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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 universal technical institute


Developing a Universal Approach to Cleansing Customer and Product Data
Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » universal technical institute

Keys to Implementing Project Portfolio Management


Project portfolio management (PPM) is a tool-supported process for optimally managing an organization’s “portfolio” of projects. And although PPM can provide real value, many organizations are finding PPM implementations difficult. However, there are key approaches that can increase your likelihood of success, as well as an effective step-by-step process for implementing PPM within your organization.

universal technical institute  there is no single, universal approach to PPM. The alternative approaches reflect different views on how best to accomplish PPM goals, and the appropriateness of those alternative views depends on the specific situation and practical realities. Different approaches reflect different assumptions, methodologies, models, structures, roles and responsibilities, reporting lines, resource demands, and levels of authority. The challenge is choosing and designing an approach that will work for your organization. Read More

Has SAP Become a PLM Factor to Be Reckoned With?


You have probably heard of SAP’s recent blockbuster acquisitions, but did you know about the vendor’s fervent in-house innovation and newly developed products for SCM and PLM sectors. In his recent article, TEC Principal Analyst P.J. Jakovljevic takes a close look at the continuous product and service innovation at SAP and discusses the key products and development strategies with SAP PLM solutions managers. Read more.

universal technical institute  value chain, and one universal decision support model based on embedded analytics. We win because the goal of reducing time-to-market (TTM) for new or enhanced products can best be achieved with a solution that supports the entire product lifecycle and minimizes structural changes and break points. TEC: How large and widespread is SAP PLM’s install base? SAP PLM: We have more than 8,000 customers in discrete and process manufacturing and CPG industries in all regions. TEC: How about providing Read More

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

universal technical institute  products to create a universal Ventyx mobile application. We are relying on platform-neutral technologies, including HTML5, JavaScript, and the open source Web browser engine WebKit, to create an application that can be easily redeployed on new mobile platforms. We have engaged research engineers at MIT’s Humans and Automation Laboratory to design and prototype a new, flexible user interface tailored to address best-practice workflows in our core markets. We currently support mobile applications on Wind Read More

Taking Control of Your Business: Growing Profitably in the Professional Services Market


How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best-practice solutions to gain control over every aspect of business—from business development to resource planning to billing. Firms that plan and staff projects by relying on combinations of spreadsheets and management instinct will fall behind.

universal technical institute  Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, System i, System i5, System p, System p5, System x, System z, System z9, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, Informix, i5/OS, POWER, POWER5, POWER5+, OpenPower and PowerPC are trademarks or registered trademarks of IBM Corporation. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks Read More

TDWI


TDWI (The Data Warehousing Institute) provides education, training, certification, news, and research for executives and information technology (IT) professionals worldwide.

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The Data Warehouse Institute (TDWI) Conference in San Diego: The Agile Approach to Business Intelligence (BI)


Next month a TDWI World Conference will be taking place in San Diego, California. What’s so special about this conference anyway? The answer is simple:  the general topic is going to be “Creating an Agile BI Environment”. Progressively in the last four or five years, the agile software development methodology has been jumping from the software development area to the data warehouse

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The SHL Universal Competency Framework


The SHL Universal Competency Framework (UCF) incorporates a model of performance at work that defines the relationships between competency potential, competency requirements, and competencies themselves. This paper outlines the key benefits of using a model for competencies and how such a model can be used to assess people in the workplace and, ultimately, to improve organizational performance.

universal technical institute  SHL Universal Competency Framework The SHL Universal Competency Framework (UCF) incorporates a model of performance at work that defines the relationships between competency potential, competency requirements, and competencies themselves. This paper outlines the key benefits of using a model for competencies and how such a model can be used to assess people in the workplace and, ultimately, to improve organizational performance. Read More

‘Tis that time of the year when customer and technical support people go crazy…


This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and requests. Christmas is the time of year when business software proves what it can really do because it’s used very close to its full potential , when sales and purchases are at a very high level. Unfortunately, customer and

universal technical institute  that time of the year when customer and technical support people go crazy… This happens either because customers did not want to pay for upgrades or customizations all year long, or vendors simply ignored their clients’ needs and requests. Christmas is the time of year when business software proves what it can really do because it’s used very close to its full potential , when sales and purchases are at a very high level. Unfortunately, customer and technical support people are caught between t Read More

Business Solutions Alliance


BSA Inc. marries sophisticated business and technical services with world-class enterprise suites for businesses. Focusing on business improvement through incorporation of best practices, our team provides our customers with value-added solutions. Our experience in the ERP industry has driven our customers to succeed through effective decision-making, improved collaboration and information sharing, rapid response to changing market trends and economies, and has enabled them to manage financial accountability and regulatory compliance.

universal technical institute  Solutions Alliance BSA Inc. marries sophisticated business and technical services with world-class enterprise suites for businesses. Focusing on business improvement through incorporation of best practices, our team provides our customers with value-added solutions. Our experience in the ERP industry has driven our customers to succeed through effective decision-making, improved collaboration and information sharing, rapid response to changing market trends and economies, and has enabled them to Read More

Columbia University Launches Institute For Data Sciences and Engineering


Columbia University in the City of New York, in partnership with the City, announced the launch of the new Institute for Data Sciences and Engineering. The new institute within the school of engineering has been created to address the challenges of big data. The institute will initially focus on five key sectors: smart cities, new media, health analytics, financial analytics, and cybersecuirty.
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Back Office and Operations


Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations processes to better address their specific needs, reduce costs, and increase productivity and profitability.

universal technical institute  Office and Operations Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations Read More

Everest Global, Inc.


Everest Global, also known as Everest Group, provides advisory services with a focus on outsourcing. Its Everest Research Institute publishes reports and other analysis.

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Human Capital Institute


The Human Capital Institute (HCI) conducts research, training, certification, and events. The association also researches the factor of human capital in successful mergers and acquisitions.

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