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Winning Users' Hearts & Minds via Usability: A Retail Example
My recent blog series entitled “Integrated Workforce Management (WFM) Platforms: Fact or Fiction?” established that WFM systems have evolved from point

usability labs  that are rapidly understood.  Usability Goals Over the past 15 years or so, I have had many interactions with users who belittle their current  enterprise resource planning (ERP)  system one moment only to praise it the next. Many established ERP products have broad footprints and are customizable and functional systems that support a variety of  business processes . Yet the execution of those processes is often very data- and labor-intensive. Indeed, until now, ERP UI’s have typically been dense, Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » usability labs


IT Project Failure: Reading Avon’s Tea Leaves
Failed enterprise resource planning (ERP) implementation projects are nothing new. But the latest and costly failure at Avon supports the trend that corporate

usability labs  been investing in own usability labs, while SAP has been working feverishly on delivering its new Fiori and Lumira users interfaces (UI), just not in time for Avon. Workday has been preparing a delivery of a fully overhauled UI based on HTML5 (abandoning Adobe Flex ), while the “mobile first” approach and user experience have been at the epicenter of salesforce.com ’s recently announced Salesforce1 platform . Perhaps the best example of a vendor realizing the importance of user experience and a Read More
To Gain Market Share in the Mid-Market, SAP Leaves No Stone Unturned
The star above small and medium businesses (SMB) has never been so bright. CRM solution vendors are courting this market segment extensively. This is the

usability labs  such as integration costs, usability, architecture, and Total Cost of Ownership (TCO). SAP offers mySAP All-in-One as an integrated ERP/CRM solution. The combined solution reduces the integration complexity and TCO when, and only when, the integration is with SAP's own applications. SAP Strategy SAP is tapping a large installed customer base, knowing that that is where its solution will best sell. Patrick Hickey claims that nearly 58% of SAP installations worldwide are in companies with less than $500 M Read More
Enterprises Reap Rewards of Modernizing Their ERP Systems
With increased mergers and acquisitions at the global level, organizations have started recognizing the benefits of upgrading to a modern enterprise resource

usability labs  for business processes and usability improvements in the following areas: Financials Human capital management Procurement and logistics execution Product development and manufacturing Sales and service Other corporate services   Strategic Upgrade This upgrade amounts to business process enhancement through the SAP NetWeaver components to standardize, adapt, and enable new business processes such as role-based financial reporting and built-in analytics for more accurate forecasting, planning, and Read More
IFS: Of Vertical Focus, and Customers’ Agility and Choice


usability labs  development themes which include usability, mobility, sustainability and the effective utilization of cloud computing. IFS Labs, our development testing ground, will continue to explore ways to incorporate emerging technologies into IFS Applications to ensure we deliver a solution that is “future proof”. Some of the areas we are exploring in the lab today include augmented reality, motion based user interfaces (UIs), additional ways to leverage the smart phone and social media in an attempt to Read More
The CyberAngel: Laptop Recovery and File Encryption All-in-One
Relevant Technologies took the CyberAngel into our labs to test it for our acceptability rating. It worked as advertised, and had more features than expected.

usability labs  CyberAngel: Laptop Recovery and File Encryption All-in-One Background According to the Computer Security Institute's 2003 Computer Crime and Security Survey, theft of private or proprietary information created the greatest financial losses for the survey respondents. If you are a medical institution, government agency, or financial institution, information theft can result in violation of patient privacy regulations, loss of customer credit card numbers, unauthorized financial transactions, or Read More
Teradata Debuts Data Warehouse Appliance: In-memory Tech Ready for High-performance Analytics
During the Teradata Partners User Group Conference, the data warehouse and analytics company launched Teradata Data Warehouse Appliance 2750, which integrates

usability labs   Read More
Hummingbird Releases Genio 4.0 With Improved Support for Oracle, Business Objects, Cognos, and NCR
Hummingbird Communications Ltd. (NASDAQ:

usability labs  This significantly increases the usability of leading business intelligence tools with Genio Suite, since all metadata is shared in a common repository with cross-links between metadata objects. Other key enhancements in this release include improved loading capabilities of NCR Teradata and Oracle 8. With performance as a critical success factor for e-commerce and analytical applications, the loaders are a welcome addition to Genio Suite; they help enterprises significantly reduce the time required to Read More
Open Source versus Closed Source (Proprietary) Software
Do you understand the differences between open source and closed source (proprietary) software? To make an informed decision when choosing between them, you

usability labs  development (R&D) . 1.4. Usability Open source software has been highly criticized for its lack of usability, as generally, the technology is not reviewed by usability experts and does not cater to the vast majority of computer users. Open source software is generally developer-centric, and without system administration experience or the knowledge required to manipulate programming language, use of the software and ability to fix errors as they arise is often limited to those with technical expertise. Read More
3 Questions You Need to Take More Seriously When Adopting Mobile CRM
Most of us use a mobile device for work, and even though we all care about how to maintain and keep these devices safe and running well, there are questions

usability labs  screen, etc. To avoid usability issues, test mobile CRM solutions using real-life scenarios and data. Will this still work for me in five years? As your company grows, you’ll notice that the advances in technology that make mobile devices more affordable will result in an increase in the number of devices used in your company. If the management of a few dozens of mobile devices is not much of a headache right now, things will surely change when you will have hundreds. And if you have thousands, things Read More
Sage ERP X3 Version 7—ERP Usability A Game Changer?
Sage announces Version 7 of its Sage ERP X3 solution, with a major focus on user experience. Get all the details in P.J.'s write-up.

usability labs  ERP X3 Version 7—ERP Usability A Game Changer? Sage recently announced the launch of Sage ERP X3 Version 7 , a new version of the company’s top-of-the-range enterprise resource planning (ERP) product that is being launched globally. Sage ERP X3 has long been a functional global business management solution for midsized companies, but the latest release is all about usability as being functionality (as well). In other words, engaged, informed, and delighted users means that they will more promptly serv Read More
Kaspersky Labs


usability labs  Labs Read More
Microsoft Dynamics GP: Planning for Security
Keeping up-to-date on security features is challenging for any size business. Making your computer system secure without sacrificing usability isn’t easy. In

usability labs  system secure without sacrificing usability isn’t easy. In fact, careful planning is absolutely necessary to ensure a secure system that works for you. Whether you’re worried about hackers, phishing, or internal breaches, there is a security solution to help you protect your critical data. Read More

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