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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 utility carts with wheels


Telco Charged with Trickery on Technology
Bell Atlantic is charged with failing to fulfill promises to bring DSL and other high-speed Internet access to the home.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » utility carts with wheels

Dealing with Chaos: Four Steps to Manufacturing Success


Many manufacturers and distributors have embraced the lean philosophy. But the tight controls necessary for success with Lean can leave companies vulnerable to supply disruptions, production problems, quality issues, and abrupt changes in demand. Learn how making your manufacturing operations and supply chain flexible can help reduce operational costs, increase cash flow, increase company value, and grow your business.

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Network Protection with Open Space Security


Today’s information technologies present businesses with countless ways to communicate and collaborate, creating a new global work environment that does not follow traditional physical limitations of borders and boundaries. Find out about an approach to network security that extends your protection beyond the workplace to reach remote users and an increasingly mobile workforce.

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Managing Risks Associated with Outsourcing


Strategic cost reduction has been a focus area for financial institutions (FIs), with outsourcing emerging as a very attractive option lately. But outsourcing is fraught with risks. This article examines risks associated with outsourcing and offers perspectives on managing these risks.

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Dell KACE Remote Management with Intel vPro Technology


With the latest versions of Intel vPro technology, KACE Appliances offer remote management capabilities for systems that are better than ever—even when the KACE agents are not running, or the system is blue-screened, or has hardware or startup issues. This paper details how Dell KACE Appliances can be integrated with the Intel vPro technology to offer effective remote system management and recovery.

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Business Objects Teams With TopTier For Analytics


Business Objects and TopTier Software have teamed to provide a unified enterprise portal to unite ERP, CRM, and supply chain information with business intelligence. Given that the market for analytical applications is estimated to mushroom at a compound annual growth rate of 28 percent to more than $6 billion in 2004 (source: IDC), these vendors are in the right place at the right time (and so is everybody else).

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Managing Compliance with 21 CFR Part 11


Compliance with regulatory requirements is a business-critical need you must maintain. But meeting this need is more challenging with the creation of new regulations, such as 21 CFR Part 11, governing the use of software for secure data processing. But compliance is possible: an enterprise resource planning (ERP) system can help with audits, document and digital signatures, validation scripts, and other security needs.

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Rosslyn Analytics Partners with Differentia Consulting


Under the terms of the newly announced partnership with Rosslyn Analytics, Differentia Consulting, one of the United Kingdom’s largest technology consultancies and QlikTech’s largest UK partner, will develop QlikView apps using Rosslyn Analytics’ cloud-based RAPid enterprise data enrichment platform for clients in the UK and Ireland and their associated global affiliates.  The important bit

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Utility Businesses and Asset Management


Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into single coherent systems. Good asset management is increasingly about being able to feed information from business processes across the company into an asset management system, and using information from that system for financial and operational improvement.

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Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

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NetSuite Buys Bronto, Provides Retailers with CRM Software with Marketing Automation


NetSuite acquired Bronto Software and will now be able to complement its cloud-based customer relationship management (CRM) offering with marketing automation capabilities. In his article, TEC's P.J. Jakovljevic looks at how merchants can use the software to provide their customers with a unified buying experience across all digital channels.

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