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Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

using benchmarking to advance research a challenge to software  in 2005. Prior to using the customer relationship management database, Hilti had very little complete customer information; for example, only 3% of contacts had e-mail addresses and only 16% had phone numbers. Today Hilti has well over 90% completed customer data. Having this comprehensive data allows companies to better segment their customers and communicate with more focused campaigns, and it's helped Hilti better understand its market. Results with SAP® Software Improved customer segmentation for Read More...
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Documents related to » using benchmarking to advance research a challenge to software


Enabling Product Innovation: The Roles of ERP and PLM in the Product Lifecycle
Companies are turning toward product innovation to achieve revenue growth, but to generate return on an innovation idea, the idea must be fully developed. When

using benchmarking to advance research a challenge to software  innovation environment should investigate using PLM solutions in combination with ERP solutions. Clearly identify roles - Identify which business processes will be supported by PLM and ERP, and define complementary roles that leverage the strength of each solution. Make a clear integration capability decision - When deciding on whether to use PLM solutions, recognize the value of integration, including lower risk and integration expense. Don't sacrifice your real needs - When defining roles, understand Read More...
Time to Change: New Thoughts on Supporting Business Change Fast and Flexibly
To succeed in ever-changing market conditions, you must manage and navigate an information network of business partners. Though you may have long focused your

using benchmarking to advance research a challenge to software  their own needs by using external service providers. This creates a risk of recreating the disconnected conditions of the early nineties that the advent of PC technology introduced. The question therefore is not whether to change, but how to change safely and enable enterprises to make the most of new technologies in a connected enterprise, without endangering systems that support mission-critical processes. Networked enterprises require solutions to enable end-to-end processes that span departmental Read More...
The Gain and Pain of Global Retail Sourcing
The appeal of global sourcing for many industries is certainly understandable, given the potential lower cost benefits, but without careful elimination of all

using benchmarking to advance research a challenge to software  the other hand, by using a Web-enabled infrastructure, user enterprises should be able to better integrate globally with their supply base, and broaden the scope of vendors they can locate. Such technology has lately streamlined the ability of many retail firms to get estimated pricing from several vendors simultaneously. Also, when the design team comes up with a new fashion concept and wants to get a sample of that concept, such a system allows the information that they have designed to flow into the Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

using benchmarking to advance research a challenge to software  to complete a call. Using the approach, the network can check resource availability and deliver traffic accordingly. This approach is very similar in process to the circuit setup and teardown associated with a telephone call on the PSTN. In the PSTN, ISDN (access networks) and SS7/CSS7 transit networks provide this signaling mechanism. Provisioned QoS-A second approach requires advance planning and design. Differentiated Services (DiffServ, also called the DiffServ Code Point-DSCP) requires specific Read More...
SAP Invited to White House to Showcase Consumer Innovation in Advancing Public Safety
The White House invited SAP to demonstrate the capabilities of Recall Plus, a product designed to

using benchmarking to advance research a challenge to software   Read More...
Addsum Business Software
Addsum Business Software was founded in 1992, as a spin-off of a prior business, Inkit Productions (founded in 1986). The company provides database-driven

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Selecting Software: A Systematic Approach to Buying Software
In our new “wired” world, software is no less important than other products and services in our everyday lives. But people are generally more used to buying

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The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP
Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise

using benchmarking to advance research a challenge to software   Read More...
Using SumTotal Systems to Build a Structured Approach to Learning and Development
Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent

using benchmarking to advance research a challenge to software  SumTotal Systems to Build a Structured Approach to Learning and Development Murray Metals Group, an independent UK-based metal business, needed to develop a structured approach to learning across the organization and build a consistent learning program across all 20 geographical locations. Murray Metals Group chose SumTotal® Learning Management to act as a central learning management resource, thereby successfully establishing a learning and development capability within the organization. See how. Read More...
Bloor Research
Established in 1989, Bloor Research conducts analysis, information technology research, and consultancy. The company publishes white papers, reports, and

using benchmarking to advance research a challenge to software   Read More...
Mainsaver Software
Mainsaver Software (formerly JB Systems) is wholly owned by the privately held Ameritege Technology Partners, LLC. Mainsaver develops enterprise asset

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Cezanne Software
Cézanne Software provides human capital planning (HCM) and management software, and develops and designs solutions that enable organizations to better plan and

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BatchMaster Software Inc
BatchMaster Software, Inc. has provided manufacturing software designed for process-batch manufacturers for over two decades, with more than one thousand

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Taking Measures for True Success: How to Choose Software That Meets Your Needs
A failed software implementation can cost companies millions in wasted time and money. To ensure your software selection project isn’t a sorry statistic, use the right metrics to gauge your success. Time, budget, and functionality aren’t enough--focus your efforts on requirements analysis and definition. Take measures to ensure your software meets your needs, and discover how to perform accurate requirements analysis.

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