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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 usability studies


Winning Users' Hearts & Minds via Usability: A Retail Example
My recent blog series entitled “Integrated Workforce Management (WFM) Platforms: Fact or Fiction?” established that WFM systems have evolved from point

usability studies  of dedicated designers, psychologists/observers, usability labs, users/participants, etc.) has visited a cross section of customers over a period of time to help the vendor understand its customers’ information needs and their processes. This has involved concepts such as the following: Contextual inquiries, where the Dynamics team members would observe users in their environment carrying out day-to-day tasks, and record key observations Interpretation and analysis to consolidate the flows and user

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Learning Management Suite RFI/RFP Template

Classroom Training Management, E-learning Management, Custom Content Authoring/Publishing Tools, Virtual Classrooms, Course Content/Learning Object Management, Communication and collaboration, Assessment and Evaluation, Performance Support, Blended Learning, Competency and Performance Management, E-commerce Support, Reporting, Analytics, Language Support, Usability, Support, Product Technology and Support 

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It’s All About User Experience But, How Can We Measure User Experience?


Now that everyone understands the importance of tuning websites to maximize the user experience, the industry is scrambling to figure out how to measure it. WebCriteria has ridden into town with its latest silver bullet.

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BizITS


The Biz-ITS enterprise resource planning (ERP) solution is the flagship product of GMA Infosys. Its goals are easy deployability, usability, functional richness, and to be a cost-effective business application for small and medium enterprises.Developed in Oracle and Developer 2K, Biz-ITS ERP is available in two and three tier architectures, with a four level security system. It is suitable for manufacturing as well as non-manufacturing enterprises.

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The Importance of Software Training: Save Money While Improving Workplace Morale


“Computer rage” is inevitable and costs millions of dollars annually in lost payroll and productivity. Reducing computer rage means investing in employee education and software customization. Increased knowledge and improved software usability eases employee frustration when systems don’t behave as expected. Confident employees can solve issues quickly without disrupting the rest of the workplace, saving time and money.

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ROI: Are You Ready to Walk The Walk?


ROI marketing is just starting to become mainstream. ROI selling is already out there, further advanced in adoption because of its perceived relevance to the selling process. It won't be long before several B2B software companies position their products as providing a superior ROI. Read on to find out if it's the right position to claim.

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Talent Management: The New Business Imperative


Studies and statistics suggest that, because of demographic trends, companies will soon face a shortage of talent. In response, many companies have begun adopting processes and tools to more effectively recruit, retain, and develop talent. At the top of the list are human capital management (HCM) and talent management systems. Find out how these new technologies can help your company survive the coming talent crunch.

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Software Evaluation, Selection, and Contract Negotiation


Most articles about the pitfalls of software implementation projects highlight the mistakes made during implementation. Examples include poor project management, scope creep, uncommitted users, or lack of an executive sponsor. All of these areas of focus are valid, but often we forget that before starting the implementation, somehow we had to choose a package and sign a contract.

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Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation


Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment.

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Nucleus Research


Founded in 2000, Nucleus Research is an information technology research firm. The company has published more than 460 return on investment (ROI) case studies.

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3 Questions You Need to Take More Seriously When Adopting Mobile CRM


Most of us use a mobile device for work, and even though we all care about how to maintain and keep these devices safe and running well, there are questions that we probably did not consider seriously or decided to deal with later. Though this inactivity may not have serious consequences for each individual, the sum of many small issues can turn into a big problem at the company level. In order

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A Primer on Lean Manufacturing Using Microsoft Dynamics AX: Case Studies


To enable organizations to support lean and traditional manufacturing practices in a single system, Microsoft Dynamics AX has incorporated lean manufacturing constructs into its package. Several case studies illustrate the use of kanbans in various lean environments.

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