Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.
unified performance management the key to successful performance
enterprise Intelligence Creating single, unified master databases about customers, products, services, and orders Leveraging role-specific dashboards to broadly disseminate relevant information, analytics, and workflow to all personnel involved in order management including sales force, forecasters, interaction center reps, field service workers, production planners, and factory floor managers Adaptability Enabling individual processes or subprocesses innovations or changes without impacting others in