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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 universal technical institute


Developing a Universal Approach to Cleansing Customer and Product Data
Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » universal technical institute

Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

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Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process


Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture–centered methodologies must be an intentional step in the process of deploying information systems – not an accidental by–product of the software acquisition and integration process.

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Paradoxes of Software Estimation


Software development has spawned an independent industry in its own right. But the processes of asking for service, offering service, and pricing are all somewhat haphazard. Perhaps it's time to focus efforts on resolving the key paradoxes of software estimation.

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Taking Control of Your Business: Growing Profitably in the Professional Services Market


How can a professional services firm grow profitably while providing clients with the services and project pricing they demand? The firm must rely on best-practice solutions to gain control over every aspect of business—from business development to resource planning to billing. Firms that plan and staff projects by relying on combinations of spreadsheets and management instinct will fall behind.

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Customer Success Story: Batchmaster Has Madison Chemical Covered


For over 30 years, Madison Chemical Industries has sold 100 percent polyurethane coatings and linings to companies around the globe. With the technical challenges it faced as a growing company, it was becoming clear that the DOS-based system it was using to maintain its inventory had to go. With an integrated enterprise resource planning (ERP) system, however, Madison has been able to reduce its inventory by 15 percent.

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Jeeves Universal


Jeeves´ solution for the midsized segment is Jeeves Universal —an ERP system. It is a Windows based ERP system (Jeeves is a Microsoft Certified Partner), that are open for web applications and e-commerce. The software contains a range of routines, from accounting, logistics, service, time, and projects, to customer relationship management (CRM) and supply chain management (SCM). Jeeves' customizable user interface contains a macro language that is used for customer adaptations so that adaptations are preserved upon updates to later versions.  

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Eating Dessert First: Maximize Software Value and Minimize Project Risk


In order to achieve success, all business software projects have to surmount requirements risk, technical risk, and planning risk. Many software developers have thus adopted an iterative delivery methodology, finishing first the essential features, and then those additional features which deliver the most value. Some fundamental insights will provide a better understanding of how to set up iterative delivery projects.

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Back Office and Operations


Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations processes to better address their specific needs, reduce costs, and increase productivity and profitability.

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Spagic


Spagic 3 is universal middleware, characterized by an innovative approach to the management and development of service-oriented architecture (SOA) solutions, which are highly modular and configurable around an open service gateway initiative (OSGi) kernel. Spagic 3 can help users develop extensible solutions that offer the following features: platform independence code reusability for different goals and containers, such as J2EE, TP, ESB, BPM management of the life cycle of different business and infrastructure components configuration and start-up of single modules Spagic 3 offers a range of tools that support the management of SOA projects, including modeling support tools, services definition, development of forms to support users' activities, deployment control, connectors, business process modeling (BPM) engines, infrastructural services and containers, and a monitoring environment.  

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The Data Warehouse Institute (TDWI) Conference in San Diego: The Agile Approach to Business Intelligence (BI)


Next month a TDWI World Conference will be taking place in San Diego, California. What’s so special about this conference anyway? The answer is simple:  the general topic is going to be “Creating an Agile BI Environment”. Progressively in the last four or five years, the agile software development methodology has been jumping from the software development area to the data warehouse

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