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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)
The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current

utility sink basement  is priced as a utility model, which is almost always false. Although the claim is that companies are only charged for what and how much software they actually use, for most SaaS deployments, a company must commit to a predetermined contract, independent of actual usage. If any company really wants utility pricing, then it should demand that the SaaS vendor charge, e.g., per each sales quotation, order, or shopping cart checkout (in case of using an on-demand sales configurator) or per individual case (in Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » utility sink basement


Ventyx-Utilities’ One-Stop-Shop Provider?
In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the

utility sink basement  provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. Ventyx , an ABB company, comes close to the mark. No other vendor offers the breadth of capability along with the depth of functionality that Ventyx delivers to this demanding market. Not only is the Ventyx Asset Suite an enterprise work and asset management (EWAM) solution designed to Read More...
Quintiq-The Biggest Supply Chain Vendor You May Not Have Heard Of
Quintiq may be one of the faster growing supply chain vendors, and seems to be rising up the ranks of the supply chain vendors, based on supply chain revenues

utility sink basement  dashboard, a redesigned configuration utility, and new reporting capabilities. Quintiq introduced cloud to its platform in 2006, but there has not been a lot of cloud adoption in its customer base. Vertical Industries Quintiq may seem to lack vertical industry focus, but that's because its true focus is on solving puzzles, wherever they may be. That is to say, Quintiq's strength is its puzzle-solving capabilities—wherever the puzzle is, across a range of process and service industries. When my Read More...
Segue Software is First to Provide the Capability to Load Test Wireless Applications
The product (SilkPerformer) has been aimed at the e-business market, but with the addition of load testing for wireless devices, we believe Segue Software has

utility sink basement  jump start on wireless utility software companies such as Compuware, Mercury Interactive, and Rational Software. While we don't believe Segue Software will monopolize the Wireless load testing market, we do believe they will have a strong foothold and remain among the top three vendors in the space . User Recommendations With financial institutions and wireless service providers rushing to wireless, some of the testing has been sub-par, leading to frustrated wireless users complaining about the speed of Read More...
Making Large UPS Systems More Efficient
As energy resources become scarcer and more expensive, electrical efficiency is a more important performance factor in the specification and selection of large

utility sink basement  management programs offered by utility companies. There are two major contributors to UPS inefficiency: the inherent losses of the UPS modules themselves, and how the system is implemented (i.e. right-sizing, redundancy). Oftentimes, when specifying UPS systems, the only efficiency value considered is the best case value published by manufacturers. This is misleading and will be explained further. A hypothetical example is perhaps the best way to demonstrate how this practice can have a material effect Read More...
Centralizing Bank Connections
Electronic connections with corporate customers determine much of a bank’s competitive differentiation and cost structure. But many banks are held back by

utility sink basement  Tools | File Transfer Utility | File Transfer Web Service | File Transfer Wireless | Files Transfer USB | FTP | How to Transfer Large Files | Internal File Transfer | Internet File Transfer | Manage File Transfer | Managed File Transfer | Managed File Transfer Definition | Managed File Transfer Server | Managed File Transfer Software | Managed File Transfer Solution | Managed File Transfer Vendors | Managed Security | Management Analysis | Manager File Transfer | Manager Management | Network File Read More...
Jumping on the Cloud - A Measured Approach
There’s a lot of hype about companies moving to the cloud, but are they actually doing it? Cloud adoption is not as rapid as some providers might lead you to

utility sink basement  the same way a utility company provides electricity to a consumer. How is cloud deployment different from on-premise deployment? As we can see from the description above, the technology being provided by cloud providers is in some ways no different than the technology stacks that you probably already support within your organization. You still have infrastructure, platform, and software stacks. The main difference is that with cloud computing your organization is no longer managing and controlling these Read More...
One Vendor’s Mission to Make Service Businesses Click - Part 1
My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal)

utility sink basement  field service operations, including utility companies (i.e., electricity, gas, and water), telecommunications, computer and office equipment, medical equipment, and the like. A typical scenario would call for the optimal resource and time slot allocation for a stream of incoming service calls to install, repair, or service customer and/or infrastructure equipment. To that end, ClickSoftware for Water Utilities and ClickSoftware for Electric Utilities are vertical offerings that draw on the company’s Read More...
Ethernet Enables the Smart Grid
The electrical power generation, transmission, and distribution system has survived for decades with limited intelligence. But today, independent power

utility sink basement  Learn how the electric utility landscape has changed, and how Ethernet-based supervisory control and data acquisition (SCADA) systems can be used to control power flowing into and out of the grid. Read More...
Case Study: Hauser Chocolatier
Old-world quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the hard way, struggling for

utility sink basement  an Extended Solution import utility for the Sales Order module. The utility ties our Web site to Sage MAS 90, and makes all orders available on our servers, he says. With just a few keystrokes, we can download and import as many as 50 orders at once in the time that a single order would take. Customers determine their shipping preferences on the Web site, and the data goes immediately into the system, saving even more time. ACT! by Sage We use ACT! by Sage to manage our customer relations, Hauser Read More...
Customer Care & Billing RFI/RFP Template
General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial

utility sink basement  Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements Read More...
Creating Our 21st Century Economy through a Smart Grid
The power grid is pushed to its physical limits with our growing demands for cheap electricity. To keep up, we need a “smart” electrical grid prepared for real

utility sink basement  about the benefits for utility companies, consumers, the economy, and the environment. Read More...
Customer Relationship Management: Putting Customers at the Center of the Business
No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A

utility sink basement  Training | Business Process Utility | Business Process View | Business Process Workflow | Business Processes Company | Business Processes List | Business Processes Organization | Business Processes Redefined | Business Research Process | Advanced Business Process | Analyzing Business Processes | Automate Business Processes | Best Business Process | Business Development Processes | Business Intelligence Process | Common Business Process | Core Business Processes | Critical Business Process | Current Read More...
Global Trade Hits Home at MegaResistCap-Part I: You’ve Got Mail
Jim, information technology (IT) director of MegaResistCap Inc., was finally getting back to a reasonable schedule 3 months after the “go-live” date of the

utility sink basement  and capacitors for electric utility companies based in Topeka, Kansas. Continued revenue growth had moved the company solidly into the medium-sized business category, with revenues now exceeding $25 million (USD) annually. The company’s recently installed ERP system came in at a total cost of $1.4 million (USD), including software, services, and infrastructure. The company currently only sells and ships products to US-based companies. With the growth of the company, the human resources (HR) department Read More...
Lawson Software-IPO and Several Acquisitions After Part Four: Strengths Continued
Lawson, contrary to many other players, seems to be compensating its narrow foothold with a strong vertical dimension. Lawson will continue to concentrate its

utility sink basement  low-cost first step toward utility computing. Vendors like Lawson that are treating outsourced services as a strategic component of their overall product rather than a short-term revenue boost have a chance to grab long-term market share as users move toward utility computing. The most recent addition to Lawson's ASP fold took place in April, when Lawson and Verizon Information Technologies Inc. , a subsidiary of Verizon Communication , announced a strategic alliance with Velocity Outsourcing to provide Read More...

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