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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 usability consultancy


User-Focused Design Principles Shape the Customer Experience
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing

usability consultancy  managing partner at The Usability Group ( www.usability.com ), a user experience consultancy headquartered in Morganville, N.J. His group helps clients grow their technology business around the customer experience. Rubin's clients, including International Paper, Intel, Intuit and FedEx , have already seen increases in market share, customer retention, conversion rates and overall customer satisfaction by implementing user-centered design principles. Toward a New Usability Experts in human factors design

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite RFI/RFP Template

Classroom Training Management, E-learning Management, Custom Content Authoring/Publishing Tools, Virtual Classrooms, Course Content/Learning Object Management, Communication and collaboration, Assessment and Evaluation, Performance Support, Blended Learning, Competency and Performance Management, E-commerce Support, Reporting, Analytics, Language Support, Usability, Support, Product Technology and Support 

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The Players of Software-as-a-Service Business Models and Finding the Best Value Propositions


Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this brings an entire new set of issues for mid-market organizations to consider when seeking a vendor company using such an approach.

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Composing Collaborative Financial Applications


With its short term ownership under Baan all but forgotten, CODA has been doing well, owing to its astute offerings tailored to the preferences of each regional market, coupled with some recent appetizing acquisitions.

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TEC Industry Watch: Enterprise Software News for the Week of April 23rd, 2012


SOFTWARE SELECTIONSThe SuperYacht Group selects NetSuite Industry tags: services industry "The holding that includes magazine and Web site publishing, event hosting, marketing consultancy, and creative services has consolidated and centralized all its activities on cloud-based NetSuite ERP. The company has replaced its point solutions—solutions that had obviously become too tiny for them. The

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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BizITS


The Biz-ITS enterprise resource planning (ERP) solution is the flagship product of GMA Infosys. Its goals are easy deployability, usability, functional richness, and to be a cost-effective business application for small and medium enterprises.Developed in Oracle and Developer 2K, Biz-ITS ERP is available in two and three tier architectures, with a four level security system. It is suitable for manufacturing as well as non-manufacturing enterprises.

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FirstSpirit


With FirstSpirit™, e-Spirit provides a leading platform for the standardization, management, and publishing of existing data, applications and processes in organizations through its innovative and future-proof technology.FirstSpirit™ is much more than just Web Content Management. With it's many outstanding features - in both the technical functions as well as the economic performance - the solution is a well established High-End Content Management System.The current release version FirstSpirit™ 4.2R4 has a special focus on the editors - increasing the ease-of-use and efficiency of their working processes. Innovative functionalities like the office integration for editing Microsoft Office and OpenOffice documents directly in the CMS as well as the optimized user navigation and intuitive usability make content management even more comfortable and time-saving.

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Would You Hire a Hacker? What Would Your Mother Say?


The hacker group the L0pht, has become the Research and Development division behind Battery Venture's new security startup @Stake. Corporate America and information technology decision makers have questions. Is it safe to expose your infrastructure to an organization that has branded itself as a hacker group?

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It’s All About User Experience But, How Can We Measure User Experience?


Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.

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Sales Benchmark Index


Sales Benchmark Index (SBI) is a sales and marketing consultancy focusing on business-to-business (B2B) companies. SBI’s specialties include lead generation, channel management, and sales strategy.

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Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises


Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability lacking in many of today’s web applications. However, as with any technological innovation, with the new opportunities come new challenges to be negotiated. What are the business benefits of adopting RIA, and what are the risks?

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