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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 truck dashboards


Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2
In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent

truck dashboards  history, service technician schedules, truck or technician geolocation, product entitlements, licensing agreements, technician skill sets, truck or warehouse inventory, and internal product knowledge. Unlike other field service solutions that only manage highly structured and transactional data, ServiceMax solves another big data problem by combining into a single application both structured and unstructured data, such as social feeds, Microsoft Office documents, PDF files, and more. In the future,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Performance Management

Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational performance. This knowledge base covers scorecards, dashboards, business activity monitoring, and more.  

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What to Expect from Your WMS


Today, companies are facing tougher competition and increasing service level requirements, all while balancing growth with shorter phase-in/phase-out cycles for new products. To succeed, they must harness information technology to support change, secure data and process quality, and improve productivity. Discover how a warehouse management system (WMS) can help you achieve those goals, and learn what to look for in a WMS.

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PTC Live Global 2013: All About Design for “Servitization” —Part One


This was my third time attending the PTC Live Global (formerly PlanetPTC Live) conference, and by now I can say with some conviction that, compared to its large product lifecycle management (PLM) and computer aided design (CAD) software peers, PTC provides the most inspiring keynote presentations by its top executives and customers. There are no flashy marketing gimmicks, overselling, and industry

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In my previous blog post BI Hits the Road, I briefly discussed the new adoption of mobile business intelligence (BI) offerings and featured some important vendors in this space. Here I’ll continue the discussion into mobile BI space expansion, and cover of some of the features, considerations, and challenges in the utilization of mobile BI solutions. Though mobile technology is not

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Balancing Costs, Efficiency, and Patient Care: Analytics in an Era of Health Care Reform


Business analytics can help hospitals assess initiatives, evaluate risk, and produce the actionable managerial reports and dashboards that executives, financial budget managers, and departmental managers need to make better decisions. This white paper outlines the best practices needed to streamline the planning cycle, increase operational efficiency, and empower staff to make better decisions. Download now.

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Tableau Online


Tableau Online is a hosted version of Tableau Server. It makes business intelligence faster and easier. Tableau Online offers interactive dashboards in a web browser or on a mobile device. Users can publish dashboards with Tableau Desktop and share them with colleagues, partners, or customers. 

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BI State of the Market Report


IT departments rarely know as much about a business as the business people themselves. But business people rarely take action on numbers alone: they share the information with others, soliciting their feedback and performing external research before taking action. Business users still depend on IT to deliver answers related to the information that they receive. Business intelligence (BI) 2.0—also known as collaborative BI—uses the collective intelligence of the user community to enrich existing information. Learn how business intelligence (BI) 2.0 is helping business users create and modify their own reports, share and enrich information, and provide feedback to each other and to information producers.

When the community helps itself, information is turned into actionable information more quickly than when using purely “traditional” methods of community support, such as meetings, phone calls, and e-mail. And when actions are taken more quickly, the entire organization becomes more nimble and ultimately more competitive. This overview discusses how BI 2.0 can provide real benefits within your organization and what product features to look for in a BI solution in order to realize those benefits.

We hope you’ll find this guide a useful tool in determining which BI solution is best suited to your company’s business model and particular needs.


Table of Contents


Executive Overview
Using BI 2.0 to Increase your Competitive Advantage

Case Study
LogiXML Helps to Power its Real-Estate Reporting and Analysis

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Market Insight
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IBM

About TEC



Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.



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Using BI 2.0 to Increase Your Competitive Advantage


Business users know their data better than IT does. They know the meaning of the data, its history, and its relationship with other data. Yet traditional BI solutions have business users referring to IT for assistance with their data. Also, they are forced to work in silos. Sure, they can create their own reports and maybe even share them with other business users, but when it comes to sharing their own knowledge about the data, they have to rely on e-mail, telephone, and face-to-face meetings. By enabling the sharing of data-related knowledge through the BI system itself, business users become more self-sufficient and actions can be taken more quickly.

The raison d’être of BI is to provide business users with information that enables them to take action. Even if business users are self-sufficient when it comes to creating and sharing data, data on its own is rarely sufficient to take action. Identifying an opportunity in the market through numbers alone is not sufficient to justify investment in a new product or geography. Identifying a bottleneck in a business process is not sufficient to justify changes in the business process. Information about a business issue or opportunity is merely a part of the overall “solution domain.” Action is usually only taken after considering a number of factors in addition to the data, such as human knowledge and experience, the economic environment, and the competitive environment.

In this section, we lay out the capabilities to look for in a BI solution—and specific functional requirements needed to support these capabilities—that contribute to the goal of “harnessing collective intelligence.” In general, the more recent entrants into the BI market are paying the most attention to BI 2.0. Some vendors, such as Good Data, have it as a central component of their solution offerings.

The following are key capabilities of BI 2.0:

  • Collaboration
    Business users are able to share information within the user community and create discussion threads relating to the information.


  • Identification of useful information
    Business users can flag information that is likely to be of use to others within the community.


  • Enriching of Information
    Business users can enrich the information through their knowledge and experience in addition to other external information sources in order to explain trends and generally assist other consumers of that information.


The community of “business users” needn’t be restricted to internal users. User collaboration is already mature within the Web space, under the guise of Web 2.0. With Web 2.0, collective intelligence is harnessed through comments on blog posts; contributions to wikis such as Wikipedia; and tagging of content, such as photos on Flickr. BI 2.0 takes these methods and applies them in the BI space by making data the focus of user collaboration.

The following sections take the capabilities above and list the functional requirements that support them. Bear in mind that each of these functional requirements is a business user requirement and not an IT or development requirement.


Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.

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7 Signs You Need Advanced Analytics for Salesforce.com (or Any CRM)


Customer relationship management (CRM) applications provide reports and dashboards, but if you rely on the built-in analytic capabilities of CRM, you’re not extracting the true value of the information in your CRM system. You need robust, easy-to-access analytics embedded right in your CRM solution. Download this white paper for seven signs that you are not operating efficiently.

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The Compelling Capabilities of One Compensation Management Vendor's Solution


Despite its product's notable functional scope, Centive is committed to being the leader in on demand sales compensation management. The vendor believes it now has sufficient resources to fund research and development, as well as business initiatives.

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Contemporary Business Intelligence and Its Main Components


Business intelligence (BI) represents the tools and systems that play a key role in the strategic planning process by allowing a company to manipulate corporate data for decision-making. But what exactly are the primary components of BI?

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Solver, Inc.


Solver is the provider of BI360, the leading Business Intelligence suite for the mid-market. With presence on the Gartner Group Magic Quadrant and 10 locations around the world serving more than 250 partners, Solver's BI360 solution is sold and implemented around the world and across all major industries. Solver partners with key ERP solutions liek Microsoft Dynamics, Sage, Intacct, Acumatica and SAP Business One to deliver pre-integrated reporting, budgeting and dashboards based on the Microsoft platform.

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