previews Pen-Based Computer Gates Previews Pen-Based Computer R. Krause - November 15, 2000 Read Comments R. Krause - November 15, 2000 Event Summary November 13, 2000 Microsoft chairman Bill Gates used his keynote speech at Comdex to unveil a proof of concept system Microsoft calls its Tablet PC . The Tablet is a little over two pounds, and expected to be around the size of a legal pad. Gates apparently believes pad/tablet PCs and pen-based computing are the next big thing(s) in the PC Read More...

Geac Computer Corporation: Mastering Growth by Acquisitions
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International in 1999 has nearly doubled the company's size.

trends in computer help desks  Geac Computer Corporation: Mastering Growth by Acquisitions Geac Computer Corporation: Mastering Growth by Acquisitions P.J. Jakovljevic - March 1, 2000 Read Comments Vendor Genesis Geac Computer Corporation Limited manufactures, services, and rents systems, hardware, and enterprise applications to large and small organizations worldwide. Geac is the largest Canadian and one of the largest and most successful international software companies. Its solutions are specifically designed for the critical needs Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » trends in computer help desks


Computer Associates Goes E-Business in a Big Way
Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. CA has previously failed to make inroads in the consulting arena, and they feel e-business is the way to fix the problem.

trends in computer help desks  Computer Associates Goes E-Business in a Big Way Computer Associates Goes E-Business in a Big Way M. Reed - April 27, 2000 Read Comments M. Reed - April 27th, 2000 Event Summary Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. In addition to product integration with the Jasmine ii product, the acquisition of Sterling Software, and the reorganization of their service and sales staffs, they are focusing on Read More...
What’s Up with Computer Associates?
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point.

trends in computer help desks  able to 1) see trends coming sooner, 2) design and execute marketing and development plans more quickly based on those trends, and 3) most importantly, get the product(s) to market before their competitors. User Recommendations Customers should consider Computer Associates products, especially in the mainframe arena, on a list of potential candidates. Indeed, given the breadth and depth of their product offerings, CA will be difficult, if not impossible, to ignore. Careful negotiations should take place Read More...
Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends
Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several best-of-breed specialists.

trends in computer help desks  changes in the sales trends data—helping management to identify which items are gaining or losing popularity, whereas staff can consequently focus more on monitoring what has been ordered versus what is actually required. Read More...
BPM in Retail
Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to a process excellence and governance approach specific to retail, for radical cost reduction and organizational agility and visibility. You’ll also find a case study about business performance management (BPM) in the food and beverage industry.

trends in computer help desks  BPM in Retail BPM in Retail Source: Wipro Technologies Document Type: White Paper Description: Relevant to the current economic recession, find out about key challenges faced by the retail industry, such as multichannel integration. Get an introduction to a process excellence and governance approach specific to retail, for radical cost reduction and organizational agility and visibility. You’ll also find a case study about business performance management (BPM) in the food and beverage industry. BPM in Read More...
10 Things HR Can Do to Help Align an Organization’s Goals
In this white paper, you’ll learn the ten most important things to consider before you embark on organizational alignment project, how to position HR in the process and what role HR professionals should play and best practices for avoiding common pitfalls, such as planning a multi-tiered rollout to help goals work their way down an organization.

trends in computer help desks  10 Things HR Can Do to Help Align an Organization’s Goals 10 Things HR Can Do to Help Align an Organization’s Goals Source: SumTotal Systems Document Type: White Paper Description: In this white paper, you’ll learn the ten most important things to consider before you embark on organizational alignment project, how to position HR in the process and what role HR professionals should play and best practices for avoiding common pitfalls, such as planning a multi-tiered rollout to help goals work their Read More...
Manugistics To Help Amazon.com In Global Expansion
In partnering with Manugistics, Amazon acknowledges the impact that uncontrolled transportation costs have on its business. Its move should embolden smaller Internet retailers to seek help in cutting costs and capturing elusive profits.

trends in computer help desks  Manugistics To Help Amazon.com In Global Expansion Manugistics To Help Amazon.com In Global Expansion Steve McVey - June 15, 2000 Read Comments S. McVey - June 15, 2000 Event Summary Internet retail giant, Amazon.com announced it would enlist the help of Manugistics Group to support its global expansion and operational improvement initiatives. Manugistics will provide its NetWORKS Strategy and Transport solutions to give Amazon better visibility to its growing global fulfillment network and facilitate the Read More...
Computer Numerical Control (CNC) Managed Services: How an On-demand Model Can Maximize your CNC Inv
Computerized numerical control (CNC) is crucial to the successful operation of an enterprise resource planning (ERP) application, but the road to success is sometimes rocky. To surmount the challenges of meeting your CNC needs, learn how an on-demand (or CNC managed services) model can improve your return on investment, and streamline and standardize your business processes.

trends in computer help desks   Read More...
How Retail Partners and Mobility Can Help Deliver Value to Bank Customers
Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

trends in computer help desks  levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers. How Retail Partners and Mobility Can Help Deliver Value to Bank Customers style= border-width:0px; />   comments powered by Disqus Related Topics:   Customer Read More...
Three Steps to Increasing Profit in the Economic Downturn with Help from a Warehouse Management Sys
This may be a challenging economic period, but smart companies will use it as an opportunity to examine operational efficiency and best practices to reap benefits once the market improves. Your warehouse management system (WMS), a vital component of the supply chain execution suite, should be a key contributor in the search for cost-saving efficiencies—as well as the integration of your global supply chains. Learn more.

trends in computer help desks  Three Steps to Increasing Profit in the Economic Downturn with Help from a Warehouse Management System Three Steps to Increasing Profit in the Economic Downturn with Help from a Warehouse Management System Source: HighJump Software Document Type: White Paper Description: This may be a challenging economic period, but smart companies will use it as an opportunity to examine operational efficiency and best practices to reap benefits once the market improves. Your warehouse management system (WMS), a vital Read More...

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