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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 usability consultancy


User-Focused Design Principles Shape the Customer Experience
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing

usability consultancy  managing partner at The Usability Group ( www.usability.com ), a user experience consultancy headquartered in Morganville, N.J. His group helps clients grow their technology business around the customer experience. Rubin's clients, including International Paper, Intel, Intuit and FedEx , have already seen increases in market share, customer retention, conversion rates and overall customer satisfaction by implementing user-centered design principles. Toward a New Usability Experts in human factors design

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite RFI/RFP Template

Classroom Training Management, E-learning Management, Custom Content Authoring/Publishing Tools, Virtual Classrooms, Course Content/Learning Object Management, Communication and collaboration, Assessment and Evaluation, Performance Support, Blended Learning, Competency and Performance Management, E-commerce Support, Reporting, Analytics, Language Support, Usability, Support, Product Technology and Support 

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Composing Collaborative Financial Applications


With its short term ownership under Baan all but forgotten, CODA has been doing well, owing to its astute offerings tailored to the preferences of each regional market, coupled with some recent appetizing acquisitions.

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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The Players of Software-as-a-Service Business Models and Finding the Best Value Propositions


Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach.

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CRM Testing Throughout Implementation


In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the equipment and at the site, and with staff, customers, and third-party applications. Acceptance testing involves three basic flavors: user acceptance, operational acceptance, and contractual acceptance. While it is not the only step involved when implementing a CRM system, testing is a fundamental way of finding information and will help you judge a system’s returns and pitfalls.

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No Floundering About These Strategic And Tactical Acquisitions


Design and implementation service company Razorfish announced its acquisition of broadband and user experience firms.

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TEC Vendor Challenge - Scoring Scripted Demonstrations


Scripted demonstrations are a critical part of the ERP selection process. They help you evaluate things that you won't find in a feature list—like usability and flexibility. Scoring scripted demonstrations in a systematic way, you can quantify your subjective opinions about those so-called soft criteria, and make them a part of the selection process.

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Information Architecture in Office SharePoint Server


Before any medium-to-large company implements Microsoft® Office SharePoint® Server 2007, it’s important to become familiar with the process that may occur. Included in this practical scenario, using a fictional company, are typical approach and implementation techniques that may come up when planning, customizing, and deploying Microsoft® Office SharePoint® Server 2007. Learn more about the features and functionality available.

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FirstSpirit


With FirstSpirit™, e-Spirit provides a leading platform for the standardization, management, and publishing of existing data, applications and processes in organizations through its innovative and future-proof technology.FirstSpirit™ is much more than just Web Content Management. With it's many outstanding features - in both the technical functions as well as the economic performance - the solution is a well established High-End Content Management System.The current release version FirstSpirit™ 4.2R4 has a special focus on the editors - increasing the ease-of-use and efficiency of their working processes. Innovative functionalities like the office integration for editing Microsoft Office and OpenOffice documents directly in the CMS as well as the optimized user navigation and intuitive usability make content management even more comfortable and time-saving.

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Clarity Solution Group


Clarity is the largest independent U.S. consultancy focused exclusively on data management and analytics. It delivers enterprise-class, full lifecycle solutions on a national scale.

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Open Source versus Closed Source (Proprietary) Software


Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you need to know the advantages and disadvantages of each. The main issues in the debate include cost, service and support, innovation, usability, and security. Get a closer look at open source and closed source software solutions so you know what’s right for your needs.

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