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The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

u part 3  and Europe. T & U   TCO - Total Cost of Ownership . When evaluating software for possible implementation in your company, you can't just consider the costs of the software licenses, on-going maintenance fees, and support costs. You also need to consider how much time, and in turn, how much money, it will cost to own the software over the long term. Is the software very buggy and in need of constant bug updates and enhancements? Is the software difficult to use and therefore requires higher training Read More
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Documents related to » u part 3


The Future of Secure Remote Password (SRP)
The Secure Remote Password (SRP) holds great promise as a way to strongly authenticate a user without the usual risks of dictionary attack(s) faced by other

u part 3  and randomly generated parameter, u to Client. Client computes common exponential value (S) from B, g, a, x and u. Server computes common exponential value (S) from A, v, u, and b. Both sides hash the exponential value S to create a session key K. Client computes M[1] a hash based on K, A, and B. Client sends M[1] to server as proof that it has the correct session key. Server computes M[1] and verifies that it matches the version sent by the Client. Server computes M[2] a hash based on A, M[1] and K Read More
Anti-Virus Advisories: Rating Them
The recent ILOVEYOU worm, was the most widely spread virus or worm reported as of yet. With so many anti-virus vendors to choose from, which one should you

u part 3  S T I F U Points Rank Alladin eSafe 2 2 0 1 0 0 2 2 9 3rd CA Inoculan 2 1 0 1 0 1 2 1 8 4th Content Technologies Mimesweeper 0 0 0 2 0 0 1 0 3 8th F-Secure F-Prot 2 2 0 2 0 1 2 2 11 2nd Finijan SurfinGuard 1 0 0 2 2 0 1 1 7 5th NAI McAfee 1 1 0 0 2 0 1 1 6 6th NAI Dr. Solomon's 1 1 0 0 2 0 1 1 6 6th NAI Virex - - - - - - - - - - Nemx AntiVirus 0 1 0 0 0 0 1 0 2 9th Norman VirusControl 2 2 1 1 0 0 2 1 9 3rd Proland ProtectorPlus 1 1 2 2 0 0 1 0 7 5th Sophos Antivirus 1 2 0 1 0 2 0 1 7 5th Sybari Antigen 1 Read More
They do it like that in the Balkans -- Select and deploy ERP, I mean (Part I)
The launch of TEC’s blog has somewhat coincided with my visit to Belgrade, Serbia (what used to be Yugoslavia and then Serbia @ Montenegro) for personal reasons

u part 3  and Aerodrom Nikola Tesla u Beogradu or the Belgrade Nikola Tesla Airport . Oracle has some additional presence, because one investment fund ( Salford ) has bought a majority of dairies and some food and mineral water plants in Serbia (thereby establishing the Danube Food Group in Serbia). The corporation has been trying for years to implement JD Edwards (first acquired by PeopleSoft, and now part of Oracle) as its ERP standard. There are also a few notable companies with instances of Baan due to its Read More
J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 3: Market Impact
In a nutshell, J.D. Edwards seems poised to deliver applications within its traditional verticals that are wide-ranging, integrated, and modular (loosely

u part 3  iSeries platform, which is used by a larger part of its installed base. Competitive Analysis Although J.D Edwards remains at the No. 4 in the global enterprise applications vendors' league (with a support for 21 languages, and several dozens localized country issues), and PeopleSoft is now at a safe distance at the No. 3, behind SAP and Oracle , J.D. Edwards' recent performance is more impressive than those of its bigger counterparts, given the company's traditional focus on midrange manufacturing and Read More
Integrated Security: A New Network Approach Part Two: The Shift Toward Integration
This part describes the key elements and benefits of an integrated security solution in comparison to current security solutions.

