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Software Functionality Revealed in Detail
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 trouble ticket express


Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)
According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment.

trouble ticket express  designed as a straight trouble ticket management tool. The low-end offering has many of the features of the Enterprise version, but not the ability to track products and customers. Pricing Transparency and Some Freebees Are (Always) Good Logically, the above product versions are priced in a tiered manner, starting with US$25 per user per month for the Enterprise version, US$15 per user per month for TeamSupport Professional, and US$10 per user per month for TeamSupport Basic. In addition, all of the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » trouble ticket express

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

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Linking Planning and Execution Systems for Retailers’ Nirvana--Improved Visibility and Fulfillment


Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

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PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part One: Recent Annoucements


Amid an intensifying hullabaloo in the mid-market, with all tier one players delivering solutions tailored for small-to-medium enterprises (SMEs) and incumbent tier one and tier three vendors defending their turf, PeopleSoft seems to have thrown another strike by utilizing its acquisition of former J.D. Edwards.

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PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part Four: Challenges and User Recommendations


PeopleSoft needs to more efficiently mine its client base by doing a better job of selling the broadened offering, by getting its affiliate channel both excited about the product portfolio and by upgrading the channel's ability to sell.

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Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express


Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary report.

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It’s About Time “Legal” Got Involved


On May 16th, a press release surfaced describing a new ASP (Application Service Provider) serving the legal industry. Trouble is, the new company’s website lacks fundamental information… Like who they are.

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Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider


For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce capabilities to improve customer service and expedite orders, it knew that integrating a robust e-business application into its existing enterprise resource planning (ERP) software was the key to a successful launch. Find out why it took only five months to implement.

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The “Gentler” Giant’s Value Proposition to Overcome the “Little Guys’” Perception


Since its launch less than a year ago, Oracle’s VAD Remarketer Program has been quite successful in recruiting new value-added distributors worldwide. But the real challenges that remain for this software giant have more to do with its image within the market than with its products.

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So You Think You Don’t Owe Sales Tax


Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you can do to make compliance easier.

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The Move to PCI Express in Next-generation Systems


The next-generation input/output interconnect standard for the PC industry arises from PCI Express and PICMG 1.3 specifications. However, as platforms change to incorporate these standards, they’re virtually eliminating space for high-end telephony boards. When building telephony solutions, vendors must be aware of the changes in these specifications so that they can better use current and future systems for communications applications.

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