Enterprise resource planning (ERP) systems often fail to live up to expectations. One of the major reasons behind this failure is because the system, or the implementation of it, is viewed as a finite software project, when the system's value lies in being a business improvement tool. The data within the ERP system then is not being recognized or leveraged to its full potential.
Many businesses use tools like ERP as transactional recording devices to capture what they have done, rather than as a source of intelligence. But those who are leveraging their ERP data, integrating it with other enterprise systems, and delivering it to decision makers in timely, efficient, and effective ways are seeing significant benefits in operations.
This white paper offers four customer examples of leveraging ERP as a resource for competitive advantage.