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Software Functionality Revealed in Detail
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 utility programmes


MPS in European and US Enterprises
The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and

utility programmes  security and end-point management Utility computing and delivery of IT as a service IT delivery channels and practices IT investment activity, behaviour and planning Public sector technology adoption and issues Integrated print management Through researching perceptions, Quocirca uncovers the real hurdles to technology adoption—the personal and political aspects of an organisation's environment and the pressures of the need for demonstrable business value in any implementation. This capability to

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » utility programmes

The N-able MSP Maturity Model


A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn about ways that managed services providers (MSPs) can develop a higher-value business by improving their ability to attract and retain high-quality customers and provide IT services in an effective manner.

utility programmes  more inline with how utility companies (water, electricity, etc.) approach service delivery. The amount of time the technicians from electric company actually spend to deliver electricity is irrelevant to the consumer since it has no visible impact on the cost per kilowatt-hour. ”Service' service providers can be identified as: Providing service guarantees in the form of a service level agreement (SLA) to the customer. Setting and achieving quality goals, both internally and externally (within the Read More

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

utility programmes  and IT Systems Management Utility Computing and Delivery of IT as a Service IT Delivery Channels and Practices IT Investment Activity, Behaviour and Planning Public sector technology adoption and issues Through researching perceptions, Quocirca uncovers the real hurdles to technology adoption – the personal and political aspects of a company’s environment and the pressures of the need for demonstrable business value in any implementation. This capability to uncover and report back on the end-user Read More

PSU International Botswana


PSU International (“PSU”) is the leading supplier of financial systems and services in the Public Service and Utility industries in Africa and the company has been successfully involved in projects in 14 African countries, and in more than 300 Local Authority and Utility organisations. PSU has been responsible for the implementation of both the Microsoft Dynamics Great Plains and Cogsdale Billing systems currently being used by all the Local Authorities in Botswana. The relationship between PSU and the Ministry of Local Government (“MLG”) began in 1998 with the initialisation of the computerisation project within MLGLH. PSU (Botswana) was established in 1998 to provide the necessary services to this project from a Batswana company.

utility programmes  the Public Service and Utility industries in Africa and the company has been successfully involved in projects in 14 African countries, and in more than 300 Local Authority and Utility organisations. PSU has been responsible for the implementation of both the Microsoft Dynamics Great Plains and Cogsdale Billing systems currently being used by all the Local Authorities in Botswana. The relationship between PSU and the Ministry of Local Government (“MLG”) began in 1998 with the initialisation of the Read More

Enterprise Energy Management Software - The Key to Effective Energy Utilization


Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers and more options for supply contracts. Managers who buy energy need to have more information about projected operational energy demand in order to get the best energy prices. They need a software system.

utility programmes  determine the accuracy of utility bills. Through EEM software an enterprise can create pro forma utility bills based on applicable contracts or tariffs that can be used to evaluate utility billing before payment is made. What Should You Look For in EEM Software Enterprises looking to invest in EEM software should consider several factors: The software should have functionality that includes all aspects of energy management from bill management to procurement to operating consumption monitoring. If you Read More

Intel Faces 820 Chipset Problems (Again)


In the latest round of setbacks to beset Intel’s performance-oriented 820 chipset, the manufacturer announces a recall of nearly a million motherboards shipped in 1999 & 2000.

utility programmes  provided a free downloadable utility that tests for the defective MTH component. However, in testing at TechnologyEvaluation.Com, we found this utility generated the dreaded Windows NT blue screen of death . We recommend contacting your vendor directly to confirm your status. Insist on onsite system board replacement, rather than a refund. Intel will be replacing defective 820-based SDRAM motherboards with its VC820 motherboard and 128MB of RDRAM. However, they are directing customers to contact their Read More

Enterprise Resource Planning: Bridging the Gap between Product Vision and Execution


Why has Infor been successful at tacitly nurturing and growing acquired companies when many more noisy competitors have not?

utility programmes  a library of re-useable utility components, such as single sign-on, authentication, licensing, printing, workflow management, reporting, enterprise service bus (ESB), etc. Rapid application development will be enabled through the development environment and UI design tool. Also, the Infor Business Integration Server (IBIS) platform will cater for eased integration with other Infor and third-party applications and services. Looking at the Corestone assembly environment, the top layer will consist of a Read More

SQL Server Technical Briefing


iSCSI storage area networks (SANs) offer an alternative for building SANs. Consolidating storage in a SAN offers storage management and scaling benefits for data centers, and iSCSI support in Windows Server 2003 makes connecting servers to an iSCSI SAN easier and more affordable. Read this technical briefing to understand best practices and the benefits of using an iSCSI SAN with SQL Server 2005.

