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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 user focused


User-Focused Design Principles Shape the Customer Experience
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing

user focused  the strategic role the user experience plays in gaining a competitive advantage. With the explosion of new economy products and services, the notion of 'usability' has expanded, evolved and been thrust into the corner office of the enterprise. No longer limited to a focus on computer/human interaction, usability must now address the entire range of the customer experience. Rubin remembers the early days of the usability movement, when human factors engineers focused on the product as the key to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, Applications Software

This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include software development; software maintenance; software reengineering/rearchitecting; porting software to a new platform; defect correction and bug fixing; and software testing; etc. Application areas could include core applications, enterprise applications, web applications, integration between applications, mainframe applications, desktop applications, wireless applications, software packages, and games. 

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Stratyc's Laser-Sharp Focused Tools Retrofit Legacy Systems


When a technology vendor focuses on a tightly defined market of, the value received by its customers is typically greater. Stratyc seems to be the case in point.

user focused  Success at H.B. Fuller User Recommendations Companies which run ERP systems on AS/400 platform and who find themselves in need of contemporary e-business technologies to streamline operations should place Stratyc on their short list of vendors to consider. Stratyc's hosted solution offers a low-cost, low-risk and fast way to start conducting business electronically with suppliers and/or customers. Stratyc's solution is seemingly a viable solution for companies who, for whatever reason, plan to stay on Read More

Two Highly Focused Vendors Team For Their Markets' Good


For every vendor, focus often results with more value to its targeted customers. Two highly focused vendors that also remain profitable and growing even in these difficult economic times, Ross Systems and Prescient Systems, are thus seemingly poised to offer enriched combined value proposition to their respective markets.

user focused  access to Ross's sizable user base plus access to international markets. Expanding Prescient's global reach is just another step in our plan to deliver the best supply chain planning solutions to the process industry, especially the consumer goods market, said Jane Hoffer, president and CEO of Prescient Systems. In difficult market times, we remain ahead of plan and are on target to surpass 100 percent year-over-year growth for 2002. In the second quarter alone, we signed five new client wins, in Read More

Challenges and User Recommendations for a Focused Enterprise Resource Planning Solution


Some major SSI competitors, while possibly inferior regarding process or mill industry focus, will influence some purchase decisions through more comprehensive horizontal product portfolios, and superior global presence, localization capabilities, and viability—which are still hurdles for SSI to overcome.

user focused  and User Recommendations for a Focused Enterprise Resource Planning Solution Challenges Strategic Systems International ( SSI ) ( http://www.ssi-world.com ) has been developing, implementing, and supporting packaged enterprise systems since 1982, initially as an information technology (IT) department of Powell Duffryn plc , and since 1998 as a privately held company (till becoming part of Chelford in the early 2000s). SSI certainly still faces challenges, as it must continue to defend its narrow Read More

A Conversation with Ability: User-focused Manufacturing ERP Software


Producing software that will essentially benefit the competition is not your everyday business decision. But that's exactly what Ability did with its Ability 585 ERP system. Download this podcast to listen to a revealing discussion with Ability's Mike Bostick and Don West. You'll find out what sets this manufacturing software apart from other systems, why its users are so pleased, and why—in Ability's words—"a rising tide floats all boats."

user focused  Conversation with Ability: User-focused Manufacturing ERP Software Producing software that will essentially benefit the competition is not your everyday business decision. But that's exactly what Ability did with its Ability 585 ERP system. Download this podcast to listen to a revealing discussion with Ability's Mike Bostick and Don West. You'll find out what sets this manufacturing software apart from other systems, why its users are so pleased, and why—in Ability's words— a rising tide floats all Read More

Implementing Detailed User-level Auditing of UNIX and Linux Systems


UNIX and Linux systems aren’t exempt from the rigors of regulatory compliance. System logs can help you spot suspicious insider activity and contribute to more accurate compliance reports by showing which users accessed what systems, what commands they executed, and what changes they made to key files and data. Find out how centralized UNIX/Linux auditing can help you troubleshoot and reduce your risk of non-compliance.

user focused  Detailed User-level Auditing of UNIX and Linux Systems UNIX and Linux systems aren’t exempt from the rigors of regulatory compliance. System logs can help you spot suspicious insider activity and contribute to more accurate compliance reports by showing which users accessed what systems, what commands they executed, and what changes they made to key files and data. Find out how centralized UNIX/Linux auditing can help you troubleshoot and reduce your risk of non-compliance. Read More

User Recommendations for Pricing Management


Price management might improve revenue (by a few percent) and gross margin (even by an umpteen percent), but the truly amazing benefits should only come when price management is integrated with appropriate cost information and demand management.

user focused  , and Zilliant . User Recommendations Ultimately, this move into pricing management is good news for the respective customers of Vendavo, Khimetrics, ProfitLogic, SAP, and Oracle , particularly those that seek to improve their pricing processes and exchange relevant information with business partners that are not necessarily SAP or Oracle shops. These announcements may also come in handy for SAP and Oracle customers looking for a pricing solution, and it should generate increased confidence about vendor Read More

Big Data Analytics: Profiling the Use of Analytical Platforms in User Organizations


