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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 trouble tracker


Netpliance’s 4X Price Hike - Will It Spell Boom or Doom?
Netpliance, Inc., whose i-opener could be considered the first Internet appliance, recently added functionality, but also decided to raise its hardware

trouble tracker  charges, probably spells big trouble for Netpliance. We expect that Netpliance will last until early next year. By that time, the Gateway/AOL appliance will be out, the first MSN Web Companions should be out, and other large manufacturers should be scoring with their appliances. We do not believe the i-opener provides sufficient functionality to compete adequately against any reasonably featured, AOL-focused appliance. User Recommendations As we have stated before, the i-Opener series is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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CRM Testing Throughout Implementation


In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, operational acceptance, and contractual acceptance. While it is not the only step involved when implementing a CRM system, testing is a fundamental way of finding information and will help you judge a system’s returns and pitfalls.

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Alice (or Allen) in MobileLand


Cell phones, smartphones, and similar mobile devices are beginning to play an active role in customer relationship management; many of these handheld devices are capable of handling field service and sales, and can make business intelligence available to users.

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Interview with Karl Fogel of Subversion and CollabNet


Karl Fogel is a founding developer of the Subversion project and is employed by CollabNet. In the following interview, Karl covers key social aspects of coordinating developers as well as the difficulties and advantages of managing an open source, distributed development project.

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A Guide to Software Test Tools


Testing a system well is harder than building it. In the face of new risks introduced by the ever-increasing complexity of software and hardware, test tools may be your only practical way to be confident that you've got just what you paid for. From gathering the initial requirements to supporting the system after it has been deployed, test tools are available to support all phases of a project. This article looks at the ways that test tools can be used to design, code, and (of course) test a system.

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Acquisition Places Descartes Before E-Transport


Descartes Systems Group announced a definitive agreement to purchase E-Transport, Inc., a logistics exchange solution provider based in Pittsburgh, PA.

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New Era of Networks Gets Blinded By the NEON


A recent ruling by a judge in the 268th Judicial District Court in Texas has upheld a jury verdict that awarded NEON Systems $39 million in damages against New Era of Networks, which, the jury found, had a nasty habit of abbreviating 'New Era of Networks' as, guess what, Neon. If upheld on appeal, this ruling will cause the new e-business division of Sybase a lot of administrative grief and expense (not to mention the money from the jury award).

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Linking Planning and Execution Systems for Retailers’ Nirvana--Improved Visibility and Fulfillment


Linking an APS to an ERP system, although simple in principle and worth the trouble, is nonetheless a major integration project.

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Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities


The consequences of fleeting customer attention—as companies with complex sales cycles know only too well—include lengthening sales cycles, stalled opportunities, and quarters that bring unpleasant surprises. The easy answer is to spend more time with your customers. But a better answer is having more comprehensive visibility into the sales pipeline and a complete understanding of the end-to-end sales process. Learn more.

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Compaq Reorganizes Again


“When in trouble, when in doubt: Run in circles! Scream and shout”. And reorganize.

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Software Selection, Mafia-style


The Guardian's excellent article How to Do Business Like the Mafia lists 7 rules for running a successful business—legitimate or otherwise. And where there are business rules, of course, there’s enterprise software. Which led me to wonder just how the Mafia would go about the enterprise software selection process. Happily, we have Cosa Nostra's “10 Commandments” to help us

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