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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 us companies only in after market service


Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

us companies only in after market service  initially worked with a US provider, but wanted to bring its operations close to home to improve performance times, which are critical for financial transactions. In 2003, after an evaluation of European MHPs, Boursorama turned to NTT Europe Online's French operation which offered the best value whilst meeting the required SLAs, could perform the migration and provide full redundancy with failover to NTT's London data centre. 5 MHP infrastructure This section looks at the infrastructure choices made by

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Documents related to » us companies only in after market service

Has Consolidation Made the PLM Market More Agile? Part Two: Market Impact


The advent and growth of vendors targeting the needs of discrete manufacturing industries proves that the PLM market in this sector has been hot. Agile Software has made a name for itself by providing the tools that support the collaborative exchange of product data, appealing to companies that rely on contractors for the manufacture of its products. For companies whose BOMs change frequently, this integrated capability set has been extremely important, and Agile has thrived in the PLM selection situations requiring extensive external collaboration.

us companies only in after market service  manufacturing (known as CAM—the use of computer technology to generate data to control part or all of a manufacturing process), and related products such as engineering workstations, mainly into the complex, discrete manufacturing industries like automotive. Other heavyweights include companies with roots in CAD/CAM, such as Cadence and PTC . All the above vendors' products tend to have a strong engineering foundation and thus have gained a strong early following from product-oriented, design-centric Read More

BI Market Consolidation Compared to ERP Market Consolidation


The BI market is ripe for consolidation, but not necessarily for the reason of capturing the scarce remaining market share like in the ERP case, but more likely for the reasons of garnering the most complete CPM portfolio.

us companies only in after market service  M&A moves should help user companies by reducing the number of niche vendors that they have to deal with, and by possibly bringing all their needs under a single vendor (or only a manageable few). Eventually, more organizations will turn away from best-of-breed point solutions to pursue integrated CPM suites, possibly with the idea of having a corporate-wide BI/CPM standard, as they seek to source components from a single vendor rather than integrate disparate product sets themselves. Still, the point Read More

Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

us companies only in after market service  Office phone system brings us all together. With a virtual PBX, our customers think were all in the same office. They call one number and it’s like they are calling one office. They just listen to the auto-attendant and press the extension number of the person they need to talk with. Our customers need to speak to someone and Packet8 Virtual Office has made it easy for them to get in touch with us. I can be anywhere in the world and run my business. My employees can be anywhere they need to be.” John Read More

The Impact of Demand-Driven Technology in the SCM Market: IBS


The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex and expensive business software at the group and headquarters level, wanting to lower costs and quicken implementation in their subsidiaries.

us companies only in after market service  majority of companies still use traditional MRP. For an in-depth discussion see Demand-Driven versus Traditional MRP Planning . Professor Anders Segerstedt from the Swedish Lule University of Technology has developed an alternative to MRP that makes demand-driven manufacturing a reality. IBS is one of the few companies to incorporate his ideas of cover-time planning (CTP), into its business software applications. CTP has been a part of the IBS demand-driven manufacturing solution since the mid-1990s. CTP Read More

How Best-in-class Plan, Budget, and Forecast in Today’s Dynamic World


Prospects for the global economy remain precarious. But effective financial planning, budgeting, and forecasting can enable successful decision making even in periods of unprecedented change. Dynamic financial planning enabled through five key elements—process, organization, knowledge management, technology, and performance management—give business leaders the tools to take action and emerge even stronger. Find out how.

us companies only in after market service  the global economy remain precarious. But effective financial planning, budgeting, and forecasting can enable successful decision making even in periods of unprecedented change. Dynamic financial planning enabled through five key elements—process, organization, knowledge management, technology, and performance management—give business leaders the tools to take action and emerge even stronger. Find out how. Read More

Service-oriented Architecture-Savior or Nemesis?


Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become responsive and cost-effective. But SOA is also a potential minefield: hype is raising expectations beyond reality in an environment that is already stressed. In fact, managed poorly, SOA can be an expensive and spectacular failure.

us companies only in after market service  influential corporations in the US and Europe in areas that include business strategy and planning, business transformation, business process improvement, strategic technology planning, IT effectiveness and information systems development and implementation. Having worked both within, and as an advisor to, IT departments and leadership; and as a business client to IT, Smith has been able to develop a relatively rare combination of business and technology skills and experience. As a result, Smith has been Read More

Competing in a Big-box World: How Retailers Can Leverage Technology to Thrive in Today’s Retail Environment


Industry analysts and retail executives agree that, although competitive prices are a must, “low price” as a leading strategy will no longer lead to long-term business success. To successfully compete, midsized retailers must carve out a niche based on creative strategies, including better and more localized product assortments, flawless price management and execution, and optimized inventory down to the store level.

us companies only in after market service  in Today’s Retail Environment Industry analysts and retail executives agree that, although competitive prices are a must, “low price” as a leading strategy will no longer lead to long-term business success. To successfully compete, midsized retailers must carve out a niche based on creative strategies, including better and more localized product assortments, flawless price management and execution, and optimized inventory down to the store level. Read More

Identify and Leverage Your Existing Service Life Cycles


Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

us companies only in after market service  a process-oriented approach helped us better understand how IT operations support business objectives, the fact remains that processes are simply tools — abstractions that help us see how the elements of service delivery interface and interact with one another. This approach does not help us understand what actually needs to be done to improve the relevance of the services offered. In effect, processes are only a means to an end, and the end is always service. Even though IT organizations gained new lev Read More

SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

us companies only in after market service  solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate Read More

Optimal Service-parts Management


Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins.

us companies only in after market service  agricultural, heavy equipment, and industrial machinery industries, are pursuing the service- and spare-parts market for revenue and profit growth. Increasing customer demands and a dynamic marketplace are forcing these organizations to operate at new levels of flexibility and responsiveness, to address customer requirements and attain targeted profit margins. Read More

University of Kentucky Leveraging SAP HANA to Lead the Way in Use of Analytics in Higher Education




us companies only in after market service  Lead the Way in Use of Analytics in Higher Education Read More

Prepare for the Quantum Leap in Real-time Analytics: How In-memory Analytics Is Going to Change Everything about Your Enterprise


For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to apprehension and fear. Regardless of your particular posture, the smart company needs to understand how in-memory works and what it represents, and craft a purposeful roadmap for their in-memory future. Download this primer on in-memory analytics to learn what it all means for you.

us companies only in after market service  about Your Enterprise For business leaders facing the radical, disruptive change represented by in-memory analytics, the response may range from enthusiasm and advocacy to apprehension and fear. Regardless of your particular posture, the smart company needs to understand how in-memory works and what it represents, and craft a purposeful roadmap for their in-memory future. Download this primer on in-memory analytics to learn what it all means for you. Read More

Service Performance Insight


Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

us companies only in after market service  research, consulting, training, and business planning to professional service organizations (PSOs). Read More

The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.

us companies only in after market service  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More