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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 use case points


Case Study: Miller Welding
To survive in today’s global economy, meet customer demands, and solve its growing inventory control problems, family-run business Miller Welding and Machine

use case points  The ones we probably use the most are Inventory, Supply and Demand, Shop Tracking, and Advanced Production Scheduling (APS) . In fact, APS is a huge thing for us. Our Global Shop system literally schedules everything we do. Eric Miller IT Manager Miller Welding and Machine Searches related to Case Study: Miller Welding : Global Shop Solutions and Miller Welding One-system ERP Implementation | Business Solution | ERP Software | ERP Software Solutions | ERP Management Software | Business ERP Software |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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How to (Ab)Use Your Employees as a Social Platform


Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts by a few large brands such as Pepsi, Dell, Gap, and Intel. She brought up the interesting point that Pepsi is mulling over the idea of engaging its employees—i.e., its most treasured resource—in extracurricular activities. And this is

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The Case for Integrated Processes


Most chief executive officers (CEOs) have developed strategies that push their companies to achieve certain goals. So why are so many companies failing to achieve these goals? Because their twenty-first century vision is being held back by twentieth century processes and IT systems. The missing ingredient: information. And the key to facilitating the flow of information lies in integrated processes.

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Business Case - Dunkin Donuts


Daniel Mourand, CEO, chose Microsoft Great Plains sofware and, today, he does not regret his decision.

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Case Study: Small Retail Chain Gears Up for Rapid Growth


Elephant Pharm, a start-up retail chain in the natural health and wellness retail market, needed a software solution to help the company compete with the bigger players in the industry, and to achieve rapid growth. The retailer found the right software with Aldata Solution.

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Function Points: Are They Really the Right Unit of Measure for Software Sizing?


Function points (FPs) are the most popular unit of measure for measuring the size of software. But because FPs were developed in the 1970s, are they not now outdated for today’s event-oriented programming and multi-tiered software architectures?

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The Arrow Now Points To Cisco


Cisco Systems’ announced acquisition of ArrowPoint Communications Inc., strengthens its content switching Internet products.

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Case Study: Britax




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Case Study: SKF Group


Supplier of bearings, seals, and lubrication systems, SKF works closely with its customers to develop products. As such, accurate product data and efficient collaboration—especially in SKF’s automotive division—are crucial. Currently, SKF uses PTC’s Windchill product lifecycle management (PLM) solution suite to manage document sharing, support of internal product development processes, and more. Learn about the benefits.

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Case Study: Seedway




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Case Study: Invacare


Invacare sells made-to-order (MTO) home medical equipment in 20 European countries. To shorten the product launch cycle, optimize the order process, and streamline spare part sales, Invacare chose the Cameleon Commerce Suite. Learn how integrating this e-commerce solution—with product configuration functions—with its enterprise resource planning (ERP) system helped Invacare reduce costs and increase customer satisfaction.

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