u part 3  Security: A New Network Approach Part Two: The Shift Toward Integration Integrated Security: A New Network Approach Part Two: The Shift Toward Integration Featured Author - Eric Winsborrow - December 10, 2002 The Shift Toward Integration According to Computer Economics, the worldwide financial impact of malicious code was $13.2 Billion in 2001 alone. With nearly 400 computer security vendors offering solutions spanning the spectrum from antivirus to firewalls, content filtering to intrusion Read More
Vendors Jostle and Profess Economic Stimulus Readiness - Part III
Part I of this series analyzed the opportunity as well as the related attached strings stemming from the American Recovery and Reinvestment Act of 2009 (ARRA

u part 3  Jostle and Profess Economic Stimulus Readiness - Part III Part I of this series  analyzed the opportunity as well as the related attached strings stemming from the  American Recovery and Reinvestment Act of 2009 (ARRA) , a.k.a. the Economic Stimulus Plan. The inspiration came from my attendance of  the Deltek Insight 2009 user conference last May , where Deltek decided to fill a market need and interest by convening a separate “track” that was entitled  “Stimulus & Beyond (Navigating the Brave Read More
It’s About Process (or the Ability to be Responsive) -- Part III
Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on

u part 3  About Process (or the Ability to be Responsive) -- Part III Part II of this blog series continued the introduction of the concepts of workflow automation and business process management (BPM). It also zoomed in on similarities and subtle differences between the two related software categories. Finally, the idea of on-demand workflow and/or BPM solutions was introduced. To that end, W ebcom Inc.  has leveraged its vast expertise earned while addressing many complex sales quote-to-order (Q2O) Read More
The Intelligence of Social Media (Part 2)
In the first part of this blog, I mentioned that sentiment analysis measures the polarity of opinion—positive, negative, or neutral—regarding a subject, a

u part 3  gives information empowerment to users. Organizations are not only increasing the amount of information generated, but they are also increasing the number of knowledge-based workers whose capabilities include gathering and analyzing this information. In brief, employees are also part of the social media networks. Due to the nature of social media sources and its behavior, it is difficult to calculate social media return on investment (ROI). Social media are means by which individuals can interact; they Read More
Nothing Succeeds Like Success(Factors) - Part 2
Part 1 of this series introduced SuccessFactors, a public provider of software as a service (SaaS) talent management solutions. My post first analyzed the

u part 3  Succeeds Like Success(Factors) - Part 2 Part 1 of this series introduced SuccessFactors , a public provider of  software as a service (SaaS)   talent management  solutions. My post first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then, I talked about SuccessFactors’ multiple product editions to satisfy companies of all size and detailed the two core modules of the SuccessFactors BizX suite Read More
Frankie Does ERP, Part 1
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

u part 3  I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It's still colorful.] * My name is Frank. I’m a mid-level manager for a manufacturer of scrotchets here in Greenfields, US of A. I have four direct reports, all of whom want my boss’s job after Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1
The recent three-part series entitled “Navigating Between Service Management Scylla @ Charybdis” analyzed the phenomenon of service economy, or the

u part 3  Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 1 The recent three-part series entitled “Navigating Between Service Management Scylla & Charybdis” analyzed the phenomenon of  service economy , or the increasing importance of the service sector  in industrialized economies. But while the vast  customer service  software market’s opportunity was examined there, the series also pointed out the treacherous complexity of planning and executing service supply chains. Read More
What's in a name? or Enterprise systems' reincarnations (Part II)
While the Part I of this topic focused on Consona Corporation (former M2M Holdings), this time the discussion continues with the recently minted Solarsoft

u part 3  I of this topic focused on Consona Corporation (former M2M Holdings ), this time the discussion continues with the recently minted Solarsoft entity, privately owned by Marlin Equity Partners. True, in Part I, besides Infor , I could have also mentioned as old news the renaming of Verticent ERP Plus (formerly PowerCerv [ evaluate this product ]) as part of the ASA International parent and SoftBrands (formerly Fourth Shift and AremisSoft ), but these companies have not that candidly professed their Read More
It’s About Process (or the Ability to be Responsive) -- Part IV
Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

u part 3  About Process (or the Ability to be Responsive) -- Part IV Part III of this blog series introduced Webcom ResponsAbility , the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here . Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III , another example of the ResponsAbility software in use can be found in Grayhill, Inc. an electronics manufacturer from Lagrange, Read More
Global Trade Applications in Global Credit Crunch - Part II
Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and

u part 3  Applications in Global Credit Crunch - Part II Part I of this blog series analyzed the appropriateness of global sourcing and spend management applications for helping companies improve their cash flows and reduce working capital. It also introduced the question what might happen to global trade management (GTM) applications down the track. Indeed, what about this credit crunch and recession, and how will that affect the global trade, imports from China, Letters of credit (L/Cs), etc.? With the current Read More

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