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These are the Times of CRM Vindication and Validation - Part 2
Part 1 of this blog series analyzed two white papers entitled “Customer Relationship Management: The Winning Strategy in a Challenging Economy” and “Maximizing

uc common application  enterprise applications are using UC are the following: administrative tools, e.g., to instantly contact a certain user collaboration enabled by, e.g., Cisco Systems notifications and escalations, e.g., bringing in subject matter experts on a sales or service call context awareness  (including  presence information ), i.e., telling the system where the user is at what time and whether he/she is available To that end, and as described in my previous blog series on the underlying Microsoft pltaform Read More

Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » uc common application


Unified Communications Meets VoIP: A Marriage Made in Heaven
Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network

uc common application  newest generation of IP-enabled UC systems provides opportunities to integrate instant messaging (IM) , presence awareness, features such as click-to-call, click-to-conference, Web and voice conferencing, Web or multimedia chat, and document collaboration, all via a common user interface. By integrating these various technologies, UC systems can do more intelligent routing based on what's on the user's calendar, their presence status, and personal rules. UC systems can send instant messages to users to Read More
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

uc common application  going deeper into a UC client, whereby applications such as Trillian  (mentioned in Part 1 ) have been doing  instant messaging (IM)  for years. For example, users can already leverage AIM, Yahoo, MSN, ICQ, IRC , Google, Twitter, and Facebook all in one Trillian client. Salesforce.com maintains that what it announced was the first step into a gigantic market and its goal is to be the leader in enterprise collaboration. It makes sense that the vendor moves into UC via partners, but is admittedly not Read More
Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 2
Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX

uc common application  enterprise resource planning (ERP)  product lines and concluded that Microsoft Dynamics AX [ evaluate this product ] has been selected as the ace and  global “platform” player in selected industries in the Dynamics ERP lineup . In other words, the product has been providing an industry-enabling layer upon which certified partners can build their sub-vertical solutions to cater to the so-called  long- tail  niches. Microsoft Dynamics AX ( Née Axapta) Before delving into the latest Microsoft Read More
Enterprise Phone Systems Buyer’s Guide
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand

uc common application  more likely to use UC to their advantage Should look for a phone system that combines the right mix of features with scalability, manageability and support for customization as needed   Product Product requirements are influenced by factors such as your company's geographic footprint (local, nationwide or global), complexity of business needs, organizational structure and employee base. Requirements will also vary depending on whether an enterprise opts for a hosted or an on-premise phone system. Read More
Aligning Java-based Application Strategies
In announcing their merger plans, Lawson and Intentia will not only have to grapple with the usual issues, but will have to deal with the nuanced differences in

uc common application  health care, retail, government, education, financial services, and other service sector markets. These industry solution packs will reportedly provide clients with pre-integrated offerings designed for easy installation and maintenance, and it will address industry-specific pain points. Lawson selected IBM WebSphere as the foundation for its service oriented architecture (SOA), to provide Lawson with an open standards-based framework for automating business processes with customers, partners, and Read More
Comidor Open Cloud Business Application


uc common application  Comidor, Open Cloud Business Application, Comidor Basic, Open Comidor, Comidor Online Read More
Enterprise Application Integration - the Latest Trend in Getting Value from Data
Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers

uc common application  Billion USD by 2001. Successful EAI requires a careful combination of a middleware framework, distributed object technologies, and custom consulting. Many vendors have evolved out of the middleware space, and some are coming from the Extract/Transform/Load space. It remains to be seen what approach will provide the most value for a new EAI product. Many of these products are refashioned middleware tools. Vendors are attempting out of the box solutions, but there is immense complexity involved in Read More
Application Portfolio Management: Are You Getting the Most from your Enterprise Software?
Information technology organizations are faced with the challenge of managing a host of diverse enterprise applications, and the need to evaluate application

uc common application  from your Enterprise Software? Introduction Today's information technology (IT) organizations are faced with the challenge of managing a host of commercial off-the-shelf (COTS) applications, legacy systems, and in-house custom applications. The reality of many of today's IT departments is complex, as they have the immense task of maintaining, managing, integrating, and supporting these business-critical applications. Tracking upgrades and providing first level support, as well as troubleshooting, Read More
Application and Network Performance Monitoring in a Virtualized Environment
As you implement a virtualized environment, knowing how to monitor and maintain them becomes yet another challenge. Monitoring network and application traffic

uc common application   Read More
BOARD Certifies Its Unique Business Intelligence/Business Performance Application with TEC
BOARD International provides a unique application, comprising an original mix of business intelligence, business analytics, and enterprise performance

uc common application  I discovered during the product demo session, as well as some of the key functionality features of BOARD’s BI application: Reporting and analysis Analytics Data warehousing Workflow Data integration Support Product Technology About BOARD Founded in 1984, BOARD International provides an original application that combines within the same platform important functionality for performing both BI and EPM operations, along with other important functionality for performing data management and analytics. Unlike Read More
Why Application Security Is the New Business Imperative -- and How to Achieve It
Businesses are being held increasingly accountable for their business application security—by customers, partners, and government. Unfortunately, most

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Application Single-Sign On: Netegrity, Securant, or Evidian?
As security breaches become increasingly more frequent, minimizing user access to back-end systems and web applications without impacting legitimate usage is

uc common application  - December 22, 2001 Introduction    With the proliferation of web-based technologies, single sign-on has emerged as an important and central architecture solution for enterprise applications. As security breaches become increasingly more frequent, minimizing user access to back-end systems and web applications without impacting legitimate usage is more important than ever before. As more web-based applications are deployed, enterprise single sign-on (SSO) solutions that have the capabilities to provide Read More
Custom Application Development
Custom application development is a trusted, tested strategy to ensure effective application of resources for business advancement and continuity, with minimal

uc common application   Read More
Six Common Mistakes Companies Are Making Today
Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI)

uc common application  Common Mistakes Companies Are Making Today Read this white paper to learn about the most common mistakes companies are making during a down economy—and find out how you can use business intelligence (BI) to avoid these same mistakes. Plus, take a quick quiz to evaluate your own company’s BI quotient and find out which BI approach will help you avoid these blunders. Read More

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