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Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

use cases xrm  Microsoft is attempting to use xRM to broaden its potential customer base for Dynamics CRM and appeal more to the  independent software vendors (ISV s),  value-added resellers (VAR s),  system integrators , and internal IT organizations. By being able to use a  common and shared infrastructure, licenses, and resources (in a “one license, many applications” or application platform agreement [APA] manner ), Microsoft’s customers and partners are beginning to develop such LOB applications. More Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » use cases xrm


The Lesser-Known (Social) Facts about Microsoft Dynamics CRM
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC

use cases xrm  note that many customers use Microsoft Dynamics CRM and SharePoint in tandem, partly due to SharePoint’s Web site and portal capabilities.   Meet the 2011 Release In early 2011, Microsoft brought significant innovation and value to its customers with the launch of Microsoft Dynamics CRM 2011 worldwide. This was another significant milestone for the Microsoft Dynamics CRM program, which has been delivering innovative products to customers since early 2002 and significantly impacting the market, in the Read More...
7 Mistakes You Can Avoid With E-mail Harassment Cases
In a landmark 7-2 decision, the US Supreme Court ruled that employers are responsible for harassment—even if they are not aware that it is going on. This

use cases xrm  Mistakes You Can Avoid With E-mail Harassment Cases In a landmark 7-2 decision, the US Supreme Court ruled that employers are responsible for harassment—even if they are not aware that it is going on. This “should have known” standard is particularly troublesome when harassment involves e-mail. How can you possibly know about every e-mail message from your employees, when thousands are sent every day? Read More...
How Manufacturers Can Use Project ERP to Weather Tough Times
Everything manufacturing executives thought they knew about project management and operations management is changing. Now, project managers may be connecting

use cases xrm  Manufacturers Can Use Project ERP to Weather Tough Times Everything manufacturing executives thought they knew about project management and operations management is changing. Now, project managers may be connecting elements of an ongoing enterprise with a project in order to achieve certain defined goals, or use projects in a recurring way. Discover the many benefits manufacturers can realize by adopting a management-by-project approach with project-centric ERP software. Read More...
How to Use Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean
Many competitive businesses are implementing “lean” initiatives to expose and attack waste and setting goals for continuous improvement through Six Sigma

use cases xrm  to Use Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean Many competitive businesses are implementing “lean” initiatives to expose and attack waste and setting goals for continuous improvement through Six Sigma principles. Consensus is growing that technology is key for successful lean initiatives. This white paper defines addresses the impact lean initiatives have on profitability and considers the role of information technology (IT) in enabling lean initiatives. Read More...
Eurocopter Expands Use of PTC’s Portfolio to Accelerate Service Strategy
PTC recently announced that Eurocopter, an EADS subsidiary, is expanding its use of PTC technology solutions to enhance the contribution Eurocopter support

use cases xrm  Expands Use of PTC’s Portfolio to Accelerate Service Strategy PTC recently announced that Eurocopter, an EADS subsidiary, is expanding its use of PTC technology solutions to enhance the contribution Eurocopter support services makes to the company’s overall business performance. In 2008, EADS selected PTC technology solutions to serve as the backbone of its PHENIX Master Product Definition platform, an initiative to harmonize its product lifecycle management (PLM) environment across the Read More...
When Passwords Aren't Enough: The Need for Strong Online Authentication That Is Easy to Use
For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This

use cases xrm  That Is Easy to Use For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site security now. Read More...
How to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market
Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market

use cases xrm  to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client Read More...
Expand Accelerators Datasheet: How to Use WAN Optimization to Solve the Server Consolidation Challenge
Delivering access to applications over the wide area networks (WANs) is now an essential aspect of any IT strategy to reduce total cost of ownership and improve

use cases xrm  Accelerators Datasheet: How to Use WAN Optimization to Solve the Server Consolidation Challenge Delivering access to applications over the wide area networks (WANs) is now an essential aspect of any IT strategy to reduce total cost of ownership and improve return on investment. For example, server-based computing and server consolidation strategies can remove servers out of the branch offices to consolidate and centralize them in the data center, usually based on a virtualization infrastructure. Find out Read More...
Visual South
Visual South has been in business for more than 20 years, making its customers more successful through the use of VISUAL ERP. Visual South consists of a diverse

use cases xrm  more successful through the use of VISUAL ERP. Visual South consists of a diverse group of people with deep experience in VISUAL and in manufacturing, and how they are intertwined. Visual South offers solutions to business problems that are cost effective, easy to implement, and easy to use. Read More...
How to Use Automation and Virtualization to Improve Service Levels of Your Applications
Across the globe, IT organizations are hindered by applications that were built in silos with tightly coupled dedicated hardware and software, resulting in

use cases xrm  to Use Automation and Virtualization to Improve Service Levels of Your Applications Across the globe, IT organizations are hindered by applications that were built in silos with tightly coupled dedicated hardware and software, resulting in systems which are too brittle to rapidly respond to new directives. The only way out is to create a more dynamic, real-time IT infrastructure—one that allows resources to be quickly repurposed to the most critical tasks. Read More...
Designing Compelling Business Intelligence Business Cases
IT investment continues to grow, as do the solutions that are funded by it. So far, this growth has contributed more to complexity than simplification

use cases xrm  business intelligence (BI). The use cases presented in this whitepaper highlight ways that your company can benefit from standardization. Read More...
Software Estimation How to Go About It
While many software professionals know one or more software sizing techniques@most have a reasonable understanding of function point analysis (FPA) or use case

use cases xrm  point analysis (FPA) or use case point techniques—they’re often stymied when it comes to making a real-life estimate. Learn a methodology that can help you make realistic estimates, including best- and worst-case scenarios that you can use to make pricing and delivery commitments to clients. Read More...
BI Analysis in a Nutshell: Lyzasoft
In my previous post, Give BI to the Masses, I wrote about the strategies that have been implemented in some companies to empower more and more users to use

use cases xrm  and more users to use business intelligence (BI) tools as part of their regular daily tasks. This extends not only to decision makers and to those in charge of knowledge management,  but also to company-wide use. This has the potential to generate very different types of strategies; and thus (as with all innovations) will create the need to address other issues. Inevitably, it will also mean there are new requirements to be managed, including new data sources, and new or modified business processes and s Read More...
Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference
Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation

use cases xrm  and Productivity: How to Use Compensation to Motivate and Make a Difference Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors. Read More...

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