While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as organizations seek to store and analyze greater levels of transaction details, as well as Web- and machine-generated data, to gain a better understanding of customer behavior and drivers. This report examines the rise of "big data" and the use of analytics to mine that data.

user focused  of Analytical Platforms in User Organizations While terabytes used to be synonymous with big data warehouses, now it’s petabytes, and the rate of growth in data volumes continues to escalate as organizations seek to store and analyze greater levels of transaction details, as well as Web- and machine-generated data, to gain a better understanding of customer behavior and drivers. This report examines the rise of big data and the use of analytics to mine that data. Read More

MAPICS Moving On Pragmatically Part 4: Competition and User Recommendations


Production management remains MAPICS’ strongest spot, and, therefore, it has often been implemented only in manufacturing divisions of large global organizations that use a Tier 1 ERP product for corporate financials and/or HR applications. Therefore, executing the ambitious initiatives with its modest albeit solid resources compared to the above competitors will be a notable challenge.

user focused  Part 4: Competition and User Recommendations Competition For the last several months, MAPICS, Inc . (NASDAQ: MAPX), a global provider of extended ERP applications for world-class mid-sized manufacturers, has embarked on a painstaking process of producing a strategy going forward that would pragmatically blend the company's traditional values and success factors with new approaches to stay in tune with market trends. If Microsoft Business Solutions ( MBS ), with its huge resources and a single .NET and Read More

Announcing Agilisys (Formerly SCT’s Process Manufacturing & Distribution Business) - Finally Fully Focused On Process Manufacturing


The new independent company will certainly benefit from having control of its own financial destiny, being able to make decisions based upon its own needs and objectives rather than being a small part of the much larger entities needs and objectives.

user focused  suites to the existing users of other ERP backbones. The Catalyst program includes products, services and prepackaged integration to a company's existing ERP backbone. Customers Agilisys customer base features a strong selection of both large and mid-market companies. It includes household names like Coca Cola Fountain , Molson Brewing , Glaxo Smith-Kline , Safeway Inc. and a selection of smaller companies like Horizon Organic , Spraylat and Basic American Foods . The company's new president has been Read More

Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street?


Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what the market is ready to bear rather than be based on what vendors think is a profitable way to deliver solutions.

user focused  User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? A series of articles published at the end of 2005 highlighted at great length a conundrum on price per value that has long affected enterprise application vendors and their users. Specifically, while vendors would like to have well-oiled business models that promote stable and recurring revenue streams (which in turn would ensure future product and service enhancements), users favor freedom of choice (in terms of which vendors Read More

8 Critical Metrics for Measuring App User Engagement


How do you measure the success of your mobile app? Driving your revenue is fundamentally dependent on personalization and engagement, and using the right metrics is the key to attaining and keeping users. This guide outlines the eight engagement metrics critical to app success, and includes suggestions for running marketing campaigns and boosting return on investment (ROI).

user focused  Metrics for Measuring App User Engagement How do you measure the success of your mobile app? Driving your revenue is fundamentally dependent on personalization and engagement, and using the right metrics is the key to attaining and keeping users. This guide outlines the eight engagement metrics critical to app success, and includes suggestions for running marketing campaigns and boosting return on investment (ROI). Read More

A Portrait of the Enterprise Software User in the Pharmaceutical Industry


The pharmaceutical industry faces strict regulatory requirements in the approval of drugs for treatment of diseases. Software can help pharma successfully manage compliance and risk and quickly bring effective and safe drugs to market. Read this article by TEC product manager Rahim Kaba on the types of software and functional priorities that pharma users seek to streamline their operations and manage regulatory compliance.

user focused  of the Enterprise Software User in the Pharmaceutical Industry My article depicting a portrait of the Indian enterprise software user prompted me to develop a new series of articles that describe enterprise software users in other geographies and industries. Having worked previously in the pharmaceutical industry, I decided that my next article would focus on the enterprise software buying intentions and behaviors in that sector. Through an analysis of Technology Evaluation Centers’ (TEC’s) market Read More

HIPAA-Watch for Security Speeds Up Compliance Part Two: Phase III and IV, and Product and User Recommendations


Once the user defines compliance case boundaries and establishes the data criteria in Phases I and II, the HIPPA-Watch for Security tool begins Phase III by launching the risk analysis engine, and concludes with Phase IV, which generates the report. Using the HIPPA-Watch for Security tool can help an organization comply with the Final Security Rule and help companies understand which safeguards can generate a greater return on investment.

user focused  IV, and Product and User Recommendations HIPAA-Watch for Security Speeds Up Compliance Part Two: Phase III and IV, and Product and User Recommendations Featured Author - Laura Taylor - August 28, 2004 Introduction The HIPPA-Watch for Security tool was developed by RiskWatch a company founded in Maryland (US) in 1993. The tool is designed to aid companies through US risk analysis to eventual US regulatory compliance. Its risk analysis engine is embedded in the product and consists of four phases. Phase I Read More

Service Management: Understanding the Real End-user Experience


How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can track customer interactions in real time—transforming online experiences into truly effective channels for customer care.

user focused  Management: Understanding the Real End-user Experience How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can track customer interactions in real time—transforming online experiences into truly effective channels for customer care. Read More