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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 usability consultant


Usability as an ERP Selection Criteria
Enterprise resource planning (ERP) software is often criticized for being complex and difficult to use@which puts up a barrier to receiving potential benefits

usability consultant  , Usability Team , Usability Research . In an article published by MIT’s Sloan Management Review online and in its Fall 2007 print edition, consultant and author Cynthia Rettig claims that “enterprise software in large organizations has not delivered on its promise to fully integrate and intelligently control complex business processes while remaining flexible enough to adapt to changing business needs.” software applications and the data they process — are variegated patchworks, containing 50 or

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite RFI/RFP Template

Classroom Training Management, E-learning Management, Custom Content Authoring/Publishing Tools, Virtual Classrooms, Course Content/Learning Object Management, Communication and collaboration, Assessment and Evaluation, Performance Support, Blended Learning, Competency and Performance Management, E-commerce Support, Reporting, Analytics, Language Support, Usability, Support, Product Technology and Support 

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Documents related to » usability consultant

The “Aha! Moment”


Most business leaders rely heavily on their business management software for making critical decisions and for managing operations. That’s why when it becomes clear to you that your current system is hampering your ability to make those critical decisions, it’s time to start looking for something new. Denise Petitti of Ash Equipment in Batavia, Illinois (US) was training a new

usability consultant  are slow and lack usability, and having to make critical business decisions without the benefit of relevant data finally becomes more costly than spending money on new software. A software search can be a daunting task. It takes a clear understanding of what is needed for the business to run smoothly. There are many different paths to finding a solution, but remember that the answer is often nearby. A great way to get started is to ask the professionals around you; your IT pro, CPA, other business Read More

ROI Case Study: Sterling Commerce and Crowley Maritime


Crowley Maritime, offering a range of services such as shipping and barge towing, needs rapid customer billing and invoicing. The company’s electronic data interchange (EDI) volume increased by 500 percent over five years, and management wanted to sustain this growth without harming service delivery. Find out how an integration solution enabled Crowley to support new growth without adding new staff, while reducing costs.

usability consultant  begin adopting SOA practices. Usability. Crowley was confident that the ease of use built into the suite would enable far more workflows to be completed by the company s business analysts, and reduce their dependence on programmers. Sterling Commerce s Gentran Integration Suite was deployed at Crowley Maritime over a 4-month period by two consultants from Sterling, two employees from Crowley, and one third-party consultant. The deployment was completed in November 2007 and involved the following: Read More

User-Focused Design Principles Shape the Customer Experience


Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

usability consultant  The starting point of usability is not the product, Rubin says. You can start developing a model of the customer experience and customer interactions well in advance of technology and graphic design considerations. If you start considering the customer experience too late, you often make design decisions based on faulty assumptions. Reaping the Rewards Implementing user-focused design principles takes discipline and time, but the impact is immediate. A good UI (with clear navigation and Read More

Retailing Trends-Shopping Anyway and Everywhere


Multichannel retailers have to flawlessly execute a full range of services to engage, transact, and fulfill orders placed via Internet. Thus, they either have to build a complete set of these services in-house, or outsource some (or all) of them.

usability consultant  the contrary. Web storefront usability should be addressed first, but the focus on product information management (PIM)/ global data synchronization (GDS) and cross-channel inventory visibility and fulfillment infrastructure should follow soon afterwards. It is certain that multichannel retailers will attract new business, on the condition that they continue with good delivery service, wide product and service selection, and reasonable price incentives. Unless, of course, rising gasoline prices Read More

ERP Accreditation Report: Cre8tive Technology and Design


Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by Cre8tive Technology and Design and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

usability consultant  Accreditation Report: Cre8tive Technology and Design Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer. This report will assist organizations looking to determine the best-fit service provider for their implementation needs. Based on information provided to TEC by Cre8tive Technology and Design and its clients, this report focuses on real-life implementation projects Read More

Heads Roll at Consulting Giant in Wake of SEC Investigation


Recent findings by the SEC prompted global management consulting firm PricewaterhouseCoopers LLP to dismiss a number of its consultants, including five partners, and discipline a larger group from its U.S.-based staff of 39,000 consultants.

usability consultant  Roll at Consulting Giant in Wake of SEC Investigation Heads Roll at Consulting Giant in Wake of SEC Investigation S. McVey - January 17th, 2000 Event Summary In a document filed on January 6, the Securities and Exchange Commission reported that global audit and consulting firm PricewaterhouseCoopers LLP violated auditor independence rules and engaged in improper professional conduct. Independence rules prohibit tax and audit firms from making direct investments in companies they audit. The findings Read More

It’s All About User Experience But, How Can We Measure User Experience?


Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.

usability consultant  good as hiring a usability professional to watch a large number of customers use the site. If you want to know how your site compares with your competition on some particular measure, like the ease of finding information or the convenience of placing an order, you'd also have to watch customers using those other sites. WebCriteria has an alternative. They have built a model describing how users behave on websites. The model is based on usability tests with live surfers, where measurements were made of Read More

CRM: What Is It and Why Do It? Part One: Historical Background


Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

usability consultant  customer relation management,customer relations management,customer relationship,customer relationship management,customer relationship management activities,customer relationship management application,customer relationship management applications,customer relationship management article,customer relationship management association,customer relationship management at,customer relationship management benefits,customer relationship management best practices,customer relationship management companies,customer relationship management consultant,customer relationship management consulting Read More

Case Study: SAP Business One Making The Difference For Source 1 Enterprises


For compliance with vendor requirements, Source 1 Enterprises, a supplier of health and beauty products, needed a solution to automate bill-back revenue and current deal sheet promotions. Reporting and alert systems were also needed, to collect potential revenue based on standard vendor terms, in conjunction with the latest promotions. For a solution, the supplier turned to SAP Business One.

usability consultant  Study: SAP Business One Making The Difference For Source 1 Enterprises Case Study: SAP Business One Making the Difference for Source 1 Enterprises If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Source 1 Enterprises implemented the SAP® Business One application to replace its existing but limited software package with a robust and integrated application capable of meeting current and future objectives. Source : Vision33 Resources Read More

Software Usability Challenge for Electric Power Industry


Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized.

usability consultant  Usability Challenge for Electric Power Industry Enterprise Resource Planning (ERP)/Enterprise Asset Management (EAM) usability is a challenge for the electric energy industry according to a study conducted for IFS North America. This paper outlines study results of 100 electric energy industry executives and offers advice for selecting ERP and EAM for maximum usability. ERP and EAM with enhanced usability increases productivity and system usage, maximizing value realized. Read More

10 Pitfalls to Avoid when Selecting a CMMS/EAM


As you look for ways to get the most out of your existing operating assets, enterprise asset management (EAM) and computerized maintenance management system (CMMS) solutions are key. However, when it comes to researching, selecting, and implementing the right EAM/CMMS software, you need to avoid several mistakes. Discover 10 common errors you should avoid if you’re looking for a new or replacement EAM or CMMS solution.

usability consultant  Pitfalls to Avoid when Selecting a CMMS/EAM Infor EAM (Enterprise Asset Management) enables manufacturers, distributors, and services organizations to save time and money by optimizing maintenance resources, improving equipment and staff productivity, increasing inventory efficiency, and strengthening their ability to collect on warranty-related claims. Source : Infor Resources Related to Ten Pitfalls to Avoid When Selecting a CMMS/EAM : Computerized Maintenance Management System (CMMS) (Wikipedia) Read More

Information Architecture in Office SharePoint Server


Before any medium-to-large company implements Microsoft® Office SharePoint® Server 2007, it’s important to become familiar with the process that may occur. Included in this practical scenario, using a fictional company, are typical approach and implementation techniques that may come up when planning, customizing, and deploying Microsoft® Office SharePoint® Server 2007. Learn more about the features and functionality available.

usability consultant  , usable information , usability , Also stand for Human-computer interaction , HCI , interaction design , IxD , Usability engineering , UE , Information design , ID , User experience , UX , Experience design , XD , Information management , IM . Fabrikam Industries is a fictional company name used for the purposes of demonstrating a typical approach to information architecture. Brief This paper is intended to represent the process that a medium to large organization may undergo when deploying Microsoft® Read More

The Devil’s in the Details (Based on a True Story)




usability consultant  Devil’s in the Details (Based on a True Story) In a past life I was a consultant on behalf of an enterprise software company. This is a tale of what happened during one engagement to install a new system. This involved travelling to different cities every week in order to do implementations and the like. I regularly saw the impact of software selection processes that ought to have been more thorough. One of the first things impressed upon me during my consulting time was that every on-site engagement Read More