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Serus Adds to Its Management Team
Serus, a supply chain company focused on cloud-based supply chain visibility and intelligence solutions, has announced the appointment of Kwok Poon as Head of Product Strategy and Management. This is the latest in a series of changes to the management team of CEO Hari Menon. If you have not been tracking the goings-on at Serus, then you may have missed a few things. <!--more-->In fact, when we

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The Channel Management Shuffle
Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is critical to successful channel management?

type of crm relationship management system  The Channel Management Shuffle The Channel Management Shuffle Laura Faught - December 23, 2005 Read Comments Introduction We ve all been there at one time or another, in a crowded place or driving while holding a cell phone to our ear in a tight embrace—and why? Because the automated attendant on the other end of the line can not quite make out our command to her (or him?) ... usually because of the tiniest bit of background noise or maybe she or he is just having a bad day ... whether it s trying to Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » type of crm relationship management system


Remote IT Management
Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can help—find out how.

type of crm relationship management system  Source: Quocirca Ltd Document Type: White Paper Description: Businesses of all sizes must manage an increasing diversity of remote users and devices. The tasks involved range from keeping systems running to ensuring security, compliance, and more. Under this sort of pressure, IT managers and managed service providers must have flexible access to powerful tools and an ability to share the data those tools rely on. Software as a service (SaaS)-based tools can help—find out how. Remote IT Management Read More...
BLM-Buzzword Lifecycle Management
The management of buzzwords represents a significant area for improvement, for both buzzword users (BU) and buzzword consumers (BC). Buzzword lifecycle management (BLM) is a proven discipline being applied to this crying need within the software industry.

type of crm relationship management system  BLM—Buzzword Lifecycle Management BLM—Buzzword Lifecycle Management William Sheppard - June 16, 2006 Read Comments Executive Summary The information technology (IT) industry is alive with buzzwords (BW). The management of BW represents a significant area for improvement for both the BW users (BU) (for example, vendors, analysts, and consultants), BW consumers (BC) (mostly end-users), and BW fellow travelers (BFT) (for example, the media). BW lifecycle management (BLM) is a proven discipline being Read More...
SOA: The Efficient Change Management Solution
Changing business scenarios, collapsing traditional barriers, and globalization are creating new challenges. Furthermore, mergers, acquisitions, and changes mandated by regulatory compliance are driving business change. The current competitive environment demands collaboration in real time, and organizations need a service-oriented architecture (SOA) that adjusts business processes and applications according to market requirements. Standards and best practices for adoption are crucial for a functional SOA.

type of crm relationship management system  Computer Systems Limited Document Type: White Paper Description: Changing business scenarios, collapsing traditional barriers, and globalization are creating new challenges. Furthermore, mergers, acquisitions, and changes mandated by regulatory compliance are driving business change. The current competitive environment demands collaboration in real time, and organizations need a service-oriented architecture (SOA) that adjusts business processes and applications according to market requirements. Read More...
Forever 21 Selects Kronos for Global Workforce Management
Kronos Inc., a provider of workforce management (WFM) software, keeps on posting great results due to growth in cloud deployments and brand new customer wins. Regarding the latter, Forever 21, a specialty retailer of clothing and accessories, selected Kronos as its global WFM solution to address multinational needs and standardize its brand experience delivery across the world. Forever 21 will use

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ADP Launches myALINE Money Management Platform
ADP introduces an employee-targeted application, myALINE, with both online and mobile versions. This new financial management platform is available to the employees who receive their salaries via ALINE Pay by ADP from employers who have ADP SmartCompliance. The product was designed to help employees understand their financial habits as well as manage their tax and related payroll information

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Documentum in 2012: BYOD, Governance, Case Management, and More
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Daptiv Project Portfolio Management Selected By Delta Dental
Daptiv has announced that Delta Dental of New Jersey (DDNJ) selected the Daptiv Project Portfolio Management (PPM) solution to help it improve efficiency and accuracy in managing primarily information technology (IT) projects. DDNJ is a New Jersey dental benefits company, providing or administering coverage to more than 1.5 million people through contracts with employers in New Jersey and

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Supplier Logistics Management (SLM) Part 1
Supplier Logistics Management is leveraging technology and supplier relationships to gain competitive advantage.

type of crm relationship management system  for the Internet. This type of architecture is fundamental for companies to manage their supplier relationships. Net-Native applications provide significant benefits: Centralized information platform for multiple parties to access -- Supply chain information exists, however it is often decentralized. In today s environment companies are required to search carrier websites to track shipments and request pickups. Net-Native applications provide a single data source from which companies can manage their Read More...
Supplier Logistics Management (SLM) Part 3
This continues the coverage of the fundamental issues targeted by supplier logistics management. Fully utilizing the compliance benefits that SLM offers allows companies to redirect employees from tactical operations to those more strategic.

type of crm relationship management system  potential weak points, these types of metrics enable companies to keep a pulse on their supply chain. Taking full advantage of the compliance benefits that SLM offers enables companies to redirect employees from tactical operations, such as appointment scheduling and vendor compliance, to more strategic operations such as process improvements and customer care. (3) Overdriveonline, Martin Labbe Associates Study for Truckload Carriers Association, August 1999 Available-To-Promise (ATP) Commitments The Read More...

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