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CRM For Complex Manufacturers Revolves Around Configuration Software
While pundits have been debating whether the configuration software deserves to be a CRM module on its own, it is certainly a part of the much broader CRM class

utility software review  such as billing for utility companies or, the provision of customer communication solutions and services, centered on the lifecycle of customer interaction, including pre-sales, ordering, fulfillment, servicing, and up-selling situations, outside of the conventional realm of an ERP system. While the pure CRM suite vendors, particularly Interactive Selling Systems providers (e.g., Selectica , FirePond , Trilogy , Calico , Access Commerce , Pivotal , etc.) that offer some combination of CRM, Guided Read More...
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » utility software review


The Players of Software-as-a-Service Business Models and Finding the Best Value Propositions
Although the promise of reduced implementation risk and time, lower upfront costs, etc. justify the hosting/ASP model, this brings an entire new set of issues

utility software review  options. Part Two detailed utility computing. Part Three covered the effect of the transition on vendors. Read More...
TEC Industry Watch: Enterprise Software News for the Week of August 13, 2012
SOFTWARE SELECTIONSSwiss investment bank UBS selects cloud-based Oracle’s Fusion Human Capital ManagementIndustry tags: Finance and Banking

utility software review  modules: financials, HR management, utility billing, content management, and self-service for vendors, clients, and employees. The software vendor will also provide the city with improved everyday business processes in order to increase overall service levels for Hayward residents. —Aleksey Osintsev, TEC Research Analyst Kimberly-Clark Professional selects PROS Pricing to support sales Industry tags: manufacturer of tissues, personal care, and health care products Apparently, PROS’ SAP integration Read More...
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

utility software review  (SugarCRM now offers a utility to do this migration). Furthermore, Prevalent had some individual business process requirements that SugarCRM developed for them. According to Jonathan, To be quite frank, if we'd wanted to spend the time on it, we'd have done some of it ourselves. They [SugarCRM] understand the product far better than anyone else at this point so we felt that instead of spending our resources internally on stuff, we had to be working on our core competencies, let them work on theirs, and Read More...
Product Review: GFI's LANguard Network Security Scanner
Performing patch management is one of the most tedious chores that must be completed by network administrators. While there are many patch management tools

utility software review  a free patch management utility that is easy to use, but it has some major limitations. SUS cannot deploy patches related to Microsoft SQL Server, Microsoft Exchange Server, or Microsoft Office. Furthermore, SUS cannot deploy patches to machines that are running Windows NT. These various limitations mean that SUS and SMS Server simply aren't good fits for many organizations. As an alternative to these two products, many companies are turning to third party patch management solutions. One particular patch Read More...
Cameleon Software
Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services

utility software review  Software Cameleon Software (formerly Access Commerce) provides multichannel commerce and configurator software to companies that sell customizable products and services across multiple sales channels. Cameleon Software provides support for such processes as guided selling, product configuration, pricing, and quote generation. Cameleon Software clients include Air Liquide, Eaton Corporation, Invacare, Legrand, Leroy Merlin, Pages Jaunes (Yellow Pages), Philips Electronics, Saint-Gobain, APC by Read More...
American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also

utility software review  Software - A Tacit Avant-Garde? American Software - A Tacit Avant-Garde? P.J. Jakovljevic - July 24, 2000 Event Summary According to its press release on June 19, American Software announced that e-intelliprise, its fully web-based ERP solution with complete front-to-back office integration, now includes a customizable Business Intelligence Portal that provides secured role-based views of key performance indicators (KPIs). The Portal is a knowledge management system throughout the supply chain, Read More...
Selecting Software: A Systematic Approach to Buying Software
In our new “wired” world, software is no less important than other products and services in our everyday lives. But people are generally more used to buying

utility software review  Software: A Systematic Approach to Buying Software In our new “wired” world, software is no less important than other products and services in our everyday lives. But people are generally more used to buying other products and services than software. In many ways, however, selecting software is similar to selecting other products and services. Find out the key factors and criteria you should include—and what you should leave out—when you’re in the market for a new software solution. Read More...
Flexi Software
FlexiInternational Software, Inc. (@Flexi@) provides business accounting solutions. The FlexiFinancials Enterprise Suite consists of accounting applications and

utility software review  Software FlexiInternational Software, Inc. ( Flexi ) provides business accounting solutions. The FlexiFinancials Enterprise Suite consists of accounting applications and components that are sold directly and through partnership programs, including private label partnerships (FIP). Flexi has been providing scalable, high volume processing, international solutions to financial services, banking, insurance, and other service organizations across the globe for over a decade. Read More...
Excel Software
Excel Software delivers professional software tools to thousands of users worldwide. Learn about system modeling, requirements management, software design

utility software review  Software Excel Software delivers professional software tools to thousands of users worldwide. Learn about system modeling, requirements management, software design, programming, protection & licensing, online activation, order processing and shopping carts. Read More...
Software Solutions: Outsourcing, Applications Software Competitor Analysis Report
The outsourcing application software knowledge base criteria are appropriate for selecting outsource providers in the area of business software development. It

utility software review  Solutions: Outsourcing, Applications Software Competitor Analysis Report The outsourcing application software knowledge base criteria are appropriate for selecting outsource providers in the area of business software development. It includes all activities performed by outsource providers including software development; software maintenance; software reengineering or rearchitecting; porting software to a new platform; and more. Read More...
Login Software
Established in 1989, Login Software has been providing Specialized Management Information System Solutions to international and national companies locating in

utility software review  Software Established in 1989, Login Software has been providing Specialized Management Information System Solutions to international and national companies locating in Turkey. Read More...
Software Test Tools Software Evaluation Report
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout

utility software review  Test Tools Software Evaluation Report Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools Software Evaluation Report provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and Read More...
Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies
ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should

utility software review  Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies Featured Author - Bill Friend* - April 24, 2004 Overview After companies purchase an enterprise resource planning (ERP) system they may discover that the ERP software fails to provide all of the functionality their business requires. These shortfalls have been characterized as fatal flaws . If a company uncovers a fatal flaw in their ERP softw Read More...

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