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MPS in European and US Enterprises
The printing environment is now an integral part of the IT infrastructure. Organizations that use managed print services (MPSs) are seeing reduced cost and

utility programmes  security and end-point management Utility computing and delivery of IT as a service IT delivery channels and practices IT investment activity, behaviour and planning Public sector technology adoption and issues Integrated print management Through researching perceptions, Quocirca uncovers the real hurdles to technology adoption—the personal and political aspects of an organisation's environment and the pressures of the need for demonstrable business value in any implementation. This capability to Read More
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » utility programmes


The N-able MSP Maturity Model
A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

utility programmes  more inline with how utility companies (water, electricity, etc.) approach service delivery. The amount of time the technicians from electric company actually spend to deliver electricity is irrelevant to the consumer since it has no visible impact on the cost per kilowatt-hour. ”Service' service providers can be identified as: Providing service guarantees in the form of a service level agreement (SLA) to the customer. Setting and achieving quality goals, both internally and externally (within the Read More
IT Investment Decision Making: Getting to
Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT

utility programmes  and IT Systems Management Utility Computing and Delivery of IT as a Service IT Delivery Channels and Practices IT Investment Activity, Behaviour and Planning Public sector technology adoption and issues Through researching perceptions, Quocirca uncovers the real hurdles to technology adoption – the personal and political aspects of a company’s environment and the pressures of the need for demonstrable business value in any implementation. This capability to uncover and report back on the end-user Read More
Ramco Systems - Diversity Marshaled Through Flexibility
While Ramco System’s combination of experienced offshore application developers, the best practices of component-based applications development and code

utility programmes  aerospace, chemical, building products, utility, food and other industries to operate more efficiently with Ramco solutions. This concludes Part One of a three-part note on Ramco Systems. Part Two will discuss the Market Impact of recent announcements and Part Three will cover the Challenges faced by Ramco Systems and make User Recommendations. Read More
Business Solutions of the Future
The future is tomorrow’s present. Many have tried to predict it using silly or scientific methods, from chiromancy (palm reading), aleuromancy (fortune cookies)

utility programmes  with the clouds: their utility and efficiency will eventually be stronger than the fear of losing data. They already exist and the biggest in the world has 150 locations and will store 150 million gigabytes (GBs) every year, or 100 GBs every four minutes. We will probably have sufficient space for the data, but what about its security? According to a study from Oracle, twenty percent of IT managers think that data security breaches will happen at their organizations in the next year. And the main threats Read More
Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

utility programmes  the distraction of a utility purchase, they can focus at a higher level in the IT stack where the value add to their business is more obvious—software, which is covered in the next section. Nearly all hosting services are based on commodity x86-based hardware. HP is the most widely used, followed by IBM and Sun. Dell and Fujitsu are less favoured although, unsurprisingly, as an MHP Fujitsu mainly uses its own hardware. It will be interesting to see how Cisco fares as it enters the server market with Read More
Top 10 Ways the Transition to IFRS Will Impact Your ERP System
GAAP, or Generally Accepted Accounting Principles, have long defined the standards for accounting and related practices in the US. GAAP ensures that companies

utility programmes  threatens to undermine the utility of IFRS financial statements. Indeed, there is a real danger that the preparation of IFRS financial reports will become a technical compliance exercise rather than a mechanism for communicating actual organizational performance (to say nothing of financial position). Because the transition to IFRS is so substantial, I decided to  list my top 10 most important accounting-related business issues that are impacted by the transition from GAAP to IFRS. These are some of the Read More
Centralizing Bank Connections
Electronic connections with corporate customers determine much of a bank’s competitive differentiation and cost structure. But many banks are held back by

utility programmes  Tools | File Transfer Utility | File Transfer Web Service | File Transfer Wireless | Files Transfer USB | FTP | How to Transfer Large Files | Internal File Transfer | Internet File Transfer | Manage File Transfer | Managed File Transfer | Managed File Transfer Definition | Managed File Transfer Server | Managed File Transfer Software | Managed File Transfer Solution | Managed File Transfer Vendors | Managed Security | Management Analysis | Manager File Transfer | Manager Management | Network File Read More
Global Trade Applications in Global Credit Crunch - Part I
I have done blog posts lately on how some supply chain management (SCM) applications could fare in a down economy. One was about pricing optimization solutions

utility programmes  small example: if a utility doesn't have access to credit markets to pay its workers, these workers will not come to work, the utility will shut down, and there will be no power in our homes, etc. Meet Joe Black: Global Credit Crunch (or Cash is King) This gloomy scenario is exactly what the politicians and experts have failed to explain from the very beginning. If grocery stores don't have access to short-term credit to buy goods to stock shelves, there is no food; if farmers don’t have credit to Read More
How Can Your Vendor Make Your Implementation Easier?
Enterprise resource planning (ERP) implementations are mainly business projects rather than IT projects, so a lion’s share of efforts and, consequently, costs

utility programmes  methodologies, various types of utility applications, and so on. One of the most notable examples is Oracle’s experience with the deployment of its Implementation and Integration Tools, provided through Oracle Application Integration, Oracle Business Accelerators (OBA), and Oracle User Productivity Kits (UPK).During my recent briefing with Steve Cox, VP Oracle Accelerate Global Programs, he was kind enough to specifically present the Oracle Business Accelerators program using the example of Oracle JD Read More
SaaS-ing the Manufacturing Opportunity
The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing

utility programmes  maintained in a multi-tenant utility manner by the software vendor as opposed to a user enterprise's internal IT staff. Here is a good analogy to explain what is meant by a multi-tenant utility manner: tenants of a residential apartment building share the same utility services, such as 110 volt electricity, with each tenant using different appliances. The applications are then delivered over the Web as a service. In other words, under the SaaS model, the software is installed, operated, and maintained on Read More
Microsoft Releases Preview of Exchange Server 2000
Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed

utility programmes  mailbox level. The NTBACKUP utility which is shipped with Microsoft Windows NT Server is made Exchange Aware upon the installation of the exchange server, yet only allows for a all or nothing back up and restore of the two primary exchange databases, priv.edb and pub.edb. One may take note that neither Lotus Domino nor Novell GroupWise includes a packaged backup system specific to e-mail. Third party vendors, such as Computer Associate's ArcServe Backup for NT coupled with the Microsoft Exchange Read More
CC&B for Telecommunications Industries
Customer care and billing (CC@B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting

utility programmes  voice, data, content, and utility services. Read More
Creating Our 21st Century Economy through a Smart Grid
The power grid is pushed to its physical limits with our growing demands for cheap electricity. To keep up, we need a “smart” electrical grid prepared for real

utility programmes  about the benefits for utility companies, consumers, the economy, and the environment. Read More
Micron to Push
Personal computer maker Micron Electronics said Tuesday it will spend $210 million on its

utility programmes  the value of unconstrained utility, i.e. the ability to use software freely as often as you like, will be quite high in some organizations. In the short term, customers who decide they need to do this will be better served with a short-term lease a year or less to see if this model is really beneficial to their organization. It is often the case that a long-term rental costs more than buying the equipment up front, so customers will need to ensure pricing is truly beneficial. However, those Read More

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