A recent ruling by a judge in the 268th Judicial District Court in Texas has upheld a jury verdict that awarded NEON Systems $39 million in damages against New Era of Networks, which, the jury found, had a nasty habit of abbreviating 'New Era of Networks' as, guess what, Neon. If upheld on appeal, this ruling will cause the new e-business division of Sybase a lot of administrative grief and expense (not to mention the money from the jury award).
of time, money, and trouble is going to have to be expended by Sybase to track down user documentation and manuals and replace them with (probably as yet unprinted) stock which does not bear the NEON name. The people responsible for the in the trenches effort of this retrieval will likely be the Sybase/ New Era of Networks field force, as they are the only people who might know where this documentation may actually live at customer sites. If they try to solve the problem with a form letter stating,