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Job Scheduling Maze in Distributed IT Landscapes - Part 1
We certainly learn new things every day, and sometimes out of pure serendipity. Namely, when I was recently asked by one of my industry contacts (working for a

unicenter serviceplus service desk  including Computer Associates (CA) Unicenter AutoSys , BMC CONTROL-M , and IBM Tivoli .  Many of these vendors’ products were originally developed for the mainframe, not necessarily for today’s heterogeneous, horizontal server environments. As a result, they have customarily been adapted (retrofitted) to today’s distributed server environments. More modern job scheduling vendors’ products like Tidal Software , UC4 , Redwood Software (especially in SAP environments ), Quartz (open source ), and Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » unicenter serviceplus service desk


A Candid Conversation with a Field Service Workforce Management Leader
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Managed Service Programs
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