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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 use case points


Case Study: Miller Welding
To survive in today’s global economy, meet customer demands, and solve its growing inventory control problems, family-run business Miller Welding and Machine

use case points  The ones we probably use the most are Inventory, Supply and Demand, Shop Tracking, and Advanced Production Scheduling (APS) . In fact, APS is a huge thing for us. Our Global Shop system literally schedules everything we do. Eric Miller IT Manager Miller Welding and Machine Searches related to Case Study: Miller Welding : Global Shop Solutions and Miller Welding One-system ERP Implementation | Business Solution | ERP Software | ERP Software Solutions | ERP Management Software | Business ERP Software |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » use case points

How to (Ab)Use Your Employees as a Social Platform


Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts by a few large brands such as Pepsi, Dell, Gap, and Intel. She brought up the interesting point that Pepsi is mulling over the idea of engaging its employees—i.e., its most treasured resource—in extracurricular activities. And this is

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The Case for Integrated Processes


Most chief executive officers (CEOs) have developed strategies that push their companies to achieve certain goals. So why are so many companies failing to achieve these goals? Because their twenty-first century vision is being held back by twentieth century processes and IT systems. The missing ingredient: information. And the key to facilitating the flow of information lies in integrated processes.

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6 Immediate Business Improvements Offered by an Online SRM System: Part 3: Other Points to Consider


Maintaining an effective supply chain is clearly an integral part of a manufacturing company’s livelihood. Using Web-enabled tools, the enterprise is able to transform the procurement function of its supply chain from a cost center to a powerful business unit.

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Function Points: Are They Really the Right Unit of Measure for Software Sizing?


Function points (FPs) are the most popular unit of measure for measuring the size of software. But because FPs were developed in the 1970s, are they not now outdated for today’s event-oriented programming and multi-tiered software architectures?

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Case Study: Anritsu




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Case Study: Assefaz


Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical Audits. Find out how the co-op divided up the implementation, and how the new solution has streamlined numerous processes related to its administrative health care services.

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Case Study: SCI




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Case Study: Diebold


Based in Canton, Ohio (US), Diebold provides automatic teller machines (ATMs), security systems, and integrated self-service solutions for the financial and retail industries. To accelerate technician training and assure regulatory compliance, Diebold integrated a learning management system (LMS) within its Oracle environment. Learn how Diebold’s solution reduced technicians’ speed-to-competency from 18 months to just 4.

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Case Study: Pandora


Pandora is an Internet radio service that needed an agile, sustainable platform for future growth. So Pandora moved its entire IT infrastructure to the cloud, and using FinancialForce accounting and human capital management (HCM) solutions, the company achieved dramatic results.

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Case Study: Cimarex


Cimarex is a large oil and gas exploration and production company based in Denver, Colorado, with over 1000 employees located across the U.S. With a team of only three engineers and an average of 600 to 700 people on the network at any given time, identifying and evaluating delays while providing a quick response time was an important issue for the engineering team. Cimarex required a solution that would provide visibility into the network centers and identify and segregate network problems from application problems, without requiring a lot of engineer maintenance.

Fluke Networks network monitoring applications allowed Cimarex to monitor each network individually and pinpoint any variances in performance. Issues that used to take days or weeks to resolve are now fixed quickly, letting the engineering team focus on more important projects. Read more in this case study from Fluke Networks.

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