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Software Functionality Revealed in Detail
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 trouble ticket express


Supporting Teamwork by Abridging Departmental Silos (and All That in a Cloud)
According to the adage “When one door closes, another one opens,” there are opportunities and unfulfilled customer needs even in this dour economic environment.

trouble ticket express  designed as a straight trouble ticket management tool. The low-end offering has many of the features of the Enterprise version, but not the ability to track products and customers. Pricing Transparency and Some Freebees Are (Always) Good Logically, the above product versions are priced in a tiered manner, starting with US$25 per user per month for the Enterprise version, US$15 per user per month for TeamSupport Professional, and US$10 per user per month for TeamSupport Basic. In addition, all of the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » trouble ticket express

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

trouble ticket express  a personal organizer). The trouble was that I knew nothing about them, and shopping around the web merely overloaded me with data. The net time in collecting data and building the KB was about three days, and the best fit became immediately apparent, though it upped the ticket I was willing to pay. The rest, as indicated above, is history. On a general level, the process I invoked from literally zero knowledge to a decision went through a number of steps - most of which can be accomplished in WebTESS, Read More

Linking Planning and Execution Systems for Retailers’ Nirvana--Improved Visibility and Fulfillment


Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

trouble ticket express  advanced planning and scheduling,APS,enterprise resource planning,ERP,supply chain management,SCM,supply chain execution,warehouse management,product lifecycle management,PLM,distribution order management,supply chain order inventory Read More

PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part One: Recent Annoucements


Amid an intensifying hullabaloo in the mid-market, with all tier one players delivering solutions tailored for small-to-medium enterprises (SMEs) and incumbent tier one and tier three vendors defending their turf, PeopleSoft seems to have thrown another strike by utilizing its acquisition of former J.D. Edwards.

trouble ticket express  small businesses,small medium enterprises,sme,sme business,sme development,sme sector,Enterprise resource planning,enterprise resource planning software,enterprise resource planning implementation,define erp,enterprise resource planning erp,erp,erp advantages,erp application,erp applications Read More

PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part Four: Challenges and User Recommendations


PeopleSoft needs to more efficiently mine its client base by doing a better job of selling the broadened offering, by getting its affiliate channel both excited about the product portfolio and by upgrading the channel's ability to sell.

trouble ticket express  bold promises of speedy, trouble-free implementations and recommend that users dig deeper and conduct detailed interviews with PeopleSoft and ask for sample timelines and references from past clients who have achieved quick ROI. Conversely, question other vendors in the contest to match some elements of PeopleSoft's value proposition (e.g., a complete solution in the box, ready to run without dedicated IT staff). The watered down or dumbed-down solution does not appear to be the case with the World Read More

Mercury Medical: A Health Care Manufacturer Improves Reporting and Analysis with IBM Cognos Express


Read how Mercury’s users can now create the most critical reports that they were previously relying on a legacy reporting platform to produce. These include sales commissions, weekly sales, a rolling 12-month sales report, and an inventory summary report.

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It’s About Time “Legal” Got Involved


On May 16th, a press release surfaced describing a new ASP (Application Service Provider) serving the legal industry. Trouble is, the new company’s website lacks fundamental information… Like who they are.

trouble ticket express  aspora,ASP solution,application services providers,asp for law firms,high-end applications,service provider application,asp net solutions,asp web solutions,asp software solutions,asp ecommerce solutions,firms corporate,aspora software package,high-end software Read More

Case Study: VAI Implements E-commerce Solution for Hearing Aid Provider


For hearing aid manufacturers, it’s vital to be able to design a quality product and deliver it quickly. When Widex decided to enhance its e-commerce capabilities to improve customer service and expedite orders, it knew that integrating a robust e-business application into its existing enterprise resource planning (ERP) software was the key to a successful launch. Find out why it took only five months to implement.

trouble ticket express  electronic commerce,e-commerce solution,hosted e-commerce solution,enterprise e-commerce,e-commerce websites,complete e-commerce solutions,enterprise e-commerce framework,e-commerce software,affordable e-commerce,e-commerce website solutions,e-commerce engines,e-commerce solutions benefits,e-commerce options,e-commerce software products Read More

The “Gentler” Giant’s Value Proposition to Overcome the “Little Guys’” Perception


Since its launch less than a year ago, Oracle’s VAD Remarketer Program has been quite successful in recruiting new value-added distributors worldwide. But the real challenges that remain for this software giant have more to do with its image within the market than with its products.

trouble ticket express  Oracle,Oracle VAD Remarketer Program,small to medium business,SMB,value-added distributor,VAD,business intelligence,BI,online analytical processing cubes,OLAP cubes,online transaction processing,OLTP,independent software vendors,ISV Read More

So You Think You Don’t Owe Sales Tax


Manufacturers, wholesalers, distributors, resellers, governments, and charitable organizations are some of the business types that do not expect to pay sales tax. The burden of proof is on the seller, however, should the state express concern about exempt sales. The smartest strategy is to be aware of where you might have tax compliance obligations and how it impacts your business. This white paper explains the four most common tax compliance obligations and what you can do to make compliance easier.

trouble ticket express  tax compliance, tax automation, Avalara, sales tax, use tax, tax automation solution, audit, tax, tax exemption Read More

The Move to PCI Express in Next-generation Systems


The next-generation input/output interconnect standard for the PC industry arises from PCI Express and PICMG 1.3 specifications. However, as platforms change to incorporate these standards, they’re virtually eliminating space for high-end telephony boards. When building telephony solutions, vendors must be aware of the changes in these specifications so that they can better use current and future systems for communications applications.

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Common Sense


Common Sense is a multi-industry enterprise resource planning (ERP) solution for small and mid-market companies. Common Sense offers end-to-end integration of enterprise business processes and IBM middleware. Solutions are available for manufacturing, distribution, transportation, and project services. Common Sense is built on IBM Express Advantage Offerings and Ready for IBM Power Systems software.  

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Two Stalwart Vendors Discuss Mid-market Issues


In continuing our first-time ever questions-and-answers series for software applications vendors, Infor and IFS, two upper mid-market, stalwart vendors, express their views on market trends, platform approaches, and mid-market issues.

trouble ticket express  Infor,IFS,enterpirse resource planning,ERP,service-oriented architecture,SOA,Microsoft Duet,user interface strategy,independaent software vendors,ISV,value-added reseller,VAR,hybrid sales models,tier one functionality,industry-specific solution Read More

SugarCRM Solutions


Sugar Sales Professional delivers core sales force automation functionality that has become standard over the past fifteen years. From managing new leads to closing opportunities, tracking customer information to finding deal trends in industries or lead sources, Sugar Sales Professional helps sales representatives get their jobs done. SugarCRM offers service plans for companies that are operating with Sugar Open Source. The phone and e-mail service is provided by the SugarCRM staff, and is managed by a trouble ticketing system. The company's service plans for Sugar Professional go beyond the standard hours included in the Sugar Professional subscription. In addition, SugarCRM provides service plans for Sugar Professional developers for advanced programming and customization help.  

trouble ticket express  is managed by a trouble ticketing system. The company's service plans for Sugar Professional go beyond the standard hours included in the Sugar Professional subscription. In addition, SugarCRM provides service plans for Sugar Professional developers for advanced programming and customization help. Read More

Epicor's Vision and Strategy for Cloud ERP


I recently had the opportunity, during Epicor’s global customer conference, to talk with Chad Meyer, director of product marketing, and he shared with me some of the highlights of Epicor’s vision and strategy for cloud enterprise resource planning (ERP). Epicor has since 2010 offered a scaled-back Epicor Express Edition of the Epicor 9 (Epicor ERP) solution. The express edition is

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