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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 utility definition


Continuous Data Quality Management: The Cornerstone of Zero-Latency Business Analytics
No matter how well an enterprise implements a CRM, ERP, SCM, Business Intelligence, or Data Warehouse project, poor data quality can destroy its utility and

utility definition  quality can destroy its utility and cost real dollars. According to recent industry studies: Poor data quality costs businesses $611 billion per year in the United States alone (TDWI). 75% of businesses have experienced significant problems due to faulty data (PWC). Only 33% of businesses felt confident in the quality of their company's data. Now imagine the downstream impact of this same poor quality data fueling business decisions. Not only will bad decision be made, but when employees and managers stop

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » utility definition

Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

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The Case for Integrated Processes


Most chief executive officers (CEOs) have developed strategies that push their companies to achieve certain goals. So why are so many companies failing to achieve these goals? Because their twenty-first century vision is being held back by twentieth century processes and IT systems. The missing ingredient: information. And the key to facilitating the flow of information lies in integrated processes.

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Customer Relationship Management: Putting Customers at the Center of the Business


No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A customer relationship management (CRM) solution that encompasses all aspects of your business gives customers unprecedented visibility into the actions that impact them. Ultimately, this leads to greater accountability within the organization, and greater satisfaction among customers.

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How Missing Metadata Affects Text Optimization


When portable document format (PDF) documents are used for medical records, insurance policies, judicial statements—or anywhere that timely and efficient processing of documents is required— inaccurate or illegible characters are unacceptable. Learn how missing or incorrect metadata affects onscreen text rendering in PDF files, and find out how to minimize or prevent the effects of missing metadata.

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Two Origins, One Destination? A Look at the Two Main Genres of PLM Solution from the Integration Standpoint


There are two major genres of PLM solution: CAD-PLM and ERP-PLM. These two types have different integration capabilities, but the gap between them is shrinking thanks to various factors driving the market. Currently, however, the difference still matters in the solution selection process.

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Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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Get on the Grid: Utility Computing


The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called "grid" computing, it allows customers to purchase processing power and software access as needed, and pay based on how much and how often the software has been used.

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Informix XML’s Its Metadata Transport Layer


Informix® Corporation, has announced an XML Document Type Definition (DTD) for Extraction, Transformation, and Transport (ETT) of metadata. The DTD is designed to allow metadata sharing between different vendors’ products using the open XML standard.

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ScotiaMcLeod


Upgrading to CRM solution increases value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank, one of Canada's largest financial organizations with over $280 billion in assets. ScotiaMcLeod's financial advisors specialize in helping individuals and small business customers plan financial solutions for trusts, estate planning, borrowing and banking services. ScotiaMcLeod has more than 800 financial advisors working in 84 branches across the country. According to Chris Carter, Associate Director and Branch Manager for ScotiaMcLeod's North Vancouver office, the financial services sector is a people-driven business where customer service is critical to success.

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Teamworks


Lombardi offers two products that address BPM challenges: Lombardi Blueprint and Lombardi Teamworks. Lombardi Teamworks is a full-featured business process management system (BPMS) platform that allows users to design, implement, execute, manage, and improve processes. Teamworks add-ons are available for Microsoft Office and Microsoft SharePoint. The Teamworks shared model architecture allows users to aggregate all aspects of process design, implementation, and historical performance measures in a single process model. The entire process definition is implemented graphically in the unified development environment. Lombardi Blueprint is an on-demand, collaborative process documenting tool that enables companies to map processes, identify problems, and prioritize improvement opportunities. Processes documented in Blueprint can be exported to Teamworks for implementation. Together, Teamworks and Blueprint provide a unified BPM environment that enables: process discovery, mapping, and alignment to strategic business goals; collaboration in the definition, execution, and control of processes by business and IT stakeholders; fine-grained visibility to understand process and team performance; and flexibility to make changes.      

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