utility programmes  iSCSI traffic The SQLIOSim utility is designed to generate exactly the same type and patterns of I/O requests to a disk subsystem as SQL Server would, and to verify the written data exactly as SQL Server would. Note that this is an accuracy and stress tool, not a performance measurement tool. SQLIO Results The overall SQLIO runs revealed that the system tested has the potential to move a substantial amount of data. The results show that iSCSI SAN environments can perform as well or better than Fibre Read More

Server Consolidation through Utility Computing


Server consolidation is a hot topic. As a supplier of enterprise-class servers, Egenera has participated in many consolidation projects, with both customers and prospects. This paper summarizes what we’ve learned about consolidation, and provides a roadmap for driving consolidation in your organization. We answer the question most often asked by our customers: How do we get started?

utility programmes  Consolidation through Utility Computing Server consolidation is a hot topic. As a supplier of enterprise-class servers, Egenera has participated in many consolidation projects, with both customers and prospects. This paper summarizes what we’ve learned about consolidation, and provides a roadmap for driving consolidation in your organization. We answer the question most often asked by our customers: How do we get started? Read More

Ramco Systems - Diversity Marshaled Through Flexibility


While Ramco System’s combination of experienced offshore application developers, the best practices of component-based applications development and code generation, and strategic partnerships is possibly a unique value proposition, it will still take some doing for a full-blown expansion worldwide.

utility programmes  aerospace, chemical, building products, utility, food and other industries to operate more efficiently with Ramco solutions. This concludes Part One of a three-part note on Ramco Systems. Part Two will discuss the Market Impact of recent announcements and Part Three will cover the Challenges faced by Ramco Systems and make User Recommendations. Read More

Buying FOSS Development Labor Online


I received an e-mail notice today about Cofundos, a "community innovation @ funding" site, which launched last week. Cofundos looks like one possible solution to an often murky area in the open source software space: how to continue fueling development. Suppose you find some open source software useful but it doesn't have commercial backing devoting regular developers (for example, Red Hat or

utility programmes  then no matter its utility, a lot of people or companies might be wary about relying on it in any larger-scale sense--who can they go to if they have a problem? Sites like Cofundos could provide the means to ensure an open source project meets the needs of its users. The Cofundos site lets people post an idea for some sort of open source project they'd like to see realized. Then other interested parties, participate in refining the idea and fronting money for it, which selected specialists actually Read More

Microsoft Releases Preview of Exchange Server 2000


Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed via Microsoft's web site at http://www.microsoft.com/exchange. The product is available in English, German, French and Japanese versions.

utility programmes  mailbox level. The NTBACKUP utility which is shipped with Microsoft Windows NT Server is made Exchange Aware upon the installation of the exchange server, yet only allows for a all or nothing back up and restore of the two primary exchange databases, priv.edb and pub.edb. One may take note that neither Lotus Domino nor Novell GroupWise includes a packaged backup system specific to e-mail. Third party vendors, such as Computer Associate's ArcServe Backup for NT coupled with the Microsoft Exchange Read More

Differing Plastics Flavors


There is no one process used when manufacturing plastic products, since manufacturing methods depend on the final product. Indeed, products range from injection molding and plastic extrusion, to extrusion blow molding, injection blow molding, stretch blow molding, and thermoformed plastics.

utility programmes  management of BOMs with utility programs (for example, whereby users can mass copy multilevel BOMs, and perform cost-rollups, where-used, search-and-replace, and materials price pass-through). Furthermore, the users must be able to perform mass updates of their BOMs with replacement items for obsolete and unacceptable or defective materials. Then, users should be able to change or add additional cost components within their BOMs, or if the price of materials like resin increases, they should be able to Read More

Jaspersoft 4, New Year . . . New Gear


On January 11, 2011, Jaspersoft launched a new version of its BI suite named Jaspersoft 4. The open source software provider will be promoting its new business intelligence (BI) suite designed to provide users with self-service BI features via its Web Application user interface (UI). Built on open Web standards, Jaspersoft 4 is a complete Web application, and it’s ready to be deployed on premise

utility programmes  services to an on-demand utility requires a flexible, web standards-based BI platform that is ready for deployment anywhere, and for any information consumer profile. Figure 1. Jaspersoft’s Dashboard With a number of global partners, such as Red Hat , Talend , and Cloudera , and more than 12 million product downloads and customers including Verizon and Virgin Money , Jaspersoft intends to deliver a BI solution capable of accomplishing all functional requirements for a modern BI solution deployment. Read More

Micron to Push "Subscriber Computing" Rentals 'R' Us?


Personal computer maker Micron Electronics said Tuesday it will spend $210 million on its "subscriber computing" initiative, under which subscribers will be offered packages of services and billed one rate for the entire package.

utility programmes  the value of unconstrained utility, i.e. the ability to use software freely as often as you like, will be quite high in some organizations. In the short term, customers who decide they need to do this will be better served with a short-term lease a year or less to see if this model is really beneficial to their organization. It is often the case that a long-term rental costs more than buying the equipment up front, so customers will need to ensure pricing is truly beneficial. However, those Read More