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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 utility cart garden


Online M2M Marketplace
There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly

utility cart garden  deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Jaspersoft 4, New Year . . . New Gear


On January 11, 2011, Jaspersoft launched a new version of its BI suite named Jaspersoft 4. The open source software provider will be promoting its new business intelligence (BI) suite designed to provide users with self-service BI features via its Web Application user interface (UI). Built on open Web standards, Jaspersoft 4 is a complete Web application, and it’s ready to be deployed on premise

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Enterprise Resource Planning: Bridging the Gap between Product Vision and Execution


Why has Infor been successful at tacitly nurturing and growing acquired companies when many more noisy competitors have not?

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Making Asset Investment Planning Work: Unlock the True Potential of Your Current Spend


Utility and energy sector executives face a litany of critical industry demands. Mandatory reliability standards and environmental compliance, along with expanding capacity requirements, must be factored into increasingly complex operating plans. Struggling to maximize your aging infrastructure and ensure every investment yields maximum return? Learn how you can get more done with asset investment planning.

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Asset Performance Management - A Must Have For Asset-Intensive Companies


During an asset’s life cycle, you can save money acquiring, using, and disposing of it at the right time. When your activities do not require many assets, it is easy to understand what the optimal use of an asset is, but when you use sophisticated tools; heavy machinery; and hundreds of trucks and forklifts things can get a lot more complicated. Depending on how you use it, any tool or

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CC&B for Telecommunications Industries


Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.

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Internet Trust Marks: Building Confidence and Profit Online


Increase your Web site's potential with a trust mark. Learn how to increase transactions on your site and decrease shopping cart abandonment when you read this white paper. Download this paper and you will learn just how beneficial trust marks are to online businesses.

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IBM is Serious About SMB


In the battle for market supremacy, IBM wants to win by reducing Microsoft's market potential. IBM has selected the infrastructure as its battlefield. Both companies are heavily investing to attract best-of-breed channel partners that will be instrumental to a successful small and midsize business (SMB) strategy.

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Bonide Selects DEACOM ERP


Bonide Products, Inc. has selected the DEACOM Enterprise Resource Planning (ERP) system to reinforce its operations with a modern technology foundation. Bonide has demonstrated substantial growth over the last five years, and set a similar growth goal for the next five years.

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IFS Ends Year with a Few Bangs


IFS has had a pretty decent time of late, but the company has apparently had a great end to 2013 if one judges by a slew of new win announcements. Senior analyst P.J. Jakovljevic details the company's latest acquisitions and looks ahead to what we might expect from IFS in 2014.

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Buying FOSS Development Labor Online


I received an e-mail notice today about Cofundos, a "community innovation @ funding" site, which launched last week. Cofundos looks like one possible solution to an often murky area in the open source software space: how to continue fueling development. Suppose you find some open source software useful but it doesn't have commercial backing devoting regular developers (for example, Red Hat or

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Can a Virtual Vuvuzela Help Make Your Voice Heard in the Social Media Universe?


It’s a really noisy world we’re living in, and the social media universe is no exception. Even with the tightest security settings and minimal online presence/popularity, you are still subject to advertising, invites, recommendations, requests, etc., most of which are not very useful to you. And things will only get worse: Twitter will start selling followers, Facebook launched Facebook

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Disruptive Innovations? On-demand Pricing Models and Vendors


Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches to take through the channel.

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Case Study: Oldfields


Founded in 1916, Oldfields is an Australian manufacturer of painting equipment, scaffolding, and garden sheds. To meet aggressive customer responsiveness targets, the company depends on up-to-date information and reliable communications. Learn how implementing PRONTO-Xi on a wide area network (WAN) helped Oldfields get quick access to data required for decision making, controlling costs, and improving customer service.

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The Seven Types of Power Problems


Many of the mysteries of equipment failure, downtime, software, and data corruption are the result of a problematic power supply. Compounding the problem is that there is no standardized way to describe power problems. Learn more about common power disturbances, what can cause them, and how to safeguard your critical equipment—all described in Institute of Electrical and Electronics Engineers (IEEE) standard terms.

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