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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 utility request for proposal


Cloud Assets: A Guide for SMBs-Part 2
The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be

utility request for proposal  Respective Roles. Despite a utility-based billing, some vendors do charge per type of role/module attached to each user. As such, you need to provide vendors with a generic inventory list of your personnel (no names—just titles and respective functions) who will use the solution. Training. Knowing the number of users, the vendor will be able to issue a quotation for a training program on the new solution. It is advisable to get quotes for on-premise as well as remote training. Support. Request the cost

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » utility request for proposal

Cincom Asserts Expertise In CRM For Complex Manufacturers


Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While it is a product that may raise the bar in its target markets, the competitive offering is not exactly a pushover.

utility request for proposal  such as billing for utility companies or, as in Cincom's case, the provision of customer communication solutions and services, centered on the lifecycle of customer interaction, including pre-sales, ordering, fulfillment, servicing, and up-selling situations, outside of the conventional realm of an ERP system. Responding to Market Pressure With the newly released CRM offering, Cincom has been responding to the recent entry of former pure enterprise resource planning (ERP) vendors to the CRM market space. Read More

The ERP Market 2001 And Beyond - Part 5: Recommendations


Winning ERP products will demonstrate deep industry functionality and tight integration with best-of-bread ‘bolt-on’ products in a particular vertical. Users should focus on the handful of business objectives they need to achieve and the ways to measure their success.

utility request for proposal  such as billing for utility companies. Seamless interfaces to other vendors' products will be a matter of course (to achieve real-time collaboration among business partners' disparate systems, as well as to more easily penetrate a competitor's client base with their 'bolt-on' components), as well as growing partnerships with renowned system integrators, consulting companies, and application service providers (ASP). Product Architecture Is Getting Ever More Important With increased competition, deregulatio Read More

CRM For Complex Manufacturers Revolves Around Configuration Software


While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class of products, which typically includes front-office applications for sales force automation (SFA), marketing automation, and field service/call center management.

utility request for proposal  such as billing for utility companies or, the provision of customer communication solutions and services, centered on the lifecycle of customer interaction, including pre-sales, ordering, fulfillment, servicing, and up-selling situations, outside of the conventional realm of an ERP system. While the pure CRM suite vendors, particularly Interactive Selling Systems providers (e.g., Selectica , FirePond , Trilogy , Calico , Access Commerce , Pivotal , etc.) that offer some combination of CRM, Guided Read More

Standard Benchmark on Hewlett-Packard ProLiant Servers


In August 2006, Microsoft conducted a Microsoft Dynamics AX 4.0 standard distribution benchmark to measure the performance and scalability characteristics of the application in a simulated distribution scenario. This benchmark exercised core accounts receivables scenarios around order entry through invoicing, in addition to procure-to-pay processes around purchase order creation through receiving of goods. We look at the methodology and results.

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ECi Software Solutions M1 for Enterprise Resource Planning for Discrete Manufacturing Certification Report


ECi Software Solutions M1 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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IFS Applications (version 8.0) for ERP for Services Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services (non-manufacturing) in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Dynacom ERP (v. 11.3) for ERP for SMB Certification Report


Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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NetSuite OpenAir for PPM for PSA Certification Report


NetSuite OpenAir is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

utility request for proposal  project portfolio management for professional services automation,project portfolio management for professional services automation software,PPM for PSA,PPM for PSA software,PPM for PSA solution,NetSuite,NetSuite OpenAir Read More

IntegrateIT ERP 123 V7.2.561 for ERP for Distribution Product Certification Report


Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in TEC’s ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Growth Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business


For business everywhere, the growth in the Internet has resulted in an enormous challenge to effectively and affordably manage, store, and archive digital files. In small to medium businesses (SMBs), solutions to store and manage digital files are often on a PC server or external hard drive—which can limit growth. SMBs should look for a storage and file management solution that allows for incremental growth. Find out why.

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Navigator Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

utility request for proposal  Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report TEC Discrete ERP Product Certification Report: Navigator One for SAP Business One (v88) TEC specializes in impartial and quantifiable software selection. Our unique Web-based technology allows us to deliver a variety of software evaluation and selection services online, and to deliver results in far less time than traditional consulting engagements. Source: Technology Evaluation Centers Resources Read More

Are Your Capacity Management Processes Fit for the Cloud Era? An Intelligent Roadmap for Capacity Planning


Many organizations apply overly simplistic principles to determine requirements for compute capacity in their virtualized data centers. Read this whitepaper to learn about the complexities of pursuing efficient capacity planning, how to define functional requirements for your capacity management strategy, and a capacity management strategy that assures service levels while reducing performance risk and hardware footprint.

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