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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 user focused principles


User-Focused Design Principles Shape the Customer Experience
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing

user focused principles  the strategic role the user experience plays in gaining a competitive advantage. With the explosion of new economy products and services, the notion of 'usability' has expanded, evolved and been thrust into the corner office of the enterprise. No longer limited to a focus on computer/human interaction, usability must now address the entire range of the customer experience. Rubin remembers the early days of the usability movement, when human factors engineers focused on the product as the key to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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ERP Fail: When Best Practices Meet Real Life


Open University PhD candidate Gabrielle Ford has a new perspective on why, despite an abundance of expert insight, so many ERP implementations continue to fail. TEC is collaborating with Ford to provide a 20-minute survey for ERP users, and is offering three-day free access to its evaluation models and vendor data to readers who complete the survey. Take the survey now. This post signals the start

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Epicor ERP Version 10 Is Now TEC Certified


Epicor ERP version 10 is now TEC certified in the ERP and financials solution spaces. Epicor ERP software is an enterprise-wide solution that is capable of supporting medium and larger businesses in functionality and scalability while remaining user friendly, with a logic that even relatively inexperienced ERP software users can easily comprehend. Read more in this blog post about the Epicor ERP 10 certification from TEC's Aleksey Osintsev.

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Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations


Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely repeated revenue stream over a long period of ownership.

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Salesforce.com Launches Salesforce Wear


Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com recently launched Salesforce Wear, its initiative for wearable computing in the enterprise. With wearable IoT tools, companies can discover new ways to market, sell, service, and design products.

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Support for Old Releases-Good for the User but Is It Good for the Vendor?


The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at providing support for older releases, it is good business for the vendor. The decision may be sugar-coated with pronouncements about doing what is good for the customer, but both the vendor and the customers know that the first consideration must be the money.

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A User Centric WorkWise Customer Conference


WorkWise's business model is all about 'loving the customer'. A recent visit to their Customer Conference showed us the business plan in action. Is it time for other companies to consider this model?

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Stratyc's Laser-Sharp Focused Tools Retrofit Legacy Systems


When a technology vendor focuses on a tightly defined market of, the value received by its customers is typically greater. Stratyc seems to be the case in point.

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The Alignment-focused Organization


To close the gap between strategy, risk, and execution, companies need to build strategic alignment across all aspects of the business. Learn how your company can benefit from deploying strategy management software as part of a larger corporate performance management solution—encompassing business planning and consolidation, profitability and cost management, spend analytics, and governance, risk, and compliance.

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The Keyword Is FlexPLM: Day 2 at PTC/USER World Conference 2010


Following the general opening session presented by keynote speaker Peter Burrows, CIO Emeritus, Head of Enterprise Architecture, adidas Group, the media and analyst discussion session with Burrows allowed me to learn more details about adidas' FlexPLM implementation. In addition, I also had a 1:1 interview with Kathleen Mitford, VP, Product and Marketing Strategy focusing on the consumer

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Vendor Defends Its Strongholds with Focused Enterprise Resource Planning Solution


Strategic Systems International (SSI) needs no special introduction to British process industries (such as consumer products manufacturers and whisky distillers), but it largely remains a well-kept secret elsewhere.

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