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Software Functionality Revealed in Detail
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 un solicited proposal request


The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

un solicited proposal request  first salvo in several rounds of information gathering by customers in the vendor selection process. RFQ - Request For Quote . A formal document sent by a customer to a vendor asking them to put together a product and service package, with prices, for the customer to consider accepting and ultimately buying. RMA - Returned Materials Authorization . Most companies require that customers contact them before returning previously-purchased product, to receive authorization to return the product. The customer

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Customer Relationship Management for IT Professionals


What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and commitments that have been met.

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Prix Innovation Ouverte 2012 - Bombardier Transport


TEC was honored as a 2012 laureate of the l’Association pour le développement de la recherche et de l’innovation du Québec (ADRIQ) Prix Innovations in the category of a collaborative project.

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NuViewHR Product Suite 4.15 SP 2 Gets Certified


Nuview Systems recently updated the request for information (RFI) to reflect the changes to the level of support to the latest version of its product NuViewHR Product Suite 4.15 SP 2. Following an onsite demonstration and product overview by NuView Systems’ director of sales engineering, David Park, and vice president of sales, Lloyd Lambert, I am pleased to announce that NuViewHR Product Suite 4

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Rimini Street: The End of Full-price Software Maintenance Is Here!


In a recent press release, Rimini Street boldly declared the end of full-price software maintenance. The vocal and upbeat third-party software maintenance provider for various popular SAP and Oracle enterprise systems believes that a tipping point has finally been reached in the market for annual maintenance (certainly, the public cloud enterprise software providers have long been preaching even

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Ultimus BPM Suite Now TEC Certified




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Request Your Participation in TEC's Upcoming Lean and Green Software Buyer's Guide


You can contact me directly, or click here to let us know the most convenient time for us to contact you.

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Could Your Company Survive a Product Recall Crisis?


The US Bioterrorism Act aims to counter terrorist attacks on the nation’s food supply. But what does it mean for your company? Can your company access and present documentation within twenty-four hours of the FDA’s request for any set of records? If not, a fully integrated enterprise resource planning (ERP) system is mandatory unless you are the smallest of businesses.

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About CustomerFirst


CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer.

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iQuoteXpress Launches Version 6.0 of Its SaaS CPQ solution


iQuoteXpress has launched the latest version of its software-as-a-service (SaaS) sales proposal, e-catalog, configuration, and reporting software. The latest version of iQuoteXpress has been extended with important new features for lead tracking and calendar/activity functionality. iQuoteXpress added these new features in response to in-depth market research and customer feedback

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Fujitsu Poised to (Inter)Stage Glovia's Comeback Part One: Event Summary


Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu's Interstage infrastructure platform, low brand recognition outside Japan and nascent channel and traction for multiple products within the Fujitsu products' family will remain hurdles it must surmount. However, through a new partnership with Fujitsu Software Corporation and the backing of a resplendent and committed company, Fujitsu Limited, Glovia is now poised for a noticeable return.

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