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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 utility sink basement


Enterprise Resource Planning: Bridging the Gap between Product Vision and Execution
Why has Infor been successful at tacitly nurturing and growing acquired companies when many more noisy competitors have not?

utility sink basement  a library of re-useable utility components, such as single sign-on, authentication, licensing, printing, workflow management, reporting, enterprise service bus (ESB), etc. Rapid application development will be enabled through the development environment and UI design tool. Also, the Infor Business Integration Server (IBIS) platform will cater for eased integration with other Infor and third-party applications and services. Looking at the Corestone assembly environment, the top layer will consist of a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » utility sink basement

IFS Ends Year with a Few Bangs


IFS has had a pretty decent time of late, but the company has apparently had a great end to 2013 if one judges by a slew of new win announcements. Senior analyst P.J. Jakovljevic details the company's latest acquisitions and looks ahead to what we might expect from IFS in 2014.

utility sink basement  manufacturer (OEM) specializing in utility vehicles has also decided to implement IFS Applications . The contract includes licenses and services worth EUR 2.7 million (sometimes the client doesn’t want its name released, but IFS must issue a PR on any events that will materially affect its financial performance). The automotive industry is one of IFS’ targeted markets, and its industry solution provides the tools for managing the interaction between automotive dealers, automotive OEMs, automotive Read More

Customer Care & Billing RFI/RFP Template


General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements

utility sink basement  Telephony Products and Services Utility Products and Services CATV Products and Services IP Products and Services EBPP Services Technical Requirements This functional and technical requirement set template covers industry-standard functional criteria of Customer Care and Billing (CC&B) that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the Read More

One Vendor’s Mission to Make Service Businesses Click - Part 3


Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as mobile computing solutions

utility sink basement  traditionally have been the utility and telecommunications markets. The vendor takes great pride in the fact that its products were used to schedule the telecommunication technicians at one of the greatest spectacles in 2008, the Beijing Olympic Games . The utility market, which has benefited from deregulation and modernization trends, has been a significant market in recent years. There are typically large field forces with complex scheduling and mobility requirements in utilities’ environments. Read More

Ethernet Enables the Smart Grid


The electrical power generation, transmission, and distribution system has survived for decades with limited intelligence. But today, independent power producers, green power sources, and new regulations require a smarter grid. Learn how the electric utility landscape has changed, and how Ethernet-based supervisory control and data acquisition (SCADA) systems can be used to control power flowing into and out of the grid.

utility sink basement  Learn how the electric utility landscape has changed, and how Ethernet-based supervisory control and data acquisition (SCADA) systems can be used to control power flowing into and out of the grid. Read More

The Business Need for CRM for Large and Medium Sized Enterprises


The software for business market developed in response to large organizations’ need to manage their assets and main activities. Be it customer relationship management (CRM), human capital management (HCM), or enterprise resource planning (ERP), initially only large enterprises were able to commission and acquire such products. But as with anything else that grows successfully in our global economy

utility sink basement  CRM solutions. For example, utility companies with tens of thousands of clients will likely need a field service extension of CRM. Also, companies that sell mass produced goods generally need more online retail options than the largest players such as Etsy or Yahoo, and will likely be interested in an eCommerce extension of CRM. In addition, partner relationship management and global business management are important business aspects that need support in a CRM solution for larger enterprises but not Read More

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

utility sink basement  Advanced Metering Infrastructure for Utility Industry , Advanced Meter Management , Views Advanced Meter Infrastructure , Diagram of Advanced Metering Infrastructure , Echelon Advanced Meter Infrastructure , Meter Infrastructure Solution Extends , Discussion of Advanced Meter Infrastructure , Extensible Advanced Metering Infrastructure , Platform Enables Advanced Metering , Advanced Metering Infrastructure Security , Systems Advanced Metering Infrastructure , Metering Infrastructure Market , Billing Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

utility sink basement  Single Sign-On Request Runner Utility the ability to run campaigns on demand using a simple command line utility Browser-based Format Viewer Support for Web Services Standards (i.e., SOAP and WDSL), and Offer Disposition Tracking the ability to better gauge effectiveness of real time campaigns. This is Part One of a two-part note. Part Two will continue the Market Impact and make User Recommendations. Market Impact One may sound too wise after the event, but the writing on the wall had long been visible Read More

Business-class Versus Home-user Backups


A number of bargain-basement data backup services are entering the market with a barrage of advertising. Some people may make business decisions based on price alone, but when it comes to vital needs like secure data, cheaper is not better. Would you buy the cheapest parachute? Then why settle for the cheapest data backup solution? Learn more about data backup technologies and why you should avoid cheap alternatives.

utility sink basement   Read More

The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

utility sink basement  AlignmentBusiness Value of IT Utility ComputingOn-Demand ComputingGrid Computingrocess Service Level Agreements Contents About this Document Management Summary Business Process Management Business Service Management Enhancing BPM with BSM FuegoBPM Centauri Business Service Manager Provisioning IT Service in the Agile Enterprise Summary About this Document This white paper describes the benefits of operating business process management (BPM) side-byside with business service management (BSM) . It details Read More

Working Together More Efficiently: Mapping Out the Company’s Business Processes


Enterprises must collaborate or they will surely stagnate. Guarded proprietary information has given way to collaborative approaches where information is shared both inside and outside the enterprise’s walls. To survive, an enterprise must be flexible enough to collaborate externally with suppliers and partners while fostering the same environment with its employers.

utility sink basement  Tools , Business Process Utility , Business Process View . Executive Overview   Collaborate or stagnate The ways in which people in companies work together and the ways companies think and do business are undergoing radical and unavoidable changes. What was once a business approach based on guarded and proprietary information available only to a select few people within an organization has become a business approach based on the need to collaborate-both inside and outside the four walls of an Read More

EDI and XML Integration: Vitria Buys XMLSolutions


In a move designed to further its efforts in integrating EDI and XML, Vitria has announced the purchase of XMLSolutions Corporation. Given that the market for EDI business collaboration is huge, and that XML is the up and coming (and lower cost) standard, we expect the ability to translate bi-directionally between either format will become hugely popular.

utility sink basement  manufacturing, business services, and energy/utility. Customers in other vertical markets beyond those already addressed by the vendor should attempt to negotiate with Vitria to trade their vertical market expertise for a reduction in product price. Many vendors have been successful in these types of vertical integration partnerships, and Vitria may be eager to tackle additional ones. Read More

Trends in Delivery and Pricing Models for Enterprise Applications: Pricing Options


The licensing and delivery of enterprise software products is undergoing a fundamental shift from traditional up-front fees to incremental, per-transaction, and even success-based pricing.

utility sink basement  Part Two will discuss utility computing. Part Three will detail the effect of the transition on vendors. Part Four will cover software as a service business model and make user recommendations. Different Pricing Options Since fewer than one in four enterprise application projects deliver workable solutions that last six years or more, clients are increasingly wary of committing huge sums of money before obtaining a measurable return on investment (ROI). Moreover, to level revenue streams, vendors have Read More

Can a Virtual Vuvuzela Help Make Your Voice Heard in the Social Media Universe?


It’s a really noisy world we’re living in, and the social media universe is no exception. Even with the tightest security settings and minimal online presence/popularity, you are still subject to advertising, invites, recommendations, requests, etc., most of which are not very useful to you. And things will only get worse: Twitter will start selling followers, Facebook launched Facebook

utility sink basement  about the diminishing marginal utility of a product, which states that the more units you consume of the same product, the lower its utility will be. The same rule applies to Hollywood-like sequels of a big hit, which most of the time are not very successful, particularly when they are simply repackaging the same idea in a different form. Here’s an example of some social media hits and the lack of success (measured in hits) enjoyed by their sequels: United Breaks Guitar  Song 1 – 9,220,583 Song 2 Read More

Tape Drive Backup Warning


Tape drives and tape drive backups are expensive, time-consuming, and unreliable. Tape drives can cost from $350 to thousands of dollars (and the tapes aren’t free either). Plus, tapes are notoriously failure-prone and vulnerable to environmental degradation—and tape drive installation is expensive. Find out the other reasons why your tape backup system might not be an effective data storage and security strategy.

utility sink basement  Program , Data Backup Utility , Bizdomain Store Backup , Data Backup Files , PC Backup , Data Backup Recovery , Data Backup Online Server , File Backup Servers , Data Backup Appliance , Data Backup Software , Backup Online Solutions , Data Files Backup Storage , Backup Utilities , Backup for Data Security , Automated Data Backup , Backup , Backup Software , Backup Online , Backup Server , Data Backup , File Backup , Magnetic Disk Backup . Tape drives are expensive, time-consuming and unreliable. 1. Read More