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Featured Documents related to
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Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
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Smart Training Centers
Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be used by other applications. Smart documents tie an XML-based document definition together with a set of custom actions. Smart training centers can thus leverage XML-based documentation to expand information and minimize worker training costs.
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4/19/2006 5:13:00 PM
Dispelling the Myths of End-user Training
User training is a key aspect of the software implementation process. But it’s also the most overlooked, as companies often think more about software functionality than about how well their employees are adapting to using it. Don’t assume that your employees are too busy, or that software training costs too much. Find out how user software training can save you money and increase your return on investment (ROI).
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5/5/2008 6:27:00 PM
Online Training Case Study
A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.
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9/17/2007 9:29:00 AM
The Roaring Penguin Training Network
The Roaring Penguin Training Network: a mechanism for sharing Bayes votes among CanIt products. Bayesian spam filtering clearly and simply explained. A recent paper presented evidence that Bayesian filtering could be effective using a shared Bayes database, even among hundreds or thousands of different users. This lead to the Roaring Penguin Training Network (RPTN), a mechanism for sharing Bayes votes among different CanIt customers. This white paper describes the Roaring Penguin Training Network (RPTN).
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3/11/2010 3:25:00 PM
HR Best Practices: Delivering Strategic Value to the Enterprise
Learn how your HR department can respond quickly and effectively to a full range of business challenges and opportunities in HR Best Practices: Del...
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12/6/2010 4:00:00 PM
The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.
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1/9/2007 9:08:00 AM
Beyond the Basics: The Value of Integrated CRM
Customer relationship management (CRM) is more than just software or a set of processes--it's a business culture solidly focused on winning and keeping the right customers. A good CRM solution builds value to your business. Learn about the value of an integrated CRM suite.
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4/29/2005 9:33:00 AM
The Value of Requirements Management in a Down Economy
Requirements management (RM) is about bringing products to market faster, improving team efficiency, and catching requirements defects earlier. But you need to dig deeper into the return on investment (ROI). What’s the tangible cost savings an RM solution can deliver to your company? What’s the difference if you just use spreadsheets to manage requirements? Get answers to these and other questions with this ROI analysis.
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3/10/2009 8:12:00 PM
The Business Value of Pervasive BI
To drive improvements in operating profit and customer service, you need to use business intelligence (BI) dashboard tools both tactically for operational visibility—and strategically for more forward-looking analysis. But you also need to ensure the use of BI is pervasive across the enterprise. Get insight into three discrete datasets that can help you examine the value of pervasive BI and drive business improvement.
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9/25/2009 3:41:00 PM
Measuring the Business Value of IT Service
Written for the IT outsourcing community, this document describes an approach for measuring the business value of IT in order to focus service provision activities on areas that are of priority to the client. It introduces a quality improvement process that can decrease the cost of service provisioning without impairing service quality. The intended audience includes those responsible for designing a solution, managers of an existing service, and people bidding for new business looking to differentiate their services. By measuring and reporting on the business value of an IT service, outsourcers' clients see the contribution being made to the success of their clients' business ventures. As a result, the outsourcers' relationships will transition from supplier to partner, they become better placed to exploit new business opportunities, and save money by focusing efforts on areas that are important to their clients.
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10/3/2005 12:35:00 PM
A Quality and Compliance Training Road Map for Emerging FDA-regulated Companies
A Quality and Compliance Training Road Map for Emerging FDA-Regulated CompaniesEmerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the quality training effort without compromising the entire quality program